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60<br />
PRODUCTS AND SERVICES<br />
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History lessons<br />
A business solution cycle as a response to postal turmoil<br />
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In about 140 AD the Greek<br />
philosopher Claudius Ptolemy<br />
formulated his famous model of the cosmos,<br />
according to which the sun, the moon, all<br />
the planet and the stars revolve around the<br />
Earth in circular orbits. This idea was based<br />
on common everyday experience: we all see<br />
the sun and moon rise and set and,<br />
common sense shows the earth as solid and<br />
stable, at rest instead of moving. Belief in<br />
the geocentric system survived until the<br />
sixteenth century when it was gradually<br />
replaced by the heliocentric system.<br />
This story is a classic example (mayb<a title="Postal Technology International - December 2010 page 1" href="http://viewer.zmags.com/publication/d5f5dd6e?page=1">Online at www.postaltechnologyinternational.comD</a> Online at www.postaltechnologyinternational.comD<a title="Postal Technology International - December 2010 page 2" href="http://viewer.zmags.com/publication/d5f5dd6e?page=2">'$Because your satisfaction is our satisfaction</a> '$Because your satisfaction is our satisfaction<a title="Postal Technology International - December 2010 page 3" href="http://viewer.zmags.com/publication/d5f5dd6e?page=3">34 Cover storyEvolution to revolutionHybrid ma</a> 34 Cover storyEvolution to revolutionHybrid ma<a title="Postal Technology International - December 2010 page 4" href="http://viewer.zmags.com/publication/d5f5dd6e?page=4">2FOREWORDEditorialEditor Andre</a> 2FOREWORDEditorialEditor Andre<a title="Postal Technology International - December 2010 page 5" href="http://viewer.zmags.com/publication/d5f5dd6e?page=5"></a> <a title="Postal Technology International - December 2010 page 6" href="http://viewer.zmags.com/publication/d5f5dd6e?page=6">4NEWS UPDATEServe and pr</a> 4NEWS UPDATEServe and pr<a title="Postal Technology International - December 2010 page 7" href="http://viewer.zmags.com/publication/d5f5dd6e?page=7">NEWS UPDATE 5TNT Express and FedEx</a> NEWS UPDATE 5TNT Express and FedEx<a title="Postal Technology International - December 2010 page 8" href="http://viewer.zmags.com/publication/d5f5dd6e?page=8"></a> <a title="Postal Technology International - December 2010 page 9" href="http://viewer.zmags.com/publication/d5f5dd6e?page=9">NEWS UPDATE 7End of an era for USPostal Serv</a> NEWS UPDATE 7End of an era for USPostal Serv<a title="Postal Technology International - December 2010 page 10" href="http://viewer.zmags.com/publication/d5f5dd6e?page=10">NeverstopcreatingSomewhere there’s a destina</a> NeverstopcreatingSomewhere there’s a destina<a title="Postal Technology International - December 2010 page 11" href="http://viewer.zmags.com/publication/d5f5dd6e?page=11">Global partnershipDeutsche Post DHL and the not-</a> Global partnershipDeutsche Post DHL and the not-<a title="Postal Technology International - December 2010 page 12" href="http://viewer.zmags.com/publication/d5f5dd6e?page=12">10CONSULTANCY CORNER The UPU’s 2004 Buch</a> 10CONSULTANCY CORNER The UPU’s 2004 Buch<a title="Postal Technology International - December 2010 page 13" href="http://viewer.zmags.com/publication/d5f5dd6e?page=13">Delivering the future of postal technology</a> Delivering the future of postal technology<a title="Postal Technology International - December 2010 page 14" href="http://viewer.zmags.com/publication/d5f5dd6e?page=14">12TraDE seCrets The post office network </a> 12TraDE seCrets The post office network <a title="Postal Technology International - December 2010 page 15" href="http://viewer.zmags.com/publication/d5f5dd6e?page=15">Delivering the future of postal technology</a> Delivering the future of postal technology<a title="Postal Technology International - December 2010 page 16" href="http://viewer.zmags.com/publication/d5f5dd6e?page=16">Delivering the future of postal technology“I </a> Delivering the future of postal technology“I <a title="Postal Technology International - December 2010 page 17" href="http://viewer.zmags.com/publication/d5f5dd6e?page=17">“I have come to POST-EXPO to keepin touch with t</a> “I have come to POST-EXPO to keepin touch with t<a title="Postal Technology International - December 2010 page 18" href="http://viewer.zmags.com/publication/d5f5dd6e?page=18">16Canada Focusthe bigcountrycanada Post has </a> 16Canada Focusthe bigcountrycanada Post has <a title="Postal Technology International - December 2010 page 19" href="http://viewer.zmags.com/publication/d5f5dd6e?page=19">CANADA FOCUS 17 The Canadianlo</a> CANADA FOCUS 17 The Canadianlo<a title="Postal Technology International - December 2010 page 20" href="http://viewer.zmags.com/publication/d5f5dd6e?page=20">redefine datacollection</a> redefine datacollection<a title="Postal Technology International - December 2010 page 21" href="http://viewer.zmags.com/publication/d5f5dd6e?page=21">fitting that when it was announced on 27 May Roy</a> fitting that when it was announced on 27 May Roy<a title="Postal Technology International - December 2010 page 22" href="http://viewer.zmags.com/publication/d5f5dd6e?page=22">20 Canada Focusloading bays. When fully</a> 20 Canada Focusloading bays. When fully<a title="Postal Technology International - December 2010 page 23" href="http://viewer.zmags.com/publication/d5f5dd6e?page=23">Online at www.postaltechnologyinternational.co </a> Online at www.postaltechnologyinternational.co <a title="Postal Technology International - December 2010 page 24" href="http://viewer.zmags.com/publication/d5f5dd6e?page=24">22LogisticsIllustration by MagictorchDecembe</a> 22LogisticsIllustration by MagictorchDecembe<a title="Postal Technology International - December 2010 page 25" href="http://viewer.zmags.com/publication/d5f5dd6e?page=25">LOGISTICS 23Keep on truckingROUTE PLANNIN</a> LOGISTICS 23Keep on truckingROUTE PLANNIN<a title="Postal Technology International - December 2010 page 26" href="http://viewer.zmags.com/publication/d5f5dd6e?page=26">24 Logistics Logistics is hardly at the g</a> 24 Logistics Logistics is hardly at the g<a title="Postal Technology International - December 2010 page 27" href="http://viewer.zmags.com/publication/d5f5dd6e?page=27">Conveniently packaged to help youdeliver more th</a> Conveniently packaged to help youdeliver more th<a title="Postal Technology International - December 2010 page 28" href="http://viewer.zmags.com/publication/d5f5dd6e?page=28"></a> <a title="Postal Technology International - December 2010 page 29" href="http://viewer.zmags.com/publication/d5f5dd6e?page=29"> where you can see not only wha</a> where you can see not only wha<a title="Postal Technology International - December 2010 page 30" href="http://viewer.zmags.com/publication/d5f5dd6e?page=30">28 Logistics Software like this</a> 28 Logistics Software like this<a title="Postal Technology International - December 2010 page 31" href="http://viewer.zmags.com/publication/d5f5dd6e?page=31">Solutions to improvepost, parcel andcourier bus</a> Solutions to improvepost, parcel andcourier bus<a title="Postal Technology International - December 2010 page 32" href="http://viewer.zmags.com/publication/d5f5dd6e?page=32">30AWARD WINNERSardsAwardsDriven bysucces</a> 30AWARD WINNERSardsAwardsDriven bysucces<a title="Postal Technology International - December 2010 page 33" href="http://viewer.zmags.com/publication/d5f5dd6e?page=33">TNT’s vision for the future is simple – theorgan</a> TNT’s vision for the future is simple – theorgan<a title="Postal Technology International - December 2010 page 34" href="http://viewer.zmags.com/publication/d5f5dd6e?page=34">32 AWARD WINNERSDelivery Innovation of the </a> 32 AWARD WINNERSDelivery Innovation of the <a title="Postal