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<br /> Leading from the front:<br /> experiences of Canadian physician leaders<br /> Editors: Chris Carruthers, MD, and Patricia Lightfoot, DPhil<br /> Canadian Society<br /> of Physician Executives<br /> Société canadienne<br /> des médecins gestionnaires<br /> VALUE IN MEMBERSHIP<br /> Leadership<br /> LIVES here<br /> Enhance your leadership effectiveness today<br /> n PMI leadership development courses<br /> n Canadian Certified Physician Executive (CCPE) credential<br /> n Canadian Conference on Physician Leadership<br /> n CMA Coaching Connections<br /> For more information visit<br /> cma.ca/leadership<br /> Leading from the front:<br /> experiences of Canadian physician leaders<br /> Editors: Chris Carruthers, MD, and Patricia Lightfoot, DPhil<br /> Canadian Society<br /> of Physician Executives<br /> Société canadienne<br /> des médecins gestionnaires<br /> © 2013 Canadian Medical Association<br /> Please note that the CMA is a member of Access Copyrig<a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 1" href="http://viewer.zmags.com/publication/c8fe8a79?page=1"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 2" href="http://viewer.zmags.com/publication/c8fe8a79?page=2"> VALUE IN MEMBERSHIP Leadership LIVES here </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 3" href="http://viewer.zmags.com/publication/c8fe8a79?page=3"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 4" href="http://viewer.zmags.com/publication/c8fe8a79?page=4"> © 2013 Canadian Medical Association Please not</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 5" href="http://viewer.zmags.com/publication/c8fe8a79?page=5"> Contents Foreword Jack Kitts, MD ..........</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 6" href="http://viewer.zmags.com/publication/c8fe8a79?page=6"> </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 7" href="http://viewer.zmags.com/publication/c8fe8a79?page=7"> Foreword Jack Kitts, MD M </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 8" href="http://viewer.zmags.com/publication/c8fe8a79?page=8"> must encourage and support physician leadership d</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 9" href="http://viewer.zmags.com/publication/c8fe8a79?page=9"> Introduction Chris Carruthers, MD, and Patricia</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 10" href="http://viewer.zmags.com/publication/c8fe8a79?page=10"> find my voice, to be inspiring and articulate my </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 11" href="http://viewer.zmags.com/publication/c8fe8a79?page=11"> Running for political office Carolyn Bennett, M</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 12" href="http://viewer.zmags.com/publication/c8fe8a79?page=12"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 13" href="http://viewer.zmags.com/publication/c8fe8a79?page=13"> Running for political office with the social d</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 14" href="http://viewer.zmags.com/publication/c8fe8a79?page=14"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 15" href="http://viewer.zmags.com/publication/c8fe8a79?page=15"> Running for political office officer for Canad</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 16" href="http://viewer.zmags.com/publication/c8fe8a79?page=16"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 17" href="http://viewer.zmags.com/publication/c8fe8a79?page=17"> Running for political office partner, f</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 18" href="http://viewer.zmags.com/publication/c8fe8a79?page=18"> Saving the mothers Jean Chamberlain Froese, MD </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 19" href="http://viewer.zmags.com/publication/c8fe8a79?page=19"> Saving the mothers the relationships between t</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 20" href="http://viewer.zmags.com/publication/c8fe8a79?page=20"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 21" href="http://viewer.zmags.com/publication/c8fe8a79?page=21"> Saving the mothers Greater political c</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 22" href="http://viewer.zmags.com/publication/c8fe8a79?page=22"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 23" href="http://viewer.zmags.com/publication/c8fe8a79?page=23"> Saving the mothers Postscript I'll never forge</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 24" href="http://viewer.zmags.com/publication/c8fe8a79?page=24"> Taking an established organization to the n</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 25" href="http://viewer.zmags.com/publication/c8fe8a79?page=25"> Taking an established organization to the next le</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 26" href="http://viewer.zmags.com/publication/c8fe8a79?page=26"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 27" href="http://viewer.zmags.com/publication/c8fe8a79?page=27"> Taking an established organization to the next le</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 28" href="http://viewer.zmags.com/publication/c8fe8a79?page=28"> Raising awareness