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Best regards
Zmags
Winter 2012/13
www.hmi-online.com
Family values
Arne Sorenson on inheriting
the Marriott mantle
Succession planning
Wolfgang Neumann’s vision
for Rezidor
Design in bloom
An official
publication of
Claus Sendlinger on cultivating organic growth Published in association with
www.ehma.com
Market outlook 2013 · African investment · Sustainable leadership · Spa trends
green&clean
always with something extra
GREEN
Only 2 lt/cycle consumption of fresh
water and 33% lower running costs
with savings from the ENERGY SAVING
and ZERO LIME devices.
CLEAN
The CLEAR BLUE Filtering System
keeps the wash water free from food
residue.
Winter 2012/13 www.hmi-online.com
green&clean always with something extra GR
From the editor On the web... Keep up with the la
Your hotel. Your doors. Filorei 45 models with
Room Care Pur-Eco Innovative & Sustainable Soluti
Contents 13 Cover story Arne Sore
Develop your business with a global leader
Contents now is what comes next. New CEO Wolfga
The intelligence > Hotel news News The
The intelligence > Vital statistics Vital stat
Insight > EHMA Make your move Brash, cut-throat a
The big interview > Arne Sorenson Family values A
The big interview > Arne Sorenson second larges
The big interview > Arne Sorenson one third of
Efficiency has a new name. So many services, one
Insight > Business management & development Solid
Insight > Business management & development A zig
Insight > Business management & development ove
Insight > Business management & development Ger
Company insight > Business management & developme
Company insight > Business management & developme
Insight > Regional focus Sail close to the wind O
Insight > Regional focus Protest march in Beir
Insight > Regional focus highest standard and a
Regional focus > Africa Under African skies While
hotels – and you are starting to see a lot of peo
Regional focus > Africa In certain countrie
Power 401 7 8 Energy 450 www.mottura.c
Insight > Events Crowning achievement Now in it
stay memorable for every single guest, to make th
Insight > Events
Special report > Wolfgang Neumann Succession plan
Special report > Wolfgang Neumann The Park Inn
Special report > Wolfgang Neumann agreement for
Special report > Wolfgang Neumann Rezidor has
Company insight > Special report The necessary
Company insight > Special report Let the fun co
Insight > Guest amenities Th
Insight > Guest amenities
Insight > Guest amenities own category and shou
Insight > Guest amenities A wellness concierge
Company insight > Guest amenities Mixing it wit
Company insight > Operations Energy efficiency
Company insight > Operations Regarding a
Insight > Operations InterContinental's Hote
Perfect room service Premium ZP Classic The spec
Celebrating a decade of excellence Dev
Duomo di Milano - Italy From the capital of desi
Insight > Operations (Left) Rezidor plans an e
Insight > Operations Starwood's Element-brand
Will your restaurant serve any uninvited guests t
Company insight > Design Food for thought Next
Company insight > Design Designed to embody the
Insight > Design Selective Cover story de
Five star light control for the world's hotels
Insight > Design 11 Mirrors in Kiev is the cit
Convenience that really looks good Modern hotel
Insight > Design Sleekly monochrome and sparse
Insight > Design Floral chandelier at Giardino
Insight > Design The interior of London's Soho
VORWERK TEPPICH MeiréundMeiré Bloom Cut Mesh_S
Company insight > Design Innovative flooring P
Company insight > Design Heart of glass Founde
Company insight > Design Shine a light The hos
Company insight > Design Renovate to accumulat
Company insight > Design What are the big tren
Company insight > Design A bright future Ongoi
Company insight > Design over 5,000 fixtures in
You deserve it.
Insight > Food & beverage Capital catch The arriv
Meiko.indd 4 The clean solution »Sustainable SO
Insight > Food & beverage Chavot's guidance, it
Insight > Food & beverage Style and substance O
Company insight > Food & beverage Raise a glass
NEW WMF 1200 S The entry to the professional worl
Company insight > Food & beverage How do you ta
*Restaurant Pool 2012 Wines & Spirits intl. THE
Company insight > Food & beverage Food-friendly
I Insight > Technology nsight > Technology Techn
Insight > Technology People expect to have t
Insight > Technology Cloud computing and hosted
OTRUM ENTERPRISE. A NEW WINDOW OF OPPORTUNITY Ot
Company insight > Technology A smart, interacti
Company insight > Technology From the moment
Directory > Product showcase Product showcase
Directory > Index Index Albrecht Jung . . . .
The Insider > Jeff Galvin French connection Je
Professional cleaning – quiet and powerful. At K
Clear cost enefi ts wit h Eco