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<br /> 2015<br /> annual report<br /> MARTELA ANNUAL REPORT 2015<br /> Content<br /> ANNUAL REPORT<br /> CEO’s review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4<br /> Strategy and values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7<br /> Offering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8<br /> Corporate responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12<br /> Martela’s people . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14<br /> Martela and its markets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16<br /> Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . <a title="Martela Annual Report 2015 page 1" href="http://viewer.zmags.com/publication/c97a9978?page=1"> 2015 annual report</a> <a title="Martela Annual Report 2015 page 2" href="http://viewer.zmags.com/publication/c97a9978?page=2"> MARTELA ANNUAL REPORT 2015 Content ANNUAL REPO</a> <a title="Martela Annual Report 2015 page 3" href="http://viewer.zmags.com/publication/c97a9978?page=3"> MARTELA ANNUAL REPORT 2015 FINANCIAL S</a> <a title="Martela Annual Report 2015 page 4" href="http://viewer.zmags.com/publication/c97a9978?page=4"> MARTELA ANNUAL REPORT 2015 CEO’s review In 201</a> <a title="Martela Annual Report 2015 page 5" href="http://viewer.zmags.com/publication/c97a9978?page=5"> MARTELA ANNUAL REPORT 2015 </a> <a title="Martela Annual Report 2015 page 6" href="http://viewer.zmags.com/publication/c97a9978?page=6"> MAINTENANCE IMPLEMENTATION </a> <a title="Martela Annual Report 2015 page 7" href="http://viewer.zmags.com/publication/c97a9978?page=7"> MARTELA ANNUAL REPORT 2015 </a> <a title="Martela Annual Report 2015 page 8" href="http://viewer.zmags.com/publication/c97a9978?page=8"> MARTELA ANNUAL REPORT 2015 Offering Martela’s </a> <a title="Martela Annual Report 2015 page 9" href="http://viewer.zmags.com/publication/c97a9978?page=9"> MARTELA ANNUAL REPORT 2015 </a> <a title="Martela Annual Report 2015 page 10" href="http://viewer.zmags.com/publication/c97a9978?page=10"> MARTELA ANNUAL REPORT 2015 </a> <a title="Martela Annual Report 2015 page 11" href="http://viewer.zmags.com/publication/c97a9978?page=11"> MARTELA ANNUAL REPORT 2015 In the Ma</a> <a title="Martela Annual Report 2015 page 12" href="http://viewer.zmags.com/publication/c97a9978?page=12"> MARTELA ANNUAL REPORT 2015 Corporate responsibi</a> <a title="Martela Annual Report 2015 page 13" href="http://viewer.zmags.com/publication/c97a9978?page=13"> MARTELA ANNUAL REPORT 2015 </a> <a title="Martela Annual Report 2015 page 14" href="http://viewer.zmags.com/publication/c97a9978?page=14"> MARTELA ANNUAL REPORT 2015 Martela’s people S</a> <a title="Martela Annual Report 2015 page 15" href="http://viewer.zmags.com/publication/c97a9978?page=15"> MARTELA ANNUAL REPORT 2015 </a> <a title="Martela Annual Report 2015 page 16" href="http://viewer.zmags.com/publication/c97a9978?page=16"> MARTELA ANNUAL REPORT 2015 Martela and its mark</a> <a title="Martela Annual Report 2015 page 17" href="http://viewer.zmags.com/publication/c97a9978?page=17"> MARTELA ANNUAL REPORT 2015 </a> <a title="Martela Annual Report 2015 page 18" href="http://viewer.zmags.com/publication/c97a9978?page=18"> MARTELA ANNUAL REPORT 2015 Finland CASE: 3 STE</a> <a title="Martela Annual Report 2015 page 19" href="http://viewer.zmags.com/publication/c97a9978?page=19"> MARTELA ANNUAL REPORT 2015 Sweden SWEDEN LEADS</a> <a title="Martela Annual Report 2015 page 20" href="http://viewer.zmags.com/publication/c97a9978?page=20"> MARTELA ANNUAL REPORT 2015 Poland CONSIDERABLE</a> <a title="Martela Annual Report 2015 page 21" href="http://viewer.zmags.com/publication/c97a9978?page=21"> MARTELA ANNUAL REPORT 2015 Norway SERVICE BUSI</a> <a title="Martela Annual Report 2015 page 22" href="http://viewer.zmags.com/publication/c97a9978?page=22"> MARTELA ANNUAL REPORT 2015 Russia and export R</a> <a title="Martela Annual Report 2015 page 23" href="http://viewer.zmags.com/publication/c97a9978?page=23"> MARTELA ANNUAL REPORT 2015 Customer-oriented op</a> <a title="Martela Annual Report 2015 page 24" href="http://viewer.zmags.com/publication/c97a9978?page=24"> MARTELA ANNUAL REPORT 2015 Corporate governance</a> <a title="Martela Annual Report 2015 page 25" href="http://viewer.zmags.com/publication/c97a9978?page=25"> MARTELA ANNUAL REPORT 2015 CEO Matti Ran</a> <a title="Martela Annual Report 2015 page 26" href="http://viewer.zmags.com/publication/c97a9978?page=26"> MARTELA ANNUAL REPORT 2015 </a> <a title="Martela Annual Report 2015 page 27" href="http://viewer.zmags.com/publication/c97a9978?page=27"> MEMBERS OF THE BOARD CHAIRMAN OF THE BOARD Marte</a> <a title="Martela Annual Report 2015 page 28" href="http://viewer.zmags.com/publication/c97a9978?page=28"> MARTELA ANNUAL REPORT 2015 </a> <a title="Martela Annual Report 2015 page 29" href="http://viewer.zmags.com/publication/c97a9978?page=29"> MARTELA ANNUAL REPORT 2015 In the </a> <a title="Martela Annual Report 2015 page 30" href="http://viewer.zmags.com/publication/c97a9978?page=30"> MARTELA ANNUAL