of physician health Mamta Gau</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 29" href="http://viewer.zmags.com/publication/c8fe8a79?page=29"> Raising awareness of physician health world in</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 30" href="http://viewer.zmags.com/publication/c8fe8a79?page=30"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 31" href="http://viewer.zmags.com/publication/c8fe8a79?page=31"> Raising awareness of physician health expertis</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 32" href="http://viewer.zmags.com/publication/c8fe8a79?page=32"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 33" href="http://viewer.zmags.com/publication/c8fe8a79?page=33"> Raising awareness of physician health “leading</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 34" href="http://viewer.zmags.com/publication/c8fe8a79?page=34"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 35" href="http://viewer.zmags.com/publication/c8fe8a79?page=35"> Leading while under attack Oscar Howell, MD </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 36" href="http://viewer.zmags.com/publication/c8fe8a79?page=36"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 37" href="http://viewer.zmags.com/publication/c8fe8a79?page=37"> Leading while under attack the place, and ther</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 38" href="http://viewer.zmags.com/publication/c8fe8a79?page=38"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 39" href="http://viewer.zmags.com/publication/c8fe8a79?page=39"> Leading while under attack cool throughout. Be</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 40" href="http://viewer.zmags.com/publication/c8fe8a79?page=40"> Leading from the front Commodore Hans Jung (ret</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 41" href="http://viewer.zmags.com/publication/c8fe8a79?page=41"> Leading from the front organization; thus, it </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 42" href="http://viewer.zmags.com/publication/c8fe8a79?page=42"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 43" href="http://viewer.zmags.com/publication/c8fe8a79?page=43"> Leading from the front level, the military ins</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 44" href="http://viewer.zmags.com/publication/c8fe8a79?page=44"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 45" href="http://viewer.zmags.com/publication/c8fe8a79?page=45"> Leading from the front Photo: Sergeant Bruno Tur</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 46" href="http://viewer.zmags.com/publication/c8fe8a79?page=46"> Redefining a health care brand Gillian Kernagha</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 47" href="http://viewer.zmags.com/publication/c8fe8a79?page=47"> Redefining a health care brand with the CEO,” </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 48" href="http://viewer.zmags.com/publication/c8fe8a79?page=48"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 49" href="http://viewer.zmags.com/publication/c8fe8a79?page=49"> Redefining a health care brand Building a dedi</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 50" href="http://viewer.zmags.com/publication/c8fe8a79?page=50"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 51" href="http://viewer.zmags.com/publication/c8fe8a79?page=51"> Redefining a health care brand that difference</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 52" href="http://viewer.zmags.com/publication/c8fe8a79?page=52"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 53" href="http://viewer.zmags.com/publication/c8fe8a79?page=53"> Communications — the key to effective public he</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 54" href="http://viewer.zmags.com/publication/c8fe8a79?page=54"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 55" href="http://viewer.zmags.com/publication/c8fe8a79?page=55"> Communications — the key to effective public heal</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 56" href="http://viewer.zmags.com/publication/c8fe8a79?page=56"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 57" href="http://viewer.zmags.com/publication/c8fe8a79?page=57"> Communications — the key to effective public heal</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 58" href="http://viewer.zmags.com/publication/c8fe8a79?page=58"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 59" href="http://viewer.zmags.com/publication/c8fe8a79?page=59"> Preparing for crisis Isra Levy, MD I </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 60" href="http://viewer.zmags.com/publication/c8fe8a79?page=60"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 61" href="http://viewer.zmags.com/publication/c8fe8a79?page=61"> Preparing for crisis Photo: Ottawa Public Health</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 62" href="http://viewer.zmags.com/publication/c8fe8a79?page=62"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 63" href="http://viewer.zmags.com/publication/c8fe8a79?page=63"> Preparing for crisis In typical flu se</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 