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<br /> INTERNATIONAL Dominican Republic n AWARDS I Love My Librarian n OUTSOURCING Outsmarting<br /> JANUARY/FEBRUARY 2011<br /> THE MAGAZINE OF THE AMERICAN LIBRARY ASSOCIATION<br /> PLUS:<br /> n Midwinter Program<br /> Preview & Restaurant<br /> Guide<br /> n Managing the Small<br /> Public Library<br /> n Outreach Minnesota-style<br /> n How to Be a Successful<br /> Info Pro<br /> B<br /> OOKS<br /> WE STILL<br /> LOVE<br /> THEM<br /> !<br /> And<br /> so do<br /> our users<br /> YEAR IN<br /> 2010<br /> REVIEW<br /> Introducing Encore Synergy<br /> Simple Search for Complex Research!<br /> At last, one search box for live articles and books that gets serious researchers<br /> unstuck and into the flow of search. Peer reviewed and full text, simply.<br /> Introducing Encore Synergy.<br /> Encore Synergy<br /> Features include:<br /> · Articles and local collections from a single search box<br /> · Facets f<a title="American Libraries - January-February 2011 page 1" href="http://viewer.zmags.com/publication/e8e0bcae?page=1"> INTERNATIONAL Dominican Republic n AWARDS I Love </a> <a title="American Libraries - January-February 2011 page 2" href="http://viewer.zmags.com/publication/e8e0bcae?page=2"> Introducing Encore Synergy Simple Search for Comp</a> <a title="American Libraries - January-February 2011 page 3" href="http://viewer.zmags.com/publication/e8e0bcae?page=3"> CONTENTS AMERICAN LIBRARIES | January/Febru</a> <a title="American Libraries - January-February 2011 page 4" href="http://viewer.zmags.com/publication/e8e0bcae?page=4"> CONTENTS AMERICAN LIBRARIES | JANUARY/FEBRU</a> <a title="American Libraries - January-February 2011 page 5" href="http://viewer.zmags.com/publication/e8e0bcae?page=5"> </a> <a title="American Libraries - January-February 2011 page 6" href="http://viewer.zmags.com/publication/e8e0bcae?page=6"> FROM THE EDITOR | Masthead An Exit Interview by</a> <a title="American Libraries - January-February 2011 page 7" href="http://viewer.zmags.com/publication/e8e0bcae?page=7"> magazine.org NEWS | FEATURES | COLUMN</a> <a title="American Libraries - January-February 2011 page 8" href="http://viewer.zmags.com/publication/e8e0bcae?page=8"> ALA | President's Message The Privatization De</a> <a title="American Libraries - January-February 2011 page 9" href="http://viewer.zmags.com/publication/e8e0bcae?page=9"> Libraries Choose the ScanPro® 2000 for Ease o</a> <a title="American Libraries - January-February 2011 page 10" href="http://viewer.zmags.com/publication/e8e0bcae?page=10"> ALA | Executive Director's Message A Remarkabl</a> <a title="American Libraries - January-February 2011 page 11" href="http://viewer.zmags.com/publication/e8e0bcae?page=11"> EXPAND YOUR CAREER OPPORTUNITIES ALA Members rece</a> <a title="American Libraries - January-February 2011 page 12" href="http://viewer.zmags.com/publication/e8e0bcae?page=12"> OPINION | Reader Forum Comment Enabled young a</a> <a title="American Libraries - January-February 2011 page 13" href="http://viewer.zmags.com/publication/e8e0bcae?page=13"> volunteers have done since the dedication. </a> <a title="American Libraries - January-February 2011 page 14" href="http://viewer.zmags.com/publication/e8e0bcae?page=14"> UPDATE | ALA Idaho Commission Launches “Online</a> <a title="American Libraries - January-February 2011 page 15" href="http://viewer.zmags.com/publication/e8e0bcae?page=15"> STEP HIGH FOR READINGcompleting a campaign pledge</a> <a title="American Libraries - January-February 2011 page 16" href="http://viewer.zmags.com/publication/e8e0bcae?page=16"> UPDATE | ALA Michigan L4L coordinator, and Me</a> <a title="American Libraries - January-February 2011 page 17" href="http://viewer.zmags.com/publication/e8e0bcae?page=17"> LIBRARIES ARE MORE THAN BOOKS! Recorded Boo</a> <a title="American Libraries - January-February 2011 page 18" href="http://viewer.zmags.com/publication/e8e0bcae?page=18"> TRENDS | Perspectives THE YEAR 1 SUPPLY AND DEMAN</a> <a title="American Libraries - January-February 2011 page 19" href="http://viewer.zmags.com/publication/e8e0bcae?page=19"> IN REVIEW </a> <a title="American Libraries - January-February 2011 page 20" href="http://viewer.zmags.com/publication/e8e0bcae?page=20"> TRENDS | Perspectives Get Ahead of Outsourcing</a> <a title="American Libraries - January-February 2011 page 21" href="http://viewer.zmags.com/publication/e8e0bcae?page=21"> between you and your customer