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<br /> An of cial<br /> Winter 2015 publication of<br /> www.ehma.com<br /> www.hmi-online.com<br /> Complexity of design<br /> MKV's Maria Katsarou Vafiadis<br /> Community conscious<br /> How best to forge a local identity<br /> In the ascendancy<br /> Arne Sorenson takes Marriott International to new heights<br /> EH Awards • Healthy hotels • Lighting round table • Technology trends<br /> INSPIRED SOUND<br /> Yamaha. 5-star audio for the hotel industry.<br /> Complete audio installations World-class pianos Innovative in-room audio<br /> From our world-class pianos, to our latest innovations in speaker technology, Yamaha delivers the highest standards in<br /> audio solutions for hospitality environments. Bring art to sound with innova<a title="HMI Winter 2015 + Archive page 1" href="http://viewer.zmags.com/publication/c92ebdef?page=1"> </a> <a title="HMI Winter 2015 + Archive page 2" href="http://viewer.zmags.com/publication/c92ebdef?page=2"> INSPIRED SOUND Yamaha. 5-star audio for the hotel</a> <a title="HMI Winter 2015 + Archive page 3" href="http://viewer.zmags.com/publication/c92ebdef?page=3"> From the editor On the web... Keep up with the l</a> <a title="HMI Winter 2015 + Archive page 4" href="http://viewer.zmags.com/publication/c92ebdef?page=4"> Contents 18 All the winners of the European Hospi</a> <a title="HMI Winter 2015 + Archive page 5" href="http://viewer.zmags.com/publication/c92ebdef?page=5"> Ride to a new rhythm Sleek. Suave. Spontaneous. </a> <a title="HMI Winter 2015 + Archive page 6" href="http://viewer.zmags.com/publication/c92ebdef?page=6"> Contents Special report 37 Back on the books </a> <a title="HMI Winter 2015 + Archive page 7" href="http://viewer.zmags.com/publication/c92ebdef?page=7"> The intelligence > News News MERGERS Marriott</a> <a title="HMI Winter 2015 + Archive page 8" href="http://viewer.zmags.com/publication/c92ebdef?page=8"> The intelligence > Vital statistics Vital stat</a> <a title="HMI Winter 2015 + Archive page 9" href="http://viewer.zmags.com/publication/c92ebdef?page=9"> The intelligence > STR Global Europe hotel over</a> <a title="HMI Winter 2015 + Archive page 10" href="http://viewer.zmags.com/publication/c92ebdef?page=10"> NEW FROM STARWOOD HOTELS & RESORTS Introducing Tr</a> <a title="HMI Winter 2015 + Archive page 11" href="http://viewer.zmags.com/publication/c92ebdef?page=11"> ©2015 Starwood Hotels & Resorts Worldwide, Inc. A</a> <a title="HMI Winter 2015 + Archive page 12" href="http://viewer.zmags.com/publication/c92ebdef?page=12"> Insight > EHMA Every trick in the book Online b</a> <a title="HMI Winter 2015 + Archive page 13" href="http://viewer.zmags.com/publication/c92ebdef?page=13"> Electrolux Professional Hotels lago</a> <a title="HMI Winter 2015 + Archive page 14" href="http://viewer.zmags.com/publication/c92ebdef?page=14"> The big interview > Arne Sorenson All in good tim</a> <a title="HMI Winter 2015 + Archive page 15" href="http://viewer.zmags.com/publication/c92ebdef?page=15"> The big interview > Arne Sorenson W </a> <a title="HMI Winter 2015 + Archive page 16" href="http://viewer.zmags.com/publication/c92ebdef?page=16"> The big interview > Arne Sorenson The 34-store</a> <a title="HMI Winter 2015 + Archive page 17" href="http://viewer.zmags.com/publication/c92ebdef?page=17"> Bluetooth Connect Receiver and amplifier for wall </a> <a title="HMI Winter 2015 + Archive page 18" href="http://viewer.zmags.com/publication/c92ebdef?page=18"> AWARDS 2015 Top of the game After months of appl</a> <a title="HMI Winter 2015 + Archive page 19" href="http://viewer.zmags.com/publication/c92ebdef?page=19"> AWARDS 2015 Hotel Spa of the Year Le Bristol Par</a> <a title="HMI Winter 2015 + Archive page 20" href="http://viewer.zmags.com/publication/c92ebdef?page=20"> AWARDS 2015 Best Hotel Group Meliá