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<br /> Impacting Patient Satisfaction<br /> Through Sustainable Dining Practices<br /> A review of the connection between sustainable<br /> dining efforts and patient experience impact.<br /> THE CONNECTION BETWEEN<br /> SUSTAINABILITY AND<br /> PATIENT SATISFACTION<br /> What is the missing link preventing<br /> sustainable practices from flourishing<br /> in healthcare?<br /> Over the last decade, the healthcare and sustainability landscapes have<br /> transformed, but have yet to become truly integrated despite the<br /> significant potential to impact change. The healthcare industry comprises<br /> approximately 16% of the national and regional economies.1 According<br /> to the World Health Organization (WHO), the United States spent more on<br /> healthcare per capita ($8,608) and more on healthcare as a percentage of<br /> its Gross Domestic Product (17.2%) than any other nation in 2011.2<br /> As a powerhouse industry, small changes in healthcare can make<br /> <a title="SUS_FinalWhitepaper_Zmag page 1" href="http://viewer.zmags.com/publication/cc5ae4ab?page=1"> Impacting Patient Satisfaction Through Sustainabl</a> <a title="SUS_FinalWhitepaper_Zmag page 2" href="http://viewer.zmags.com/publication/cc5ae4ab?page=2"> How to Leverage Sustainability While there is con</a> <a title="SUS_FinalWhitepaper_Zmag page 3" href="http://viewer.zmags.com/publication/cc5ae4ab?page=3"> What is Expected vs. What Creates Excitement “A</a> <a title="SUS_FinalWhitepaper_Zmag page 4" href="http://viewer.zmags.com/publication/cc5ae4ab?page=4"> The Missing Link is Found: Sustainability Impacts</a>