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MOTORTRADER<br />
WWW.MOTORTRADER.COM THE VOICE OF THE CAR RETAILING SECTOR JUNE 2009<br />
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Robert<br />
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10 Questions for…<br />
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Sue<br />
Robinson 59<br />
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BEHIND THE HEADLINES 08<br />
on growing Meet the new bosses<br />
<a title="MT JUNE 09 page 1" href="http://viewer.zmags.com/publication/d861b179?page=1">MOTORTRADERWWW.MOTORTRADER.COM </a> MOTORTRADERWWW.MOTORTRADER.COM <a title="MT JUNE 09 page 2" href="http://viewer.zmags.com/publication/d861b179?page=2"> MILLIONSCRAPPAGESCHEMELEADS </a> MILLIONSCRAPPAGESCHEMELEADS <a title="MT JUNE 09 page 3" href="http://viewer.zmags.com/publication/d861b179?page=3">THIS MONTH 0316DEALER INTELLIGENCEBatteries</a> THIS MONTH 0316DEALER INTELLIGENCEBatteries<a title="MT JUNE 09 page 4" href="http://viewer.zmags.com/publication/d861b179?page=4">www.barriersdirect.co.ukTe ms & cond onsapp</a> www.barriersdirect.co.ukTe ms & cond onsapp<a title="MT JUNE 09 page 5" href="http://viewer.zmags.com/publication/d861b179?page=5">Is r c sworking? </a> Is r c sworking? <a title="MT JUNE 09 page 6" href="http://viewer.zmags.com/publication/d861b179?page=6">06 BEHIND THE HEADLINES: May car sales Smal</a> 06 BEHIND THE HEADLINES: May car sales Smal<a title="MT JUNE 09 page 7" href="http://viewer.zmags.com/publication/d861b179?page=7">helped by boosted sales of theAlto and Splash. </a> helped by boosted sales of theAlto and Splash. <a title="MT JUNE 09 page 8" href="http://viewer.zmags.com/publication/d861b179?page=8">08 BEHIND THE HEADLINES: New Kia & Citroen UK MD</a> 08 BEHIND THE HEADLINES: New Kia & Citroen UK MD<a title="MT JUNE 09 page 9" href="http://viewer.zmags.com/publication/d861b179?page=9"> The right stock delivered right on tim</a> The right stock delivered right on tim<a title="MT JUNE 09 page 10" href="http://viewer.zmags.com/publication/d861b179?page=10">10 BEHIND THE HEADLINES: IM GroupToughingit ou</a> 10 BEHIND THE HEADLINES: IM GroupToughingit ou<a title="MT JUNE 09 page 11" href="http://viewer.zmags.com/publication/d861b179?page=11">BEHIND THE HEADLINES: IM Group 11quickly as</a> BEHIND THE HEADLINES: IM Group 11quickly as<a title="MT JUNE 09 page 12" href="http://viewer.zmags.com/publication/d861b179?page=12">12 BEHIND THE HEADLINES: SsangYong in the UK</a> 12 BEHIND THE HEADLINES: SsangYong in the UK<a title="MT JUNE 09 page 13" href="http://viewer.zmags.com/publication/d861b179?page=13">BEHIND THE HEADLINES: SsangYong in the UK 13</a> BEHIND THE HEADLINES: SsangYong in the UK 13<a title="MT JUNE 09 page 14" href="http://viewer.zmags.com/publication/d861b179?page=14">14 LAUNCH REPORT: Mazda3The power ofSec</a> 14 LAUNCH REPORT: Mazda3The power ofSec<a title="MT JUNE 09 page 15" href="http://viewer.zmags.com/publication/d861b179?page=15">BECAUSE THE HARDEST THINGTO PUT RIGHTIS A DISSA</a> BECAUSE THE HARDEST THINGTO PUT RIGHTIS A DISSA<a title="MT JUNE 09 page 16" href="http://viewer.zmags.com/publication/d861b179?page=16">16 THE MOTORTRADER INTERVIEW: Robert Forrester</a> 16 THE MOTORTRADER INTERVIEW: Robert Forrester<a title="MT JUNE 09 page 17" href="http://viewer.zmags.com/publication/d861b179?page=17">THE MOTORTRADER INTERVIEW: Robert Forrester 17</a> THE MOTORTRADER INTERVIEW: Robert Forrester 17<a title="MT JUNE 09 page 18" href="http://viewer.zmags.com/publication/d861b179?page=18">18 THE MOTORTRADER INTERVIEW: Robert Forrester</a> 18 THE MOTORTRADER