REPORT 2015 AUDITI</a> <a title="Martela Annual Report 2015 page 31" href="http://viewer.zmags.com/publication/c97a9978?page=31"> MARTELA ANNUAL REPORT 2015 custom</a> <a title="Martela Annual Report 2015 page 32" href="http://viewer.zmags.com/publication/c97a9978?page=32"> </a> <a title="Martela Annual Report 2015 page 33" href="http://viewer.zmags.com/publication/c97a9978?page=33"> MARTELA FINANCIAL STATEMENTS 2015 Financial sta</a> <a title="Martela Annual Report 2015 page 34" href="http://viewer.zmags.com/publication/c97a9978?page=34"> MARTELA FINANCIAL STATEMENTS 2015 Information f</a> <a title="Martela Annual Report 2015 page 35" href="http://viewer.zmags.com/publication/c97a9978?page=35"> MARTELA FINANCIAL STATEMENTS 2015 Board of Dire</a> <a title="Martela Annual Report 2015 page 36" href="http://viewer.zmags.com/publication/c97a9978?page=36"> MARTELA FINANCIAL STATEMENTS 2015 </a> <a title="Martela Annual Report 2015 page 37" href="http://viewer.zmags.com/publication/c97a9978?page=37"> MARTELA FINANCIAL STATEMENTS 2015 </a> <a title="Martela Annual Report 2015 page 38" href="http://viewer.zmags.com/publication/c97a9978?page=38"> MARTELA FINANCIAL STATEMENTS 2015 </a> <a title="Martela Annual Report 2015 page 39" href="http://viewer.zmags.com/publication/c97a9978?page=39"> MARTELA FINANCIAL STATEMENTS 2015 </a> <a title="Martela Annual Report 2015 page 40" href="http://viewer.zmags.com/publication/c97a9978?page=40"> MARTELA FINANCIAL STATEMENTS 2015 Rev</a> <a title="Martela Annual Report 2015 page 41" href="http://viewer.zmags.com/publication/c97a9978?page=41"> MARTELA FINANCIAL STATEMENTS 2015 CONSOLIDATED F</a> <a title="Martela Annual Report 2015 page 42" href="http://viewer.zmags.com/publication/c97a9978?page=42"> MARTELA FINANCIAL STATEMENTS 2015 CONSOLIDATED F</a> <a title="Martela Annual Report 2015 page 43" href="http://viewer.zmags.com/publication/c97a9978?page=43"> MARTELA FINANCIAL STATEMENTS 2015 CONSOLIDATED F</a> <a title="Martela Annual Report 2015 page 44" href="http://viewer.zmags.com/publication/c97a9978?page=44"> MARTELA FINANCIAL STATEMENTS 2015 CONSOLIDATED F</a> <a title="Martela Annual Report 2015 page 45" href="http://viewer.zmags.com/publication/c97a9978?page=45"> MARTELA FINANCIAL STATEMENTS 2015 CONSOLIDATED F</a> <a title="Martela Annual Report 2015 page 46" href="http://viewer.zmags.com/publication/c97a9978?page=46"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 47" href="http://viewer.zmags.com/publication/c97a9978?page=47"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 48" href="http://viewer.zmags.com/publication/c97a9978?page=48"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 49" href="http://viewer.zmags.com/publication/c97a9978?page=49"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 50" href="http://viewer.zmags.com/publication/c97a9978?page=50"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 51" href="http://viewer.zmags.com/publication/c97a9978?page=51"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 52" href="http://viewer.zmags.com/publication/c97a9978?page=52"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 53" href="http://viewer.zmags.com/publication/c97a9978?page=53"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 54" href="http://viewer.zmags.com/publication/c97a9978?page=54"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 55" href="http://viewer.zmags.com/publication/c97a9978?page=55"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 56" href="http://viewer.zmags.com/publication/c97a9978?page=56"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 57" href="http://viewer.zmags.com/publication/c97a9978?page=57"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 58" href="http://viewer.zmags.com/publication/c97a9978?page=58"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 59" href="http://viewer.zmags.com/publication/c97a9978?page=59"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 60" href="http://viewer.zmags.com/publication/c97a9978?page=60"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 61" href="http://viewer.zmags.com/publication/c97a9978?page=61"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 62" href="http://viewer.zmags.com/publication/c97a9978?page=62"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 63" href="http://viewer.zmags.com/publication/c97a9978?page=63"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 64" href="http://viewer.zmags.com/publication/c97a9978?page=64"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 65" href="http://viewer.zmags.com/publication/c97a9978?page=65"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 66" href="http://viewer.zmags.com/publication/c97a9978?page=66"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 67" href="http://viewer.zmags.com/publication/c97a9978?page=67"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 68" href="http://viewer.zmags.com/publication/c97a9978?page=68"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 69" href="http://viewer.zmags.com/publication/c97a9978?page=69"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 