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<br /> The<br /> <br /> RetailObserver<br /> <br /> 5542 Monterey Road, #258,<br /> San Jose, CA 95138<br /> CHANGE SERVICE REQUESTED<br /> <br /> August, 2009 The Monthly News Magazine with Personality Vol. 20, Issue 8<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> BOSCH<br /> SUBSTANCE<br /> GALLERY,<br /> NEW YORK<br /> —PAGE 28<br /> <br /> <br /> LAS VEGAS<br /> WORLD<br /> MARKET<br /> PREVIEW<br /> —PAGE 32<br /> <br /> PACIFIC COAST<br /> BUILDERS<br /> CONFERENCE<br /> IN REVIEW—PAGE 4<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Printed on<a title="August '09 page 1" href="http://viewer.zmags.com/publication/d13df6ea?page=1">TheRetailObserver5542 Monterey Road, #258,Sa</a> TheRetailObserver5542 Monterey Road, #258,Sa<a title="August '09 page 2" href="http://viewer.zmags.com/publication/d13df6ea?page=2">® Registered Trademark/™ Trademark of Jenn-Air, U</a> ® Registered Trademark/™ Trademark of Jenn-Air, U<a title="August '09 page 3" href="http://viewer.zmags.com/publication/d13df6ea?page=3"> Publisher’s StatementCelebrating Our 20th</a> Publisher’s StatementCelebrating Our 20th<a title="August '09 page 4" href="http://viewer.zmags.com/publication/d13df6ea?page=4">THE WAY I SEE IT </a> THE WAY I SEE IT <a title="August '09 page 5" href="http://viewer.zmags.com/publication/d13df6ea?page=5">WorldClassKitchenVentilationExceedingY</a> WorldClassKitchenVentilationExceedingY<a title="August '09 page 6" href="http://viewer.zmags.com/publication/d13df6ea?page=6"> PCMuch MoreThanCompiled by PCBC </a> PCMuch MoreThanCompiled by PCBC <a title="August '09 page 7" href="http://viewer.zmags.com/publication/d13df6ea?page=7">BC®a Builders Showmoe lastfogel• We believe in</a> BC®a Builders Showmoe lastfogel• We believe in<a title="August '09 page 8" href="http://viewer.zmags.com/publication/d13df6ea?page=8">PCBC | continued from page 5 |1THE KEYNOTES</a> PCBC | continued from page 5 |1THE KEYNOTES<a title="August '09 page 9" href="http://viewer.zmags.com/publication/d13df6ea?page=9"></a> <a title="August '09 page 10" href="http://viewer.zmags.com/publication/d13df6ea?page=10">PCBC | continued from page 6 |A DAY-BY-DAY FOL</a> PCBC | continued from page 6 |A DAY-BY-DAY FOL<a title="August '09 page 11" href="http://viewer.zmags.com/publication/d13df6ea?page=11"> have radically changed the concept, slightly </a> have radically changed the concept, slightly <a title="August '09 page 12" href="http://viewer.zmags.com/publication/d13df6ea?page=12">NEWS NEWS NEWSIndustry newsNEWS NEWS NEWSGE’s</a> NEWS NEWS NEWSIndustry newsNEWS NEWS NEWSGE’s<a title="August '09 page 13" href="http://viewer.zmags.com/publication/d13df6ea?page=13">NEWS NEWS NEWSIndustry newsNEWS NEWS NEWShit </a> NEWS NEWS NEWSIndustry newsNEWS NEWS NEWShit <a title="August '09 page 14" href="http://viewer.zmags.com/publication/d13df6ea?page=14">INdusTry NeWs | continued from page 11 |</a> INdusTry NeWs | continued from page 11 |<a title="August '09 page 15" href="http://viewer.zmags.com/publication/d13df6ea?page=15"></a> <a title="August '09 page 16" href="http://viewer.zmags.com/publication/d13df6ea?page=16">INdusTry NeWs | continued from page 12 |Maytag</a> INdusTry NeWs | continued from page 12 |Maytag<a title="August '09 page 17" href="http://viewer.zmags.com/publication/d13df6ea?page=17"></a> <a title="August '09 page 18" href="http://viewer.zmags.com/publication/d13df6ea?page=18">INdusTry NeWs | continued from page 14 |featur</a> INdusTry NeWs | continued from page 14 |featur<a title="August '09 page 19" href="http://viewer.zmags.com/publication/d13df6ea?page=19"></a> <a