Hotels & Reso</a> <a title="HMI Winter 2015 + Archive page 21" href="http://viewer.zmags.com/publication/c92ebdef?page=21"> Insight > Business management & development Phot</a> <a title="HMI Winter 2015 + Archive page 22" href="http://viewer.zmags.com/publication/c92ebdef?page=22"> Insight > Business management & development opp</a> <a title="HMI Winter 2015 + Archive page 23" href="http://viewer.zmags.com/publication/c92ebdef?page=23"> Insight > Business management & development </a> <a title="HMI Winter 2015 + Archive page 24" href="http://viewer.zmags.com/publication/c92ebdef?page=24"> MILAN IL DUCA THE PLACE TO BE IN MILAN A luxury</a> <a title="HMI Winter 2015 + Archive page 25" href="http://viewer.zmags.com/publication/c92ebdef?page=25"> Company insight > Business management & developme</a> <a title="HMI Winter 2015 + Archive page 26" href="http://viewer.zmags.com/publication/c92ebdef?page=26"> The right message at the right time Promote your </a> <a title="HMI Winter 2015 + Archive page 27" href="http://viewer.zmags.com/publication/c92ebdef?page=27"> Company insight > Business management & developme</a> <a title="HMI Winter 2015 + Archive page 28" href="http://viewer.zmags.com/publication/c92ebdef?page=28"> discover the wrinkle free experience </a> <a title="HMI Winter 2015 + Archive page 29" href="http://viewer.zmags.com/publication/c92ebdef?page=29"> Company insight > Business management & developme</a> <a title="HMI Winter 2015 + Archive page 30" href="http://viewer.zmags.com/publication/c92ebdef?page=30"> Insight > Business management & development Forwa</a> <a title="HMI Winter 2015 + Archive page 31" href="http://viewer.zmags.com/publication/c92ebdef?page=31"> Insight > Business management & development Delo</a> <a title="HMI Winter 2015 + Archive page 32" href="http://viewer.zmags.com/publication/c92ebdef?page=32"> </a> <a title="HMI Winter 2015 + Archive page 33" href="http://viewer.zmags.com/publication/c92ebdef?page=33"> Company insight > Business management & developme</a> <a title="HMI Winter 2015 + Archive page 34" href="http://viewer.zmags.com/publication/c92ebdef?page=34"> Company insight > Business management & developme</a> <a title="HMI Winter 2015 + Archive page 35" href="http://viewer.zmags.com/publication/c92ebdef?page=35"> LIMITED BY TODAY? GET A BIGGER TOMORROW. Move o</a> <a title="HMI Winter 2015 + Archive page 36" href="http://viewer.zmags.com/publication/c92ebdef?page=36"> The HMI Dining Club is an exclusive, invitation-o</a> <a title="HMI Winter 2015 + Archive page 37" href="http://viewer.zmags.com/publication/c92ebdef?page=37"> Special report > AccorHotels Back onthe</a> <a title="HMI Winter 2015 + Archive page 38" href="http://viewer.zmags.com/publication/c92ebdef?page=38"> Special report > AccorHotels around the world. </a> <a title="HMI Winter 2015 + Archive page 39" href="http://viewer.zmags.com/publication/c92ebdef?page=39"> Special report > AccorHotels </a> <a title="HMI Winter 2015 + Archive page 40" href="http://viewer.zmags.com/publication/c92ebdef?page=40"> Insight > Operations Community conscious As the c</a> <a title="HMI Winter 2015 + Archive page 41" href="http://viewer.zmags.com/publication/c92ebdef?page=41"> Insight > Operations “You can walk between five</a> <a title="HMI Winter 2015 + Archive page 42" href="http://viewer.zmags.com/publication/c92ebdef?page=42"> Insight > Operations </a> <a title="HMI Winter 2015 + Archive page 43" href="http://viewer.zmags.com/publication/c92ebdef?page=43"> How can people listen if you say nothing? TM </a> <a title="HMI Winter 2015 + Archive page 44" href="http://viewer.zmags.com/publication/c92ebdef?page=44"> Company insight > Operations Room automation: t</a> <a title="HMI Winter 2015 + Archive page 45" href="http://viewer.zmags.com/publication/c92ebdef?page=45"> Company insight > Operations </a> <a title="HMI