INTERVIEW: Robert Forrester<a title="MT JUNE 09 page 19" href="http://viewer.zmags.com/publication/d861b179?page=19">THE MOTORTRADER INTERVIEW: Robert Forrester 19</a> THE MOTORTRADER INTERVIEW: Robert Forrester 19<a title="MT JUNE 09 page 20" href="http://viewer.zmags.com/publication/d861b179?page=20">20 SURVIVING THE DOWNTURN: Workshop efficiencies </a> 20 SURVIVING THE DOWNTURN: Workshop efficiencies <a title="MT JUNE 09 page 21" href="http://viewer.zmags.com/publication/d861b179?page=21">Motor Trade BusinessManagement AwardSponsored b</a> Motor Trade BusinessManagement AwardSponsored b<a title="MT JUNE 09 page 22" href="http://viewer.zmags.com/publication/d861b179?page=22">Driving you… every day, every week and nowTh</a> Driving you… every day, every week and nowTh<a title="MT JUNE 09 page 23" href="http://viewer.zmags.com/publication/d861b179?page=23">r business...every month MOTORT</a> r business...every month MOTORT<a title="MT JUNE 09 page 24" href="http://viewer.zmags.com/publication/d861b179?page=24">24 CAR SUPERMARKET INSIGHT: Motorpoint </a> 24 CAR SUPERMARKET INSIGHT: Motorpoint <a title="MT JUNE 09 page 25" href="http://viewer.zmags.com/publication/d861b179?page=25">Extra!Extra!Read all about it...Online!</a> Extra!Extra!Read all about it...Online!<a title="MT JUNE 09 page 26" href="http://viewer.zmags.com/publication/d861b179?page=26">26 AFTERMARKET INSIGHT: All Electric GaragesEle</a> 26 AFTERMARKET INSIGHT: All Electric GaragesEle<a title="MT JUNE 09 page 27" href="http://viewer.zmags.com/publication/d861b179?page=27">CLEAR MESSAGE: Competitive pricing is name of the</a> CLEAR MESSAGE: Competitive pricing is name of the<a title="MT JUNE 09 page 28" href="http://viewer.zmags.com/publication/d861b179?page=28">28 PICK OF THE MONTHMOTORTRADER.comPick of th</a> 28 PICK OF THE MONTHMOTORTRADER.comPick of th<a title="MT JUNE 09 page 29" href="http://viewer.zmags.com/publication/d861b179?page=29">LDV calls in administratorsafter Weststar buyout</a> LDV calls in administratorsafter Weststar buyout<a title="MT JUNE 09 page 30" href="http://viewer.zmags.com/publication/d861b179?page=30">30 HUTTON REPORTSFiat in Chrysler's dri</a> 30 HUTTON REPORTSFiat in Chrysler's dri<a title="MT JUNE 09 page 31" href="http://viewer.zmags.com/publication/d861b179?page=31">Are you lookingto recruit?Attracting the right</a> Are you lookingto recruit?Attracting the right<a title="MT JUNE 09 page 32" href="http://viewer.zmags.com/publication/d861b179?page=32">32 AFTERMARKET FOCUS: Batteries and plugsPla</a> 32 AFTERMARKET FOCUS: Batteries and plugsPla<a title="MT JUNE 09 page 33" href="http://viewer.zmags.com/publication/d861b179?page=33">AFTERMARKET FOCUS: Batteries and plugs 33VA</a> AFTERMARKET FOCUS: Batteries and plugs 33VA<a title="MT JUNE 09 page 34" href="http://viewer.zmags.com/publication/d861b179?page=34">INDUSMOTORTRADERNDUSTRY AWARDS 2009IOff</a> INDUSMOTORTRADERNDUSTRY AWARDS 2009IOff<a title="MT JUNE 09 page 35" href="http://viewer.zmags.com/publication/d861b179?page=35">ACCIDENT MANAGEMENT: Bodyshop trends 35AT </a> ACCIDENT MANAGEMENT: Bodyshop trends 35AT <a title="MT JUNE 09 page 36" href="http://viewer.zmags.com/publication/d861b179?page=36">36 ACCIDENT MANAGEMENT: Bodyshop trendsUNDE</a> 36 ACCIDENT MANAGEMENT: Bodyshop trendsUNDE<a title="MT JUNE 09 page 37" href="http://viewer.zmags.com/publication/d861b179?page=37">ACCIDENT MANAGEMENT: Bodyshop trends 37Decli</a> ACCIDENT MANAGEMENT: Bodyshop trends 37Decli<a title="MT JUNE 09 page 38" href="http://viewer.zmags.com/publication/d861b179?page=38">LUMLEY AUTO HAS GONE GLOBAL</a> LUMLEY AUTO HAS GONE GLOBAL<a