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<br /> Online at www.postaltechnologyinternational.com<br /> December 2010<br /> LOGISTICS SPECIAL ISSUE<br /> Hybrid<br /> RETAIL REVOLUTION<br /> Isn't it time for post offices to<br /> start acting more like shops?<br /> mail<br /> KEEP ON TRUCKING<br /> Technologies for the<br /> fastest way from A to B<br /> CANADA FOCUS<br /> CAN POSTS KEEP UP WITH A big country with<br /> CONSUMER DEMAND? big plans for the post<br /> '$<br /> Because your satisfaction is our satisfaction, 1 000 thank yous !<br /> 0gbVSS\ ]T <a title="Postal Technology International - December 2010 page 1" href="http://viewer.zmags.com/publication/d5f5dd6e?page=1"> Online at www.postaltechnologyinternational.com D</a> <a title="Postal Technology International - December 2010 page 2" href="http://viewer.zmags.com/publication/d5f5dd6e?page=2"> '$ Because your satisfaction is our satisfaction</a> <a title="Postal Technology International - December 2010 page 3" href="http://viewer.zmags.com/publication/d5f5dd6e?page=3"> 34 Cover story Evolution to revolution Hybrid ma</a> <a title="Postal Technology International - December 2010 page 4" href="http://viewer.zmags.com/publication/d5f5dd6e?page=4"> 2 FOREWORD Editorial Editor Andre</a> <a title="Postal Technology International - December 2010 page 5" href="http://viewer.zmags.com/publication/d5f5dd6e?page=5"> </a> <a title="Postal Technology International - December 2010 page 6" href="http://viewer.zmags.com/publication/d5f5dd6e?page=6"> 4 NEWS UPDATE Serve and pr</a> <a title="Postal Technology International - December 2010 page 7" href="http://viewer.zmags.com/publication/d5f5dd6e?page=7"> NEWS UPDATE 5 TNT Express and FedEx </a> <a title="Postal Technology International - December 2010 page 8" href="http://viewer.zmags.com/publication/d5f5dd6e?page=8"> </a> <a title="Postal Technology International - December 2010 page 9" href="http://viewer.zmags.com/publication/d5f5dd6e?page=9"> NEWS UPDATE 7 End of an era for US Postal Serv</a> <a title="Postal Technology International - December 2010 page 10" href="http://viewer.zmags.com/publication/d5f5dd6e?page=10"> Never stop creating Somewhere there’s a destina</a> <a title="Postal Technology International - December 2010 page 11" href="http://viewer.zmags.com/publication/d5f5dd6e?page=11"> Global partnership Deutsche Post DHL and the not-</a> <a title="Postal Technology International - December 2010 page 12" href="http://viewer.zmags.com/publication/d5f5dd6e?page=12"> 10 CONSULTANCY CORNER The UPU’s 2004 Buch</a> <a title="Postal Technology International - December 2010 page 13" href="http://viewer.zmags.com/publication/d5f5dd6e?page=13"> Delivering the future of postal technology </a> <a title="Postal Technology International - December 2010 page 14" href="http://viewer.zmags.com/publication/d5f5dd6e?page=14"> 12 TraDE seCrets The post office network </a> <a title="Postal Technology International - December 2010 page 15" href="http://viewer.zmags.com/publication/d5f5dd6e?page=15"> Delivering the future of postal technology </a> <a title="Postal Technology International - December 2010 page 16" href="http://viewer.zmags.com/publication/d5f5dd6e?page=16"> Delivering the future of postal technology “I </a> <a title="Postal Technology International - December 2010 page 17" href="http://viewer.zmags.com/publication/d5f5dd6e?page=17"> “I have come to POST-EXPO to keep in touch with t</a> <a title="Postal Technology International - December 2010 page 18" href="http://viewer.zmags.com/publication/d5f5dd6e?page=18"> 16 Canada Focus the big country canada Post has </a> <a title="Postal Technology International - December 2010 page 19" href="http://viewer.zmags.com/publication/d5f5dd6e?page=19"> CANADA FOCUS 17 The Canadian lo</a> <a title="Postal Technology International - December 2010 page 20" href="http://viewer.zmags.com/publication/d5f5dd6e?page=20"> redefine data collection </a> <a title="Postal Technology International - December 2010 page 21" href="http://viewer.zmags.com/publication/d5f5dd6e?page=21"> fitting that when it was announced on 27 May Roy</a> <a title="Postal Technology International - December 2010 page 22" href="http://viewer.zmags.com/publication/d5f5dd6e?page=22"> 20 Canada Focus loading bays. When fully</a> <a title="Postal