Winter 2015 + Archive page 46" href="http://viewer.zmags.com/publication/c92ebdef?page=46"> Insight > Operations Time for Turkey High levels </a> <a title="HMI Winter 2015 + Archive page 47" href="http://viewer.zmags.com/publication/c92ebdef?page=47"> Insight > Operations guided and staff trained b</a> <a title="HMI Winter 2015 + Archive page 48" href="http://viewer.zmags.com/publication/c92ebdef?page=48"> www.angelopo.com PRO KITCHEN STORIES “M</a> <a title="HMI Winter 2015 + Archive page 49" href="http://viewer.zmags.com/publication/c92ebdef?page=49"> Company insight > Operations Customised for che</a> <a title="HMI Winter 2015 + Archive page 50" href="http://viewer.zmags.com/publication/c92ebdef?page=50"> Successfully deployed in most U.S. chains, in</a> <a title="HMI Winter 2015 + Archive page 51" href="http://viewer.zmags.com/publication/c92ebdef?page=51"> Company insight > Technology Tactical telly Tod</a> <a title="HMI Winter 2015 + Archive page 52" href="http://viewer.zmags.com/publication/c92ebdef?page=52"> Company insight > Technology Record attendance </a> <a title="HMI Winter 2015 + Archive page 53" href="http://viewer.zmags.com/publication/c92ebdef?page=53"> Company insight > Technology Consortium describ</a> <a title="HMI Winter 2015 + Archive page 54" href="http://viewer.zmags.com/publication/c92ebdef?page=54"> </a> <a title="HMI Winter 2015 + Archive page 55" href="http://viewer.zmags.com/publication/c92ebdef?page=55"> Company insight > Technology Savvy software Hot</a> <a title="HMI Winter 2015 + Archive page 56" href="http://viewer.zmags.com/publication/c92ebdef?page=56"> Company insight > Technology Phantom pianist S</a> <a title="HMI Winter 2015 + Archive page 57" href="http://viewer.zmags.com/publication/c92ebdef?page=57"> THE HOME OF HOSPITALITY INNOVATION REGISTER NOW </a> <a title="HMI Winter 2015 + Archive page 58" href="http://viewer.zmags.com/publication/c92ebdef?page=58"> Company insight > Technology Roomset revolution</a> <a title="HMI Winter 2015 + Archive page 59" href="http://viewer.zmags.com/publication/c92ebdef?page=59"> Insight > Technology Digital distribution Technol</a> <a title="HMI Winter 2015 + Archive page 60" href="http://viewer.zmags.com/publication/c92ebdef?page=60"> Insight > Technology devices than on desktops, </a> <a title="HMI Winter 2015 + Archive page 61" href="http://viewer.zmags.com/publication/c92ebdef?page=61"> Insight > Technology city infrastructure doesn'</a> <a title="HMI Winter 2015 + Archive page 62" href="http://viewer.zmags.com/publication/c92ebdef?page=62"> </a> <a title="HMI Winter 2015 + Archive page 63" href="http://viewer.zmags.com/publication/c92ebdef?page=63"> Company insight > Technology Communications wit</a> <a title="HMI Winter 2015 + Archive page 64" href="http://viewer.zmags.com/publication/c92ebdef?page=64"> COMFORT BY INNOVATION GLOBAL REACH 5 continental</a> <a title="HMI Winter 2015 + Archive page 65" href="http://viewer.zmags.com/publication/c92ebdef?page=65"> Insight > Security Secure the future New security</a> <a title="HMI Winter 2015 + Archive page 66" href="http://viewer.zmags.com/publication/c92ebdef?page=66"> Insight > Security Ke</a> <a title="HMI Winter 2015 + Archive page 67" href="http://viewer.zmags.com/publication/c92ebdef?page=67"> Insight > Security and beverage outlets towards</a> <a title="HMI Winter 2015 + Archive page 68" href="http://viewer.zmags.com/publication/c92ebdef?page=68"> Check into the next generation of hospitality </a> <a title="HMI Winter 2015 + Archive page 69" href="http://viewer.zmags.com/publication/c92ebdef?page=69"> Company insight > Security Silence is mobile Of</a> <a title="HMI Winter 2015 + Archive page 70" href="http://viewer.zmags.com/publication/c92ebdef?page=70"> Insight > Design Let there be light In part</a> <a title="HMI Winter 2015 + Archive page 