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Best regards
Zmags
Sue Ansel’s Key Executive Insights y Five Trends Affecting Multifamily Housing y PMEXPO
Accredited Seminars y Career Day at SOME y Green Roof Rebates y What Makes a Lobby Pop
February 2013 BULLETIN 1
www.bestapartmentsindc.org
Upcoming PMA Events
February 2013
Tuesday, February 12
PMEXPO Exhibitor Training
Prince George’s Sports & Learning
Complex
Landover, MD
No charge for PMA members and
PMEXPO exhibitors
Thursday, February 21
General Membership Meeting
Bethesda Marriott
Bethesda, MD
$95 per member
$125 per nonmember
Friday, February 22
Do You Want to Supersize That?
What Stellar Customer Service
Truly Looks Like and How You
Can Deliver it
Rollins Congressional Club
Rockvi
Sue Ansel’s Key Executive Insights y Five Trends
www.bestapartmentsindc.org Upcoming PMA Events F
www.pma-dc.org February 2013 PMA’s missio
February 2013 Wednesday, February 6, 2013 1:00pm-
President’s Message Green Means
BULLETIN 6
It’s one thing to be a leader. It’s quite another
Practical Education What Stellar Customer Service
Five Trends Affecting Multifamily Housing
Five Trends Affecting Multifamily Housing continu
BULLETIN Enters the Digital Age
BULLETIN Enters the Digital Age continued from pa
Joe Schechtel, senior vice president of Commercia
PMA Fair Housing Seminar
PMA News PM
PMEXPO 2013 Property Management’s Easy Button
PMEXPO continued from page 16 or the demonstrati
PMEXPO Seminars PMEXPO is offering a series of ac
PMEXPO Seminars continued from page 18 Consumers
PMEXPO 2013 Exhibitors and Booth Numbers* 1-800-
PACE Awards Spotlight: The Greens at Liberty Road
PACE Awards 2013 Recogni
Five-Star Sponsor Spotlight Coinmach is a leadin
PACE Awards continued from page 23 The PACE Awar
BULLETIN 26
PMA Get Involved Meeting Rick Lo
BULLETIN 28
Get Involved Meeting Peter Polla
January Meeting Sarah Lynn and
January Meeting Julie Coyle (Mi
Committee Corner Here is a short recap of committ
Committee Corner continued from page 32 Associat
In this BULLETIN, we talk with Sue Ansel, preside
Sue Ansel’s Key Executive Insights continued from
Sue Ansel’s Key Executive Insights continued from
Tom’s B
Spring Break PMA’s Annual Outing Returns to Woodm
Community Service Committee Career Day a
Leadership Profile Brian Alford, PMA Director
How do you keep track of • what’s bei
Operations Corner Green Roof Rebates Make Dreams
Operations Corner continued from page 42 The pro
Marketing Making Pay-Per-Click Inroads In Online
Making Pay-Per-Click Inroads In Online Advertisin
Wage and Benefit Survey Begins The PMA-AOBA Wage
Personal Development A Different Take
Associate Membership Digest Getting the Most From
Associate Membership Digest
PMA Five-Star Sponsors
PMA Professional Services Directory
BULLETIN 52