Technology International - December 2010 page 35" href="http://viewer.zmags.com/publication/d5f5dd6e?page=35">AwArd Winners 33Supplier of the Year: Sieme</a> AwArd Winners 33Supplier of the Year: Sieme<a title="Postal Technology International - December 2010 page 36" href="http://viewer.zmags.com/publication/d5f5dd6e?page=36">34HYBRID MAILFrom evolutionto revolutionHYB</a> 34HYBRID MAILFrom evolutionto revolutionHYB<a title="Postal Technology International - December 2010 page 37" href="http://viewer.zmags.com/publication/d5f5dd6e?page=37">HYBRID MAIL 35</a> HYBRID MAIL 35<a title="Postal Technology International - December 2010 page 38" href="http://viewer.zmags.com/publication/d5f5dd6e?page=38">36 Hybrid Mailrange transport</a> 36 Hybrid Mailrange transport<a title="Postal Technology International - December 2010 page 39" href="http://viewer.zmags.com/publication/d5f5dd6e?page=39"> Headquarters+31 15 219 2090info@pri</a> Headquarters+31 15 219 2090info@pri<a title="Postal Technology International - December 2010 page 40" href="http://viewer.zmags.com/publication/d5f5dd6e?page=40">Yesterday. Today. Tomorrow.With over 150</a> Yesterday. Today. Tomorrow.With over 150<a title="Postal Technology International - December 2010 page 41" href="http://viewer.zmags.com/publication/d5f5dd6e?page=41">Unfortunatelythe posts miss out on a lot of </a> Unfortunatelythe posts miss out on a lot of <a title="Postal Technology International - December 2010 page 42" href="http://viewer.zmags.com/publication/d5f5dd6e?page=42">40 Hybrid MailSecurity Most hybrid solutions al</a> 40 Hybrid MailSecurity Most hybrid solutions al<a title="Postal Technology International - December 2010 page 43" href="http://viewer.zmags.com/publication/d5f5dd6e?page=43">New parcel- and letterbox concept.Looking for lo</a> New parcel- and letterbox concept.Looking for lo<a title="Postal Technology International - December 2010 page 44" href="http://viewer.zmags.com/publication/d5f5dd6e?page=44">42Retail</a> 42Retail<a title="Postal Technology International - December 2010 page 45" href="http://viewer.zmags.com/publication/d5f5dd6e?page=45">Retail 43On everyhigh streetPost offices ca</a> Retail 43On everyhigh streetPost offices ca<a title="Postal Technology International - December 2010 page 46" href="http://viewer.zmags.com/publication/d5f5dd6e?page=46">44Retail“Post offices have thecapability to</a> 44Retail“Post offices have thecapability to<a title="Postal Technology International - December 2010 page 47" href="http://viewer.zmags.com/publication/d5f5dd6e?page=47">At the core of your businessThe Future...</a> At the core of your businessThe Future...<a title="Postal Technology International - December 2010 page 48" href="http://viewer.zmags.com/publication/d5f5dd6e?page=48">yes!One serv ceican stand for trust </a> yes!One serv ceican stand for trust <a title="Postal Technology International - December 2010 page 49" href="http://viewer.zmags.com/publication/d5f5dd6e?page=49">“In maself-service channel hasny countries the</a> “In maself-service channel hasny countries the<a title="Postal Technology International - December 2010 page 50" href="http://viewer.zmags.com/publication/d5f5dd6e?page=50">48 Retaildynamics are changing. Years a</a> 48 Retaildynamics are changing. Years a<a title="Postal Technology International - December 2010 page 51" href="http://viewer.zmags.com/publication/d5f5dd6e?page=51">AgencyBranchRetailBankingBusiness </a> AgencyBranchRetailBankingBusiness <a title="Postal Technology International - December 2010 page 52" href="http://viewer.zmags.com/publication/d5f5dd6e?page=52">50Supplier IntervIewYes we scanmobIle technol</a> 50Supplier IntervIewYes we scanmobIle technol<a title="Postal Technology International - December 2010 page 53" href="http://viewer.zmags.com/publication/d5f5dd6e?page=53">sit down with customers to work out what isthe b</a> sit down with customers to work out what isthe b<a title="Postal Technology