71" href="http://viewer.zmags.com/publication/c92ebdef?page=71"> Insight > Security Insight > Design </a> <a title="HMI Winter 2015 + Archive page 72" href="http://viewer.zmags.com/publication/c92ebdef?page=72"> Insight > Design tendency to overcomplicate ar</a> <a title="HMI Winter 2015 + Archive page 73" href="http://viewer.zmags.com/publication/c92ebdef?page=73"> DO YOU HAVE WHAT IT TAKES TO IMPRESS LONDON? Wit</a> <a title="HMI Winter 2015 + Archive page 74" href="http://viewer.zmags.com/publication/c92ebdef?page=74"> www.armaniroca.com A new bathroom concept</a> <a title="HMI Winter 2015 + Archive page 75" href="http://viewer.zmags.com/publication/c92ebdef?page=75"> Company insight > Design Lather in luxury Arma</a> <a title="HMI Winter 2015 + Archive page 76" href="http://viewer.zmags.com/publication/c92ebdef?page=76"> Insight > Design The Hôtel Royal Savoy Lausanne l</a> <a title="HMI Winter 2015 + Archive page 77" href="http://viewer.zmags.com/publication/c92ebdef?page=77"> refurbishments that had happened internally, ther</a> <a title="HMI Winter 2015 + Archive page 78" href="http://viewer.zmags.com/publication/c92ebdef?page=78"> Insight > Design </a> <a title="HMI Winter 2015 + Archive page 79" href="http://viewer.zmags.com/publication/c92ebdef?page=79"> Insight > Guest amenities Fit for purpose</a> <a title="HMI Winter 2015 + Archive page 80" href="http://viewer.zmags.com/publication/c92ebdef?page=80"> Wellness-visions of Thermarium are the perfection</a> <a title="HMI Winter 2015 + Archive page 81" href="http://viewer.zmags.com/publication/c92ebdef?page=81"> Insight > Guest amenities </a> <a title="HMI Winter 2015 + Archive page 82" href="http://viewer.zmags.com/publication/c92ebdef?page=82"> Insight > Guest amenities </a> <a title="HMI Winter 2015 + Archive page 83" href="http://viewer.zmags.com/publication/c92ebdef?page=83"> With optional whirlsystem Sh</a> <a title="HMI Winter 2015 + Archive page 84" href="http://viewer.zmags.com/publication/c92ebdef?page=84"> The Ritz-Carlton, Toronto. The St. Regis</a> <a title="HMI Winter 2015 + Archive page 85" href="http://viewer.zmags.com/publication/c92ebdef?page=85"> Company insight > Guest amenities Skin deep Ex</a> <a title="HMI Winter 2015 + Archive page 86" href="http://viewer.zmags.com/publication/c92ebdef?page=86"> www.liebherr.com Premium quality and energy effic</a> <a title="HMI Winter 2015 + Archive page 87" href="http://viewer.zmags.com/publication/c92ebdef?page=87"> Company insight > Food & beverage Chill out wit</a> <a title="HMI Winter 2015 + Archive page 88" href="http://viewer.zmags.com/publication/c92ebdef?page=88"> Insight > Food & beverage </a> <a title="HMI Winter 2015 + Archive page 89" href="http://viewer.zmags.com/publication/c92ebdef?page=89"> Insight > Food & beverage Wanting to create a F</a> <a title="HMI Winter 2015 + Archive page 90" href="http://viewer.zmags.com/publication/c92ebdef?page=90"> Insight > Food & beverage designs and has even </a> <a title="HMI Winter 2015 + Archive page 91" href="http://viewer.zmags.com/publication/c92ebdef?page=91"> Insight > Food & beverage chefs and trying new </a> <a title="HMI Winter 2015 + Archive page 92" href="http://viewer.zmags.com/publication/c92ebdef?page=92"> Directory > Product showcase Product showcase F</a> <a title="HMI Winter 2015 + Archive page 93" href="http://viewer.zmags.com/publication/c92ebdef?page=93"> Directory > Index Index ADB ....................</a> <a title="HMI Winter 2015 + Archive page 94" href="http://viewer.zmags.com/publication/c92ebdef?page=94"> The Insider > Carlos Khneisser Growth experience </a> <a title="HMI Winter 2015 + Archive page 95" href="http://viewer.zmags.com/publication/c92ebdef?page=95"> </a> <a title="HMI Winter 2015 + Archive page 96" href="http://viewer.zmags.com/publication/c92ebdef?page=96"> WORLD WIDE WORLD CLASS HOSPITALITY Europe, Midd</a>