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<br /> Key Executive Insights from Stephanie Williams, Bozzuto Management x How Renters Search for Homes<br /> Engaging Residents in Social Media x The Healthy Lawns Act x Dealing with Domestic Violence at Your Property x Hardwood Vs. Carpeting<br /> PMA GENERAL<br /> MEMBERSHIP MEETING<br /> Managing in the Gray<br /> Thursday, September 15<br /> 6 – 9 p.m.<br /> Bethesda Marriott<br /> 5151 Pooks Hill Road<br /> Bethesda, MD 20814<br /> Featuring Rommel Anacan,<br /> the newest addition to<br /> the Apartment All Stars<br /> Productions' team!<br /> www.pma-dc.org • www.bestapartmentsindc.com<br /> PMA Calendar<br /> Operations Council Demonstration<br /> Energy-Saving Benefits of Variable Refrigerant<br /> Volume (VRV) Operations<br /> Wednesday, September 14<br /> 10 a.m. – 1 p.m.<br /> Flats 8300<br /> 8300 Wisconsin Avenue<br /> Bethesda, MD 20814<br /> September General Membership Meeting:<br /> Managing in the Gray<br /> T<a title="bulletin_sep16 page 1" href="http://viewer.zmags.com/publication/d105a078?page=1"> Key Executive Insigh</a> <a title="bulletin_sep16 page 2" href="http://viewer.zmags.com/publication/d105a078?page=2"> PMA Calendar Operations Council Demonstration En</a> <a title="bulletin_sep16 page 3" href="http://viewer.zmags.com/publication/d105a078?page=3"> PRESIDENT’S MESSAGE Back to School with PMA </a> <a title="bulletin_sep16 page 4" href="http://viewer.zmags.com/publication/d105a078?page=4"> 4 www.pma-dc.org </a> <a title="bulletin_sep16 page 5" href="http://viewer.zmags.com/publication/d105a078?page=5"> The Buzz How Do You Stand Out From the Crowd? </a> <a title="bulletin_sep16 page 6" href="http://viewer.zmags.com/publication/d105a078?page=6"> Managing in the Gray: If Only Everyday Property M</a> <a title="bulletin_sep16 page 7" href="http://viewer.zmags.com/publication/d105a078?page=7"> A PMA Rising Star Seminar: A Deeper Exploration o</a> <a title="bulletin_sep16 page 8" href="http://viewer.zmags.com/publication/d105a078?page=8"> How Do You Stand Out From the Crowd? How do prosp</a> <a title="bulletin_sep16 page 9" href="http://viewer.zmags.com/publication/d105a078?page=9"> Boomers go to a website for rental information. T</a> <a title="bulletin_sep16 page 10" href="http://viewer.zmags.com/publication/d105a078?page=10"> How to Deal with Victims of Domestic Violence at </a> <a title="bulletin_sep16 page 11" href="http://viewer.zmags.com/publication/d105a078?page=11"> Do Your Policies Comply with VAWA and Related Sta</a> <a title="bulletin_sep16 page 12" href="http://viewer.zmags.com/publication/d105a078?page=12"> Let’s Get Social Is your social media deliverin</a> <a title="bulletin_sep16 page 13" href="http://viewer.zmags.com/publication/d105a078?page=13"> Where Loyalty & Service Matter® We offer c</a> <a title="bulletin_sep16 page 14" href="http://viewer.zmags.com/publication/d105a078?page=14"> Question of the Month What Have Been Your Most Ef</a> <a title="bulletin_sep16 page 15" href="http://viewer.zmags.com/publication/d105a078?page=15"> Karen Kossow, In today’s world, we deal with r</a> <a title="bulletin_sep16 page 16" href="http://viewer.zmags.com/publication/d105a078?page=16"> Key Executive Insights with Stephanie Williams, B</a> <a title="bulletin_sep16 page 17" href="http://viewer.zmags.com/publication/d105a078?page=17"> Julie Smith, who was the president of Bozzuto Man</a> <a title="bulletin_sep16 page 18" href="http://viewer.zmags.com/publication/d105a078?page=18"> residents. It’s not enough anymore to build nice </a> <a title="bulletin_sep16 page 19" href="http://viewer.zmags.com/publication/d105a078?page=19"> If you could invite anyone to dinner living or de</a> <a title="bulletin_sep16 page 20" href="http://viewer.zmags.com/publication/d105a078?page=20"> 20 www.pma-dc.org </a> <a title="bulletin_sep16 page 21" href="http://viewer.zmags.com/publication/d105a078?page=21"> Tom’s Blog Learning By Example A recent Monday M</a> <a title="bulletin_sep16 page 22" href="http://viewer.zmags.com/publication/d105a078?page=22"> PMA Marketing and Advertising Excellence Awards P</a> <a title="bulletin_sep16 page 23" href="http://viewer.zmags.com/publication/d105a078?page=23"> Entry Forms and