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<br /> Cover<br /> Story<br /> 3<br /> features<br /> 3 Family Financial Matters Meeting<br /> It's never too early to get your family financials<br /> in order.<br /> by Renée Bellefeuille<br /> 9 Guiding Clients from Clutter to Clarity<br /> Do you know the key to success is understanding<br /> client psychology?<br /> by Marin Rose<br /> 9<br /> Inside this is<br /> columns<br /> 5 President’s Message<br /> What a Year It's Been!<br /> by Mary Dykstra-Novess<br /> 7 Marketing<br /> Marketing Your Business During the<br /> Holiday Season<br /> by Kim Oser<br /> 11 BCPO®<br /> Preparing for BCPO  Certification<br /> by Helene Segura<br /> 13 Golden Circle<br /> Three Mistakes New Organizers Make<br /> and How to Avoid Them<br /> by Jenny Morin<br /> 15 Awards<br /> NAPO Awards Luncheon: Shining the<br /> <a title="NAPO News NovDec 2014 page 1" href="http://viewer.zmags.com/publication/e8c49079?page=1"> Cover Story 3 features 3 Family Financial Matt</a> <a title="NAPO News NovDec 2014 page 2" href="http://viewer.zmags.com/publication/e8c49079?page=2"> Avoiding C ommon Mistakes... sue N o v e m b e r</a> <a title="NAPO News NovDec 2014 page 3" href="http://viewer.zmags.com/publication/e8c49079?page=3"> November/December 2014 • Vol. 29 No. 6 Family f</a> <a title="NAPO News NovDec 2014 page 4" href="http://viewer.zmags.com/publication/e8c49079?page=4"> s meeting </a> <a title="NAPO News NovDec 2014 page 5" href="http://viewer.zmags.com/publication/e8c49079?page=5"> President’s Message </a> <a title="NAPO News NovDec 2014 page 6" href="http://viewer.zmags.com/publication/e8c49079?page=6"> Congratulations, New Professional Members! C </a> <a title="NAPO News NovDec 2014 page 7" href="http://viewer.zmags.com/publication/e8c49079?page=7"> Marketing Kim Oser, CPO /</a> <a title="NAPO News NovDec 2014 page 8" href="http://viewer.zmags.com/publication/e8c49079?page=8"> ter, LinkedIn, and Facebook). I also publish it o</a> <a title="NAPO News NovDec 2014 page 9" href="http://viewer.zmags.com/publication/e8c49079?page=9"> Guiding clients from clutter to clarity Understan</a> <a title="NAPO News NovDec 2014 page 10" href="http://viewer.zmags.com/publication/e8c49079?page=10"> Look, Listen For an interesting read, though</a> <a title="NAPO News NovDec 2014 page 11" href="http://viewer.zmags.com/publication/e8c49079?page=11"> BC PO </a> <a title="NAPO News NovDec 2014 page 12" href="http://viewer.zmags.com/publication/e8c49079?page=12"> you’re not reaching this level yet, you now have </a> <a title="NAPO News NovDec 2014 page 13" href="http://viewer.zmags.com/publication/e8c49079?page=13"> Golden Circle Jenny</a> <a title="NAPO News NovDec 2014 page 14" href="http://viewer.zmags.com/publication/e8c49079?page=14"> Mistake # 2: Agreeing To Do Work That Isn’t Reall</a> <a title="NAPO News NovDec 2014 page 15" href="http://viewer.zmags.com/publication/e8c49079?page=15"> A wards Holly Uverity, CPO , Awards and Recogni</a> <a title="NAPO News NovDec 2014 page 16" href="http://viewer.zmags.com/publication/e8c49079?page=16"> conference you’ll hear more about these awards bu</a> <a title="NAPO News NovDec 2014 page 17" href="http://viewer.zmags.com/publication/e8c49079?page=17"> Out of the Box Cathy Van Volkenburg, NAPO Ohio</a> <a title="NAPO News NovDec 2014 page 18" href="http://viewer.zmags.com/publication/e8c49079?page=18"> The Universal Design Living Laboratory. archite</a> <a title="NAPO News NovDec 2014 page 19" href="http://viewer.zmags.com/publication/e8c49079?page=19"> C onference Lisa Montanaro, CPO , NAPO Nationa</a> <a title="NAPO News NovDec 2014 page 20" href="http://viewer.zmags.com/publication/e8c49079?page=20"> he 2015 NAPO Conference! From industry legends</a> <a title="NAPO News NovDec 2014 page 21" href="http://viewer.zmags.com/publication/e8c49079?page=21"> April !! 1 ae t 5-18, D e 2015 ht ev a </a> <a title="NAPO News NovDec 2014 page 22" href="http://viewer.zmags.com/publication/e8c49079?page=22"> Family financial matters meeting continued from pa</a> <a title="NAPO News NovDec 2014 page 23" href="http://viewer.zmags.com/publication/e8c49079?page=23"> Education Patricia Ribera, CPO /GC, Education </a> <a title="NAPO News NovDec 2014 page 24" href="http://viewer.zmags.com/publication/e8c49079?page=24"> Yup, just like your TV ‘OnDemand’ button, I can </a> <a title="NAPO News NovDec 2014 page 25" href="http://viewer.zmags.com/publication/e8c49079?page=25"> Barry Izsak | Glorya Schklair CONFERENCE SCHOLAR</a> <a title="NAPO News NovDec 2014 page 26" href="http://viewer.zmags.com/publication/e8c49079?page=26"> BOARD OF DIRECTORS Mary Dykstra-Novess,</a>