If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
<br /> Tips for Communicating with Masks x Five-Star Sponsor Spotlights: TRC Engineering and Capital Canopies, Inc.<br /> Preparing for a Cyber-Attack x De Lude Heads Slate of Nominees x Lessons Learned from COVID-19<br /> PRESENTING<br /> THE 2020 EPIC<br /> AWARDS:<br /> CAPITAL ACHIEVEMENT AWARD MAKING A DIFFERENCE AWARD<br /> Bob Turner | Allen & Rocks, Inc. GERRY PHILLIPS | BrightView Landscapes, LLC<br /> THE VISIONARY AWARD<br /> TONI HARRIS | Avanath Realty, Inc.<br /> MEMORIAL SCHOLARSHIP AWARD<br /> Grace Burns<br /> Daniel De Lude<br /> Property Management association<br /> Past Presidents' Virtual Awards Ceremony<br /> Thursday, November 19, 2020<br /> 12 - 1:30 p.m.<br /> www.pma-dc.org • www.bestapartmentsindc.com<br /> PUTTING OUR<br /> 35 YEARS OF RATED 5 OUT OF 5<br /> <a title="BULLETINNovember2020 page 1" href="http://viewer.zmags.com/publication/d405e1b8?page=1"> Tips for Communicating with Masks x Five-Star Spo</a> <a title="BULLETINNovember2020 page 2" href="http://viewer.zmags.com/publication/d405e1b8?page=2"> PUTTING OUR 35 YEARS OF RATED 5 OUT </a> <a title="BULLETINNovember2020 page 3" href="http://viewer.zmags.com/publication/d405e1b8?page=3"> PRESIDENT’S MESSAGE What a Year It’s Been To</a> <a title="BULLETINNovember2020 page 4" href="http://viewer.zmags.com/publication/d405e1b8?page=4"> 10"h x AD SIZE: 7.5"w AD FOR P.C. RICHARD BUILDER</a> <a title="BULLETINNovember2020 page 5" href="http://viewer.zmags.com/publication/d405e1b8?page=5"> The Buzz Lessons Learned from COVID-19 </a> <a title="BULLETINNovember2020 page 6" href="http://viewer.zmags.com/publication/d405e1b8?page=6"> De Lude Heads Slate of Nominees Elaine De Lude</a> <a title="BULLETINNovember2020 page 7" href="http://viewer.zmags.com/publication/d405e1b8?page=7"> Making a Difference Award Gerry Phillips, Mid-Atl</a> <a title="BULLETINNovember2020 page 8" href="http://viewer.zmags.com/publication/d405e1b8?page=8"> Lessons Learned from COVID-19 PMA could not ha</a> <a title="BULLETINNovember2020 page 9" href="http://viewer.zmags.com/publication/d405e1b8?page=9"> Cindy Sanquist: Pivot is the word that comes imme</a> <a title="BULLETINNovember2020 page 10" href="http://viewer.zmags.com/publication/d405e1b8?page=10"> online for residents to make repairs when we coul</a> <a title="BULLETINNovember2020 page 11" href="http://viewer.zmags.com/publication/d405e1b8?page=11"> A Special Thanks to PMEXPO and Job Fair Exhibitor</a> <a title="BULLETINNovember2020 page 12" href="http://viewer.zmags.com/publication/d405e1b8?page=12"> The Property Management Association is incredibly</a> <a title="BULLETINNovember2020 page 13" href="http://viewer.zmags.com/publication/d405e1b8?page=13"> Tips for Communicating with Masks One of the b</a> <a title="BULLETINNovember2020 page 14" href="http://viewer.zmags.com/publication/d405e1b8?page=14"> 3. Watch your tone of voice. Tone can be just as</a> <a title="BULLETINNovember2020 page 15" href="http://viewer.zmags.com/publication/d405e1b8?page=15"> Content’s Hierarchy of Needs Abraham Maslov de</a> <a title="BULLETINNovember2020 page 16" href="http://viewer.zmags.com/publication/d405e1b8?page=16"> Operations Corner A Cyber Attack Is Coming to a C</a> <a title="BULLETINNovember2020 page 17" href="http://viewer.zmags.com/publication/d405e1b8?page=17"> A real estate company discovered malicious softwa</a> <a title="BULLETINNovember2020 page 18" href="http://viewer.zmags.com/publication/d405e1b8?page=18"> Tom’s Blog Time to Give Thanks Thanksgiving is m</a> <a title="BULLETINNovember2020 page 19" href="http://viewer.zmags.com/publication/d405e1b8?page=19"> 2020 will be the second time that my immediate fa</a> <a title="BULLETINNovember2020 page 20" href="http://viewer.zmags.com/publication/d405e1b8?page=20"> Five-Star Sponsor Spotlight TRC Engineering One </a> <a title="BULLETINNovember2020 page 21" href="http://viewer.zmags.com/publication/d405e1b8?page=21"> Preventive Maintenance Planning and tha</a> <a title="BULLETINNovember2020 page 22" href="http://viewer.zmags.com/publication/d405e1b8?page=22"> of extraordinary insight, imagination and the abi</a> <a title="BULLETINNovember2020 page 23" href="http://viewer.zmags.com/publication/d405e1b8?page=23"> Associate Member Digest: Building a Lasting Netwo</a> <a title="BULLETINNovember2020 page 24" href="http://viewer.zmags.com/publication/d405e1b8?page=24"> Five-Star Sponsor Spotlight Capital Canopies, Inc</a> <a title="BULLETINNovember2020 page 25" href="http://viewer.zmags.com/publication/d405e1b8?page=25"> for different advertising campaigns because the b</a> <a title="BULLETINNovember2020 page 26" href="http://viewer.zmags.com/publication/d405e1b8?page=26"> “We will store them for you in a climate-controll</a> <a title="BULLETINNovember2020 page 27" href="http://viewer.zmags.com/publication/d405e1b8?page=27"> Overcoming Fatigue and Negativity A common the</a> <a title="BULLETINNovember2020 page 28" href="http://viewer.zmags.com/publication/d405e1b8?page=28"> saying, “This is the worst market conditions we h</a> <a title="BULLETINNovember2020 page 29" href="http://viewer.zmags.com/publication/d405e1b8?page=29"> Committee Corner The following is a short recap o</a> <a title="BULLETINNovember2020 page 30" href="http://viewer.zmags.com/publication/d405e1b8?page=30"> PACE Awards Committee The PACE Committee has begu</a> <a title="BULLETINNovember2020 page 31" href="http://viewer.zmags.com/publication/d405e1b8?page=31"> The Future of Office Technology Nine months ag</a> <a title="BULLETINNovember2020 page 32" href="http://viewer.zmags.com/publication/d405e1b8?page=32"> Safe Space: New Protocols for Reassuring Resident</a> <a title="BULLETINNovember2020 page 33" href="http://viewer.zmags.com/publication/d405e1b8?page=33"> Recommendations for Reducing Risk: • Install mu</a> <a title="BULLETINNovember2020 page 34" href="http://viewer.zmags.com/publication/d405e1b8?page=34"> Understanding and Influencing Residents in a Post</a> <a title="BULLETINNovember2020 page 35" href="http://viewer.zmags.com/publication/d405e1b8?page=35"> PMA’s 2020 Five-Star Sponsors NOVEMBER</a> <a title="BULLETINNovember2020 page 36" href="http://viewer.zmags.com/publication/d405e1b8?page=36"> THE PROPERTY MANAGEMENT STAFFING SPECIALISTS www</a>