Deadline Download the entry form </a> <a title="bulletin_sep16 page 24" href="http://viewer.zmags.com/publication/d105a078?page=24"> August Social Attracts Nearly 700 Guests for a Su</a> <a title="bulletin_sep16 page 25" href="http://viewer.zmags.com/publication/d105a078?page=25"> • Kenmore Pest Control • Kreative Occasions •</a> <a title="bulletin_sep16 page 26" href="http://viewer.zmags.com/publication/d105a078?page=26"> August Social Photo Gallery </a> <a title="bulletin_sep16 page 27" href="http://viewer.zmags.com/publication/d105a078?page=27"> Amanda Ingle (Associates Plumbing, Inc.) and Joe </a> <a title="bulletin_sep16 page 28" href="http://viewer.zmags.com/publication/d105a078?page=28"> Dave Newcome (Polinger Company), Scott Donaldson </a> <a title="bulletin_sep16 page 29" href="http://viewer.zmags.com/publication/d105a078?page=29"> SEPTEMBER 2016 | BULLETIN 29</a> <a title="bulletin_sep16 page 30" href="http://viewer.zmags.com/publication/d105a078?page=30"> Platinum Sponsor Spotlight Toepfer Construction C</a> <a title="bulletin_sep16 page 31" href="http://viewer.zmags.com/publication/d105a078?page=31"> courses to advance their knowledge, skills and ce</a> <a title="bulletin_sep16 page 32" href="http://viewer.zmags.com/publication/d105a078?page=32"> from satisfied clients, the Toepfer Construction </a> <a title="bulletin_sep16 page 33" href="http://viewer.zmags.com/publication/d105a078?page=33"> Operations Corner The Healthy Lawns Act and What </a> <a title="bulletin_sep16 page 34" href="http://viewer.zmags.com/publication/d105a078?page=34"> lawn care program for your property that complies</a> <a title="bulletin_sep16 page 35" href="http://viewer.zmags.com/publication/d105a078?page=35"> • Begin discussing next steps with your propert</a> <a title="bulletin_sep16 page 36" href="http://viewer.zmags.com/publication/d105a078?page=36"> PEPCO MULTIFAMILY PROGRAM GET CASH INCENTIVES F</a> <a title="bulletin_sep16 page 37" href="http://viewer.zmags.com/publication/d105a078?page=37"> PMA Maintenance Summit PMA’s Maintenance Summit</a> <a title="bulletin_sep16 page 38" href="http://viewer.zmags.com/publication/d105a078?page=38"> MAINTENANCE TECHNICIAN How to Rekey Locks </a> <a title="bulletin_sep16 page 39" href="http://viewer.zmags.com/publication/d105a078?page=39"> Hardwood Vs. Carpeting: What’s Right for Your Res</a> <a title="bulletin_sep16 page 40" href="http://viewer.zmags.com/publication/d105a078?page=40"> PACE Awards Spotlight Best In Class MD Market Ra</a> <a title="bulletin_sep16 page 41" href="http://viewer.zmags.com/publication/d105a078?page=41"> With a cherry on top is how the 12-person managem</a> <a title="bulletin_sep16 page 42" href="http://viewer.zmags.com/publication/d105a078?page=42"> “Briarwood was built in 1964 and does need attent</a> <a title="bulletin_sep16 page 43" href="http://viewer.zmags.com/publication/d105a078?page=43"> interior upgrades are ongoing. New designer-kitch</a> <a title="bulletin_sep16 page 44" href="http://viewer.zmags.com/publication/d105a078?page=44"> 2016 PACE Awards Sponsorship Opportunities The PM</a> <a title="bulletin_sep16 page 45" href="http://viewer.zmags.com/publication/d105a078?page=45"> The Secrets of Top-Producing Leasing Agents Here’</a> <a title="bulletin_sep16 page 46" href="http://viewer.zmags.com/publication/d105a078?page=46"> What Property Managers Can Learn From Travel Agen</a> <a title="bulletin_sep16 page 47" href="http://viewer.zmags.com/publication/d105a078?page=47"> Seeing Eye to Eye Does it upset you when you ar</a> <a title="bulletin_sep16 page 48" href="http://viewer.zmags.com/publication/d105a078?page=48"> Committee Corner The following is a short recap o</a> <a title="bulletin_sep16 page 49" href="http://viewer.zmags.com/publication/d105a078?page=49"> Membership Committee This year the Committee has </a> <a title="bulletin_sep16 page 50" href="http://viewer.zmags.com/publication/d105a078?page=50"> Summer Classic Committee The Committee will begin</a> <a title="bulletin_sep16 page 51" href="http://viewer.zmags.com/publication/d105a078?page=51"> PMA’s 2016 Five-Star Sponsors SEPTEMBE</a> <a title="bulletin_sep16 page 52" href="http://viewer.zmags.com/publication/d105a078?page=52"> 52 www.pma-dc.org </a>