64" href="http://viewer.zmags.com/publication/c8fe8a79?page=64"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 65" href="http://viewer.zmags.com/publication/c8fe8a79?page=65"> Leading a regulatory body Heidi M. Oetter, MD </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 66" href="http://viewer.zmags.com/publication/c8fe8a79?page=66"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 67" href="http://viewer.zmags.com/publication/c8fe8a79?page=67"> Leading a regulatory body Dealing with</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 68" href="http://viewer.zmags.com/publication/c8fe8a79?page=68"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 69" href="http://viewer.zmags.com/publication/c8fe8a79?page=69"> Leading a regulatory body ership potential. In</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 70" href="http://viewer.zmags.com/publication/c8fe8a79?page=70"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 71" href="http://viewer.zmags.com/publication/c8fe8a79?page=71"> Leading through influence Virginia Roth, MD </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 72" href="http://viewer.zmags.com/publication/c8fe8a79?page=72"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 73" href="http://viewer.zmags.com/publication/c8fe8a79?page=73"> Leading through influence learn how to cultiva</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 74" href="http://viewer.zmags.com/publication/c8fe8a79?page=74"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 75" href="http://viewer.zmags.com/publication/c8fe8a79?page=75"> Leading through influence The advantag</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 76" href="http://viewer.zmags.com/publication/c8fe8a79?page=76"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 77" href="http://viewer.zmags.com/publication/c8fe8a79?page=77"> Transforming an organization Graham Sher, MD </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 78" href="http://viewer.zmags.com/publication/c8fe8a79?page=78"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 79" href="http://viewer.zmags.com/publication/c8fe8a79?page=79"> Transforming an organization provide our fundi</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 80" href="http://viewer.zmags.com/publication/c8fe8a79?page=80"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 81" href="http://viewer.zmags.com/publication/c8fe8a79?page=81"> Transforming an organization and strategies th</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 82" href="http://viewer.zmags.com/publication/c8fe8a79?page=82"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 83" href="http://viewer.zmags.com/publication/c8fe8a79?page=83"> Transforming an organization through my medica</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 84" href="http://viewer.zmags.com/publication/c8fe8a79?page=84"> Creating a rehabilitation “powerhouse” Gaétan T</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 85" href="http://viewer.zmags.com/publication/c8fe8a79?page=85"> Creating a rehabilitation “powerhouse” clinica</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 86" href="http://viewer.zmags.com/publication/c8fe8a79?page=86"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 87" href="http://viewer.zmags.com/publication/c8fe8a79?page=87"> Creating a rehabilitation “powerhouse” </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 88" href="http://viewer.zmags.com/publication/c8fe8a79?page=88"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 89" href="http://viewer.zmags.com/publication/c8fe8a79?page=89"> Creating a rehabilitation “powerhouse” or reco</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 90" href="http://viewer.zmags.com/publication/c8fe8a79?page=90"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 91" href="http://viewer.zmags.com/publication/c8fe8a79?page=91"> Adventures in improving access to care Kishore </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 92" href="http://viewer.zmags.com/publication/c8fe8a79?page=92"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 93" href="http://viewer.zmags.com/publication/c8fe8a79?page=93"> Adventures in improving access to care </a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 94" href="http://viewer.zmags.com/publication/c8fe8a79?page=94"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 95" href="http://viewer.zmags.com/publication/c8fe8a79?page=95"> Adventures in improving access to care control</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 96" href="http://viewer.zmags.com/publication/c8fe8a79?page=96"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 97" href="http://viewer.zmags.com/publication/c8fe8a79?page=97"> Adventures in improving access to care duty) t</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 98" href="http://viewer.zmags.com/publication/c8fe8a79?page=98"> Leading from the front: experiences of Canadian p</a> <a title="Basic Settings for Leading from the front: experiences of Canadian physician leaders page 99" href="http://viewer.zmags.com/publication/c8fe8a79?page=99"> Leading from the front: experiences of Canadian p</a>