title="August '09 page 20" href="http://viewer.zmags.com/publication/d13df6ea?page=20">INdusTry NeWs | continued from page 16 |expert</a> INdusTry NeWs | continued from page 16 |expert<a title="August '09 page 21" href="http://viewer.zmags.com/publication/d13df6ea?page=21">versatilitytothekitchen,aswellasdurability,sincei</a> versatilitytothekitchen,aswellasdurability,sincei<a title="August '09 page 22" href="http://viewer.zmags.com/publication/d13df6ea?page=22">PCBC | conti</a> PCBC | conti<a title="August '09 page 23" href="http://viewer.zmags.com/publication/d13df6ea?page=23"></a> <a title="August '09 page 24" href="http://viewer.zmags.com/publication/d13df6ea?page=24">MAnufActurer's nOtesExperience theThrill of t</a> MAnufActurer's nOtesExperience theThrill of t<a title="August '09 page 25" href="http://viewer.zmags.com/publication/d13df6ea?page=25"></a> <a title="August '09 page 26" href="http://viewer.zmags.com/publication/d13df6ea?page=26">MAnufActurer's nOtesLiebherr Shines with Inno</a> MAnufActurer's nOtesLiebherr Shines with Inno<a title="August '09 page 27" href="http://viewer.zmags.com/publication/d13df6ea?page=27">Wine meets design.All eyes are on Liebherr’s ne</a> Wine meets design.All eyes are on Liebherr’s ne<a title="August '09 page 28" href="http://viewer.zmags.com/publication/d13df6ea?page=28">MAnufActurer's nOtesSpeed Queen Adds New Distr</a> MAnufActurer's nOtesSpeed Queen Adds New Distr<a title="August '09 page 29" href="http://viewer.zmags.com/publication/d13df6ea?page=29"></a> <a title="August '09 page 30" href="http://viewer.zmags.com/publication/d13df6ea?page=30">123 BOSSubstancshowCasing bosCh’s 2009</a> 123 BOSSubstancshowCasing bosCh’s 2009<a title="August '09 page 31" href="http://viewer.zmags.com/publication/d13df6ea?page=31"> CHe GalleryproduCt introduCtionsmoe lastfogel</a> CHe GalleryproduCt introduCtionsmoe lastfogel<a title="August '09 page 32" href="http://viewer.zmags.com/publication/d13df6ea?page=32">Bosch | continued from page 29 |123451. S</a> Bosch | continued from page 29 |123451. S<a title="August '09 page 33" href="http://viewer.zmags.com/publication/d13df6ea?page=33">The perfect way to cookmakes the perfect pitch.</a> The perfect way to cookmakes the perfect pitch.<a title="August '09 page 34" href="http://viewer.zmags.com/publication/d13df6ea?page=34"> FallLasVegabusiness survival series </a> FallLasVegabusiness survival series <a title="August '09 page 35" href="http://viewer.zmags.com/publication/d13df6ea?page=35">s2009Marketlers innovative resourCes to suCCe</a> s2009Marketlers innovative resourCes to suCCe<a title="August '09 page 36" href="http://viewer.zmags.com/publication/d13df6ea?page=36">WHAT’S YOUR LINE?dIstrIbutOr HIgHlIgHtWHAT’S YO</a> WHAT’S YOUR LINE?dIstrIbutOr HIgHlIgHtWHAT’S YO<a title="August '09 page 37" href="http://viewer.zmags.com/publication/d13df6ea?page=37"></a> <a title="August '09 page 38" href="http://viewer.zmags.com/publication/d13df6ea?page=38">THE SERVICER DEAn lAnDERSTHE SERVICER</a> THE SERVICER DEAn lAnDERSTHE SERVICER<a title="August '09 page 39" href="http://viewer.zmags.com/publication/d13df6ea?page=39"></a> <a title="August '09 page 40" href="http://viewer.zmags.com/publication/d13df6ea?page=40">PRODUCT NEWS </a> PRODUCT NEWS <a title="August '09 page 41" href="http://viewer.zmags.com/publication/d13df6ea?page=41">NEWS NEWS NEWS </a> NEWS NEWS NEWS <a title="August '09 page 42" href="http://viewer.zmags.com/publication/d13df6ea?page=42">NEWS NEWS NEWS </a> NEWS NEWS NEWS <a title="August '09 page 43" href="http://viewer.zmags.com/publication/d13df6ea?page=43"> right or left by a clearly marked