Technology International - December 2010 page 23" href="http://viewer.zmags.com/publication/d5f5dd6e?page=23"> Online at www.postaltechnologyinternational.co </a> <a title="Postal Technology International - December 2010 page 24" href="http://viewer.zmags.com/publication/d5f5dd6e?page=24"> 22 Logistics Illustration by Magictorch Decembe</a> <a title="Postal Technology International - December 2010 page 25" href="http://viewer.zmags.com/publication/d5f5dd6e?page=25"> LOGISTICS 23 Keep on trucking ROUTE PLANNIN</a> <a title="Postal Technology International - December 2010 page 26" href="http://viewer.zmags.com/publication/d5f5dd6e?page=26"> 24 Logistics Logistics is hardly at the g</a> <a title="Postal Technology International - December 2010 page 27" href="http://viewer.zmags.com/publication/d5f5dd6e?page=27"> Conveniently packaged to help you deliver more th</a> <a title="Postal Technology International - December 2010 page 28" href="http://viewer.zmags.com/publication/d5f5dd6e?page=28"> </a> <a title="Postal Technology International - December 2010 page 29" href="http://viewer.zmags.com/publication/d5f5dd6e?page=29"> where you can see not only wha</a> <a title="Postal Technology International - December 2010 page 30" href="http://viewer.zmags.com/publication/d5f5dd6e?page=30"> 28 Logistics Software like this </a> <a title="Postal Technology International - December 2010 page 31" href="http://viewer.zmags.com/publication/d5f5dd6e?page=31"> Solutions to improve post, parcel and courier bus</a> <a title="Postal Technology International - December 2010 page 32" href="http://viewer.zmags.com/publication/d5f5dd6e?page=32"> 30 AWARD WINNERS ards Awards Driven by succes</a> <a title="Postal Technology International - December 2010 page 33" href="http://viewer.zmags.com/publication/d5f5dd6e?page=33"> TNT’s vision for the future is simple – the organ</a> <a title="Postal Technology International - December 2010 page 34" href="http://viewer.zmags.com/publication/d5f5dd6e?page=34"> 32 AWARD WINNERS Delivery Innovation of the </a> <a title="Postal Technology International - December 2010 page 35" href="http://viewer.zmags.com/publication/d5f5dd6e?page=35"> AwArd Winners 33 Supplier of the Year: Sieme</a> <a title="Postal Technology International - December 2010 page 36" href="http://viewer.zmags.com/publication/d5f5dd6e?page=36"> 34 HYBRID MAIL From evolution to revolution HYB</a> <a title="Postal Technology International - December 2010 page 37" href="http://viewer.zmags.com/publication/d5f5dd6e?page=37"> HYBRID MAIL 35 </a> <a title="Postal Technology International - December 2010 page 38" href="http://viewer.zmags.com/publication/d5f5dd6e?page=38"> 36 Hybrid Mail range transport</a> <a title="Postal Technology International - December 2010 page 39" href="http://viewer.zmags.com/publication/d5f5dd6e?page=39"> Headquarters +31 15 219 2090 info@pri</a> <a title="Postal Technology International - December 2010 page 40" href="http://viewer.zmags.com/publication/d5f5dd6e?page=40"> Yesterday. Today. Tomorrow. With over 150</a> <a title="Postal Technology International - December 2010 page 41" href="http://viewer.zmags.com/publication/d5f5dd6e?page=41"> Unfortunately the posts miss out on a lot of </a> <a title="Postal Technology International - December 2010 page 42" href="http://viewer.zmags.com/publication/d5f5dd6e?page=42"> 40 Hybrid Mail Security Most hybrid solutions al</a> <a title="Postal Technology International - December 2010 page 43" href="http://viewer.zmags.com/publication/d5f5dd6e?page=43"> New parcel- and letterbox concept. Looking for lo</a> <a title="Postal Technology International - December 2010 page 44" href="http://viewer.zmags.com/publication/d5f5dd6e?page=44"> 42 Retail </a> <a title="Postal Technology International - December 2010 page 45" href="http://viewer.zmags.com/publication/d5f5dd6e?page=45"> Retail 43 On every high street Post offices ca</a> <a title="Postal Technology International - December 2010 page 46" href="http://viewer.zmags.com/publication/d5f5dd6e?page=46"> 44 Retail “Post offices have the capability to</a> <a title="Postal Technology International - December 2010 page 47" href="http://viewer.zmags.com/publication/d5f5dd6e?page=47"> At the core of your business The Future... </a> <a title="Postal Technology International - December 2010 page 48" href="http://viewer.zmags.com/publication/d5f5dd6e?page=48"> yes! One serv ce i can stand for trust </a> <a title="Postal Technology International - December 2010 page 49" href="http://viewer.zmags.com/publication/d5f5dd6e?page=49"> “In ma self-service channel has ny countries the</a> <a title="Postal Technology International - December 2010 page 50" href="http://viewer.zmags.com/publication/d5f5dd6e?page=50"> 48 Retail dynamics are changing. Years a</a> <a title="Postal Technology International - December 2010 page 51" href="http://viewer.zmags.com/publication/d5f5dd6e?page=51"> Agency Branch Retail Banking Business </a> <a title="Postal Technology International - December 2010 page 52" href="http://viewer.zmags.com/publication/d5f5dd6e?page=52"> 50 Supplier IntervIew Yes we scan mobIle technol</a> <a title="Postal Technology International - December 2010 page 53" href="http://viewer.zmags.com/publication/d5f5dd6e?page=53"> sit down with customers to work out what is the b</a> <a title="Postal Technology International - December 2010 page 54" href="http://viewer.zmags.com/publication/d5f5dd6e?page=54"> </a> <a title="Postal Technology International - December 2010 page 55" href="http://viewer.zmags.com/publication/d5f5dd6e?page=55"> PRODUCTS AND SERVICES 53 Mail tray verificat</a> <a title="Postal Technology International - December 2010 page 56" href="http://viewer.zmags.com/publication/d5f5dd6e?page=56"> 54 PRODUCTS AND SERVICES Face up or Fail Wh</a> <a title="Postal Technology International - December 2010 page 57" href="http://viewer.zmags.com/publication/d5f5dd6e?page=57"> PRODUCTS AND SERVICES 55 EssEntial ElEmEnt W</a> <a title="Postal Technology International - December 2010 page 58" href="http://viewer.zmags.com/publication/d5f5dd6e?page=58"> 56 PRODUCTS AND SERVICES Hands-off Pre-Proc</a> <a title="Postal Technology International - December 2010 page 59" href="http://viewer.zmags.com/publication/d5f5dd6e?page=59"> PRODUCTS AND SERVICES 57 Certified Mail deli</a> <a title="Postal Technology International - December 2010 page 60" href="http://viewer.zmags.com/publication/d5f5dd6e?page=60"> 58 PRODUCTS AND SERVICES TRACK, MANAGE, NAV</a> <a title="Postal Technology International - December 2010 page 61" href="http://viewer.zmags.com/publication/d5f5dd6e?page=61"> PRODUCTS AND SERVICES 59 Vehicle and driver</a> <a title="Postal Technology International - December 2010 page 62" href="http://viewer.zmags.com/publication/d5f5dd6e?page=62"> 60 PRODUCTS AND SERVICES History lessons A </a> <a title="Postal Technology International - December 2010 page 63" href="http://viewer.zmags.com/publication/d5f5dd6e?page=63"> PRODUCTS AND SERVICES 61 mailboxes go the ex</a> <a title="Postal Technology International - December 2010 page 64" href="http://viewer.zmags.com/publication/d5f5dd6e?page=64"> 62 PRODUCTS AND SERVICES Go west A browser-</a> <a title="Postal Technology International - December 2010 page 65" href="http://viewer.zmags.com/publication/d5f5dd6e?page=65"> PRODUCTS AND SERVICES 63 Well balanced Two c</a> <a title="Postal Technology International - December 2010 page 66" href="http://viewer.zmags.com/publication/d5f5dd6e?page=66"> 64 PRODUCTS AND SERVICES Digital money make</a> <a title="Postal Technology International - December 2010 page 67" href="http://viewer.zmags.com/publication/d5f5dd6e?page=67"> PRODUCTS AND SERVICES 65 Revenue stream f</a> <a title="Postal Technology International - December 2010 page 68" href="http://viewer.zmags.com/publication/d5f5dd6e?page=68"> 66 PRODUCTS AND SERVICES Bonn chance Studyi</a> <a title="Postal Technology International - December 2010 page 69" href="http://viewer.zmags.com/publication/d5f5dd6e?page=69"> PRODUCTS AND SERVICES 67 Costs down, quality</a> <a title="Postal Technology International - December 2010 page 70" href="http://viewer.zmags.com/publication/d5f5dd6e?page=70"> 68 POST-IT NOTE Green and pleasant land WHAT COU</a> <a title="Postal Technology International - December 2010 page 71" href="http://viewer.zmags.com/publication/d5f5dd6e?page=71"> BRAINS IN MATERIAL HANDLING FLEXIBLE A</a> <a title="Postal Technology International - December 2010 page 72" href="http://viewer.zmags.com/publication/d5f5dd6e?page=72"> E10001-PA-Z3-V1-7600 How does any shipment get t</a>