70" href="http://viewer.zmags.com/publication/c97a9978?page=70"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 71" href="http://viewer.zmags.com/publication/c97a9978?page=71"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 72" href="http://viewer.zmags.com/publication/c97a9978?page=72"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 73" href="http://viewer.zmags.com/publication/c97a9978?page=73"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 74" href="http://viewer.zmags.com/publication/c97a9978?page=74"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 75" href="http://viewer.zmags.com/publication/c97a9978?page=75"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 76" href="http://viewer.zmags.com/publication/c97a9978?page=76"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 77" href="http://viewer.zmags.com/publication/c97a9978?page=77"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 78" href="http://viewer.zmags.com/publication/c97a9978?page=78"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 79" href="http://viewer.zmags.com/publication/c97a9978?page=79"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 80" href="http://viewer.zmags.com/publication/c97a9978?page=80"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 81" href="http://viewer.zmags.com/publication/c97a9978?page=81"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 82" href="http://viewer.zmags.com/publication/c97a9978?page=82"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 83" href="http://viewer.zmags.com/publication/c97a9978?page=83"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 84" href="http://viewer.zmags.com/publication/c97a9978?page=84"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO THE C</a> <a title="Martela Annual Report 2015 page 85" href="http://viewer.zmags.com/publication/c97a9978?page=85"> MARTELA FINANCIAL STATEMENTS 2015 PARENT COMPANY</a> <a title="Martela Annual Report 2015 page 86" href="http://viewer.zmags.com/publication/c97a9978?page=86"> MARTELA FINANCIAL STATEMENTS 2015 PARENT COMPANY</a> <a title="Martela Annual Report 2015 page 87" href="http://viewer.zmags.com/publication/c97a9978?page=87"> MARTELA FINANCIAL STATEMENTS 2015 PARENT COMPANY</a> <a title="Martela Annual Report 2015 page 88" href="http://viewer.zmags.com/publication/c97a9978?page=88"> MARTELA FINANCIAL STATEMENTS 2015 PARENT COMPANY</a> <a title="Martela Annual Report 2015 page 89" href="http://viewer.zmags.com/publication/c97a9978?page=89"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO PAREN</a> <a title="Martela Annual Report 2015 page 90" href="http://viewer.zmags.com/publication/c97a9978?page=90"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO PAREN</a> <a title="Martela Annual Report 2015 page 91" href="http://viewer.zmags.com/publication/c97a9978?page=91"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO PAREN</a> <a title="Martela Annual Report 2015 page 92" href="http://viewer.zmags.com/publication/c97a9978?page=92"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO PAREN</a> <a title="Martela Annual Report 2015 page 93" href="http://viewer.zmags.com/publication/c97a9978?page=93"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO PAREN</a> <a title="Martela Annual Report 2015 page 94" href="http://viewer.zmags.com/publication/c97a9978?page=94"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO PAREN</a> <a title="Martela Annual Report 2015 page 95" href="http://viewer.zmags.com/publication/c97a9978?page=95"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO PAREN</a> <a title="Martela Annual Report 2015 page 96" href="http://viewer.zmags.com/publication/c97a9978?page=96"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO PAREN</a> <a title="Martela Annual Report 2015 page 97" href="http://viewer.zmags.com/publication/c97a9978?page=97"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO PAREN</a> <a title="Martela Annual Report 2015 page 98" href="http://viewer.zmags.com/publication/c97a9978?page=98"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO PAREN</a> <a title="Martela Annual Report 2015 page 99" href="http://viewer.zmags.com/publication/c97a9978?page=99"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO PAREN</a> <a title="Martela Annual Report 2015 page 100" href="http://viewer.zmags.com/publication/c97a9978?page=100"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO PAREN</a> <a title="Martela Annual Report 2015 page 101" href="http://viewer.zmags.com/publication/c97a9978?page=101"> MARTELA FINANCIAL STATEMENTS 2015 NOTES TO PAREN</a> <a title="Martela Annual Report 2015 page 102" href="http://viewer.zmags.com/publication/c97a9978?page=102"> MARTELA FINANCIAL STATEMENTS 2015 Board </a> <a title="Martela Annual Report 2015 page 103" href="http://viewer.zmags.com/publication/c97a9978?page=103"> MARTELA FINANCIAL STATEMENTS 2015 This docum</a> <a title="Martela Annual Report 2015 page 104" href="http://viewer.zmags.com/publication/c97a9978?page=104"> MARTELA ANNUAL REPORT 2015 CONTACT INFORMATION </a>