4 JIM ZIEGLER
Dealers seem set to
take on auto makers.
33 RISKY BUSINESS
Sharing customer info
requires strict limits.
39 RING UP SALES
How to handle those
incoming phone calls.
A PENTON MEDIA PUBLICATION
April 2012
E-Pros
Sharpen
T heir Game
Lori Hammond of
Conicelli Autoplex.
Our e-Dealer 100
starts on page 18.JIM ZIEGLER
Dealers seem set to
take on auto makers.
RISKY BUSINESS
Sharing customer info
requires strict limits.
RING UP SALES
How to handle those
incoming phone calls.
Lori-Hammond of
Conicelh Autoplex.
Oure-Dealer 100
starts on page 18.
A PENTON MEDIA PUBLICATION