title="MT JUNE 09 page 39" href="http://viewer.zmags.com/publication/d861b179?page=39">SPECIALREPORT Used carsDoing everso wellThe </a> SPECIALREPORT Used carsDoing everso wellThe <a title="MT JUNE 09 page 40" href="http://viewer.zmags.com/publication/d861b179?page=40">40SPECIALREPORT Used carsA question of va</a> 40SPECIALREPORT Used carsA question of va<a title="MT JUNE 09 page 41" href="http://viewer.zmags.com/publication/d861b179?page=41">SPECIALREPORT Used cars41</a> SPECIALREPORT Used cars41<a title="MT JUNE 09 page 42" href="http://viewer.zmags.com/publication/d861b179?page=42">TRADING STANDARDS:HAVE YOU LEFT ANYTHINGTO CHA</a> TRADING STANDARDS:HAVE YOU LEFT ANYTHINGTO CHA<a title="MT JUNE 09 page 43" href="http://viewer.zmags.com/publication/d861b179?page=43">SPECIALREPORT Used carsStaying aheadAverag</a> SPECIALREPORT Used carsStaying aheadAverag<a title="MT JUNE 09 page 44" href="http://viewer.zmags.com/publication/d861b179?page=44">WE’LL KEEPDOINGWHAT WE DOBEST N</a> WE’LL KEEPDOINGWHAT WE DOBEST N<a title="MT JUNE 09 page 45" href="http://viewer.zmags.com/publication/d861b179?page=45">SPECIALREPORT Used cars45Time for a commercia</a> SPECIALREPORT Used cars45Time for a commercia<a title="MT JUNE 09 page 46" href="http://viewer.zmags.com/publication/d861b179?page=46">46 DEALER INSIGHT: Fiat MaryleboneA brand ne</a> 46 DEALER INSIGHT: Fiat MaryleboneA brand ne<a title="MT JUNE 09 page 47" href="http://viewer.zmags.com/publication/d861b179?page=47">Sponsored by </a> Sponsored by <a title="MT JUNE 09 page 48" href="http://viewer.zmags.com/publication/d861b179?page=48">48 PROPERTY: Green dealerships Goin</a> 48 PROPERTY: Green dealerships Goin<a title="MT JUNE 09 page 49" href="http://viewer.zmags.com/publication/d861b179?page=49">PROPERTY: Green dealerships 49rather than a </a> PROPERTY: Green dealerships 49rather than a <a title="MT JUNE 09 page 50" href="http://viewer.zmags.com/publication/d861b179?page=50">50 MOTORTRADER Property DirectoryCaxtonsCon</a> 50 MOTORTRADER Property DirectoryCaxtonsCon<a title="MT JUNE 09 page 51" href="http://viewer.zmags.com/publication/d861b179?page=51">MOTORTRADER Property Directory 51Lambert Smit</a> MOTORTRADER Property Directory 51Lambert Smit<a title="MT JUNE 09 page 52" href="http://viewer.zmags.com/publication/d861b179?page=52">52 MT AWARDS: Bodyshop of the Year </a> 52 MT AWARDS: Bodyshop of the Year <a title="MT JUNE 09 page 53" href="http://viewer.zmags.com/publication/d861b179?page=53">Sponsored by </a> Sponsored by <a title="MT JUNE 09 page 54" href="http://viewer.zmags.com/publication/d861b179?page=54">54 RECRUITMENT CONTACT </a> 54 RECRUITMENT CONTACT <a title="MT JUNE 09 page 55" href="http://viewer.zmags.com/publication/d861b179?page=55">RECRUITMENT 55South Nottingham College is </a> RECRUITMENT 55South Nottingham College is <a title="MT JUNE 09 page 56" href="http://viewer.zmags.com/publication/d861b179?page=56">56 RECRUITMENT CONTACT </a> 56 RECRUITMENT CONTACT <a title="MT JUNE 09 page 57" href="http://viewer.zmags.com/publication/d861b179?page=57">PROPERTY 57 SPECIALIST PROPERTY ADVISOR</a> PROPERTY 57 SPECIALIST PROPERTY ADVISOR<a title="MT JUNE 09 page 58" href="http://viewer.zmags.com/publication/d861b179?page=58">58 CLASSIFIED CONTA</a> 58 CLASSIFIED CONTA<a title="MT JUNE 09 page 59" href="http://viewer.zmags.com/publication/d861b179?page=59">LAST WORD 5910 Questions for…Sue Robin</a> LAST WORD 5910 Questions for…Sue Robin<a title="MT JUNE 09 page 60" href="http://viewer.zmags.com/publication/d861b179?page=60">MOTORTRADERINDUSTRY AWARDS 2009Wednesday 8th J</a> MOTORTRADERINDUSTRY AWARDS 2009Wednesday 8th J