access </a> right or left by a clearly marked access <a title="August '09 page 44" href="http://viewer.zmags.com/publication/d13df6ea?page=44">RETAIl VIEWS EllY VAlASRETAIl VI</a> RETAIl VIEWS EllY VAlASRETAIl VI<a title="August '09 page 45" href="http://viewer.zmags.com/publication/d13df6ea?page=45"> THE “BEST VALUE”Professional ranges</a> THE “BEST VALUE”Professional ranges<a title="August '09 page 46" href="http://viewer.zmags.com/publication/d13df6ea?page=46">CUSToMER SERVICE JoHn TSCHoHlCUSToMER SERV</a> CUSToMER SERVICE JoHn TSCHoHlCUSToMER SERV<a title="August '09 page 47" href="http://viewer.zmags.com/publication/d13df6ea?page=47"></a> <a title="August '09 page 48" href="http://viewer.zmags.com/publication/d13df6ea?page=48">BRAND BUILDING CHRIS THIEDEBRAND BUILDI</a> BRAND BUILDING CHRIS THIEDEBRAND BUILDI<a title="August '09 page 49" href="http://viewer.zmags.com/publication/d13df6ea?page=49"></a> <a title="August '09 page 50" href="http://viewer.zmags.com/publication/d13df6ea?page=50">SToRE PlAnnInG MARk SCHAFFElDDESIGn DETAIlS</a> SToRE PlAnnInG MARk SCHAFFElDDESIGn DETAIlS<a title="August '09 page 51" href="http://viewer.zmags.com/publication/d13df6ea?page=51"></a> <a title="August '09 page 52" href="http://viewer.zmags.com/publication/d13df6ea?page=52">BUSInESS PRoCESS RIGDon RESoURCESTECH SolUTI</a> BUSInESS PRoCESS RIGDon RESoURCESTECH SolUTI<a title="August '09 page 53" href="http://viewer.zmags.com/publication/d13df6ea?page=53">RO_cert7.25x4.7live.indd 1 </a> RO_cert7.25x4.7live.indd 1 <a title="August '09 page 54" href="http://viewer.zmags.com/publication/d13df6ea?page=54">COMiNG eveNTs CALENDAR 2009aUgUsT-2009</a> COMiNG eveNTs CALENDAR 2009aUgUsT-2009<a title="August '09 page 55" href="http://viewer.zmags.com/publication/d13df6ea?page=55">TheRetailObserverGET cOnnected ONLINE!to rec</a> TheRetailObserverGET cOnnected ONLINE!to rec<a title="August '09 page 56" href="http://viewer.zmags.com/publication/d13df6ea?page=56">NEWS NEWS NEWS </a> NEWS NEWS NEWS <a title="August '09 page 57" href="http://viewer.zmags.com/publication/d13df6ea?page=57"></a> <a title="August '09 page 58" href="http://viewer.zmags.com/publication/d13df6ea?page=58">NEWS NEWS NEWS </a> NEWS NEWS NEWS <a title="August '09 page 59" href="http://viewer.zmags.com/publication/d13df6ea?page=59">Imagine the PossibilitiesKitchenAid® </a> Imagine the PossibilitiesKitchenAid® <a title="August '09 page 60" href="http://viewer.zmags.com/publication/d13df6ea?page=60">NEWS NEWS NEWS </a> NEWS NEWS NEWS <a title="August '09 page 61" href="http://viewer.zmags.com/publication/d13df6ea?page=61"></a> <a title="August '09 page 62" href="http://viewer.zmags.com/publication/d13df6ea?page=62">NEWS NEWS NEWS NEWS </a> NEWS NEWS NEWS NEWS <a title="August '09 page 63" href="http://viewer.zmags.com/publication/d13df6ea?page=63">NEWS NEWS NEWS NEWSNEWS NEWS NEWS NEWS</a> NEWS NEWS NEWS NEWSNEWS NEWS NEWS NEWS<a title="August '09 page 64" href="http://viewer.zmags.com/publication/d13df6ea?page=64">FlashbacknoSTAlGIAnoSTAlGIADO YOU REMEMBER T</a> FlashbacknoSTAlGIAnoSTAlGIADO YOU REMEMBER T<a title="August '09 page 65" href="http://viewer.zmags.com/publication/d13df6ea?page=65">look WHo’S READInG...TheRetailObserver</a> look WHo’S READInG...TheRetailObserver<a title="August '09 page 66" href="http://viewer.zmags.com/publication/d13df6ea?page=66"></a> <a title="August '09 page 67" href="http://viewer.zmags.com/publication/d13df6ea?page=67">An elite kitchen.Priced for the masses.A full B</a> An elite kitchen.Priced for the masses.A full B<a title="August '09 page 68" href="http://viewer.zmags.com/publication/d13df6ea?page=68"></a>