International - December 2010 page 54" href="http://viewer.zmags.com/publication/d5f5dd6e?page=54"></a> <a title="Postal Technology International - December 2010 page 55" href="http://viewer.zmags.com/publication/d5f5dd6e?page=55">PRODUCTS AND SERVICES53Mail tray verificat</a> PRODUCTS AND SERVICES53Mail tray verificat<a title="Postal Technology International - December 2010 page 56" href="http://viewer.zmags.com/publication/d5f5dd6e?page=56">54PRODUCTS AND SERVICESFace up or FailWh</a> 54PRODUCTS AND SERVICESFace up or FailWh<a title="Postal Technology International - December 2010 page 57" href="http://viewer.zmags.com/publication/d5f5dd6e?page=57">PRODUCTS AND SERVICES55EssEntial ElEmEntW</a> PRODUCTS AND SERVICES55EssEntial ElEmEntW<a title="Postal Technology International - December 2010 page 58" href="http://viewer.zmags.com/publication/d5f5dd6e?page=58">56PRODUCTS AND SERVICESHands-off Pre-Proc</a> 56PRODUCTS AND SERVICESHands-off Pre-Proc<a title="Postal Technology International - December 2010 page 59" href="http://viewer.zmags.com/publication/d5f5dd6e?page=59">PRODUCTS AND SERVICES57Certified Mail deli</a> PRODUCTS AND SERVICES57Certified Mail deli<a title="Postal Technology International - December 2010 page 60" href="http://viewer.zmags.com/publication/d5f5dd6e?page=60">58PRODUCTS AND SERVICESTRACK, MANAGE, NAV</a> 58PRODUCTS AND SERVICESTRACK, MANAGE, NAV<a title="Postal Technology International - December 2010 page 61" href="http://viewer.zmags.com/publication/d5f5dd6e?page=61">PRODUCTS AND SERVICES 59Vehicle and driver</a> PRODUCTS AND SERVICES 59Vehicle and driver<a title="Postal Technology International - December 2010 page 62" href="http://viewer.zmags.com/publication/d5f5dd6e?page=62">60PRODUCTS AND SERVICESHistory lessonsA </a> 60PRODUCTS AND SERVICESHistory lessonsA <a title="Postal Technology International - December 2010 page 63" href="http://viewer.zmags.com/publication/d5f5dd6e?page=63">PRODUCTS AND SERVICES61mailboxes go the ex</a> PRODUCTS AND SERVICES61mailboxes go the ex<a title="Postal Technology International - December 2010 page 64" href="http://viewer.zmags.com/publication/d5f5dd6e?page=64">62PRODUCTS AND SERVICESGo westA browser-</a> 62PRODUCTS AND SERVICESGo westA browser-<a title="Postal Technology International - December 2010 page 65" href="http://viewer.zmags.com/publication/d5f5dd6e?page=65">PRODUCTS AND SERVICES63Well balancedTwo c</a> PRODUCTS AND SERVICES63Well balancedTwo c<a title="Postal Technology International - December 2010 page 66" href="http://viewer.zmags.com/publication/d5f5dd6e?page=66">64PRODUCTS AND SERVICESDigital money make</a> 64PRODUCTS AND SERVICESDigital money make<a title="Postal Technology International - December 2010 page 67" href="http://viewer.zmags.com/publication/d5f5dd6e?page=67">PRODUCTS AND SERVICES 65Revenue stream f</a> PRODUCTS AND SERVICES 65Revenue stream f<a title="Postal Technology International - December 2010 page 68" href="http://viewer.zmags.com/publication/d5f5dd6e?page=68">66PRODUCTS AND SERVICESBonn chanceStudyi</a> 66PRODUCTS AND SERVICESBonn chanceStudyi<a title="Postal Technology International - December 2010 page 69" href="http://viewer.zmags.com/publication/d5f5dd6e?page=69">PRODUCTS AND SERVICES67Costs down, quality</a> PRODUCTS AND SERVICES67Costs down, quality<a title="Postal Technology International - December 2010 page 70" href="http://viewer.zmags.com/publication/d5f5dd6e?page=70">68POST-IT NOTEGreen andpleasant landWHAT COU</a> 68POST-IT NOTEGreen andpleasant landWHAT COU<a title="Postal Technology International - December 2010 page 71" href="http://viewer.zmags.com/publication/d5f5dd6e?page=71"> BRAINS INMATERIAL HANDLINGFLEXIBLE A</a> BRAINS INMATERIAL HANDLINGFLEXIBLE A<a title="Postal Technology International - December 2010 page 72" href="http://viewer.zmags.com/publication/d5f5dd6e?page=72">E10001-PA-Z3-V1-7600How does any shipment get t</a> E10001-PA-Z3-V1-7600How does any shipment get t