is reduced; as a re</a> <a title="American Libraries - January-February 2011 page 22" href="http://viewer.zmags.com/publication/e8e0bcae?page=22"> TRENDS | Perspectives ULC Report: Libraries Ar</a> <a title="American Libraries - January-February 2011 page 23" href="http://viewer.zmags.com/publication/e8e0bcae?page=23"> U. S. Poet Laureate W. S. Merwin Talks with Libra</a> <a title="American Libraries - January-February 2011 page 24" href="http://viewer.zmags.com/publication/e8e0bcae?page=24"> TRENDS | Perspectives Californians Model How t</a> <a title="American Libraries - January-February 2011 page 25" href="http://viewer.zmags.com/publication/e8e0bcae?page=25"> GLOBAL REACH 1 25 4 3 6 7 PANAMA</a> <a title="American Libraries - January-February 2011 page 26" href="http://viewer.zmags.com/publication/e8e0bcae?page=26"> TRENDS | Perspectives I Love My Librarian Award</a> <a title="American Libraries - January-February 2011 page 27" href="http://viewer.zmags.com/publication/e8e0bcae?page=27"> Angeles Public Library's Lawndale branch, was rec</a> <a title="American Libraries - January-February 2011 page 28" href="http://viewer.zmags.com/publication/e8e0bcae?page=28"> TRENDS | Perspectives Federal Ban of WikiLeaks</a> <a title="American Libraries - January-February 2011 page 29" href="http://viewer.zmags.com/publication/e8e0bcae?page=29"> CHILDREN'S LAUREATES SPEAK Katherine Paterson, U.</a> <a title="American Libraries - January-February 2011 page 30" href="http://viewer.zmags.com/publication/e8e0bcae?page=30"> TRENDS | Interview NEWSMAKERS: LEONEL FERNÁNDEZ </a> <a title="American Libraries - January-February 2011 page 31" href="http://viewer.zmags.com/publication/e8e0bcae?page=31"> Mango makes your library soMething to talk about!</a> <a title="American Libraries - January-February 2011 page 32" href="http://viewer.zmags.com/publication/e8e0bcae?page=32"> OPINION | Public Perception How the World Sees</a> <a title="American Libraries - January-February 2011 page 33" href="http://viewer.zmags.com/publication/e8e0bcae?page=33"> On My Mind | OPINION Why Must a Card Be a Card</a> <a title="American Libraries - January-February 2011 page 34" href="http://viewer.zmags.com/publication/e8e0bcae?page=34"> TECHNOLOGY | Dispatches from the Field Web-Sca</a> <a title="American Libraries - January-February 2011 page 35" href="http://viewer.zmags.com/publication/e8e0bcae?page=35"> Internet Librarian | TECHNOLOGY No Relax Soph</a> <a title="American Libraries - January-February 2011 page 36" href="http://viewer.zmags.com/publication/e8e0bcae?page=36"> TECHNOLOGY | In Practice Keeping Up, 2.0 Style</a> <a title="American Libraries - January-February 2011 page 37" href="http://viewer.zmags.com/publication/e8e0bcae?page=37"> The Libra the futur It's point ano be </a> <a title="American Libraries - January-February 2011 page 38" href="http://viewer.zmags.com/publication/e8e0bcae?page=38"> A successful ServiceScape encourages consumer-sta</a> <a title="American Libraries - January-February 2011 page 39" href="http://viewer.zmags.com/publication/e8e0bcae?page=39"> We do that by creating what is called a Servic</a> <a title="American Libraries - January-February 2011 page 40" href="http://viewer.zmags.com/publication/e8e0bcae?page=40"> municating comfortably, the ServiceScape will be </a> <a title="American Libraries - January-February 2011 page 41" href="http://viewer.zmags.com/publication/e8e0bcae?page=41"> THE SERVICE BLUEPRINT PHYSICAL EVIDENCE CUSTOMER </a> <a title="American Libraries - January-February 2011 page 42" href="http://viewer.zmags.com/publication/e8e0bcae?page=42"> Paper or electronic? Futurists have been pushing </a> <a title="American Libraries - January-February 2011 page 43" href="http://viewer.zmags.com/publication/e8e0bcae?page=43"> In response to a hot-button issue in the library </a> <a title="American Libraries - January-February 2011 page 44" href="http://viewer.zmags.com/publication/e8e0bcae?page=44"> fiction, nonfiction, and textbooks electronically c</a> <a title="American Libraries - January-February 2011 page 45" href="http://viewer.zmags.com/publication/e8e0bcae?page=45"> actually means reading, viewing, listening, or pa</a> <a title="American Libraries - January-February 2011 page 46" href="http://viewer.zmags.com/publication/e8e0bcae?page=46"> The successful small public library director wear</a> <a title="American Libraries - January-February 2011 page 47" href="http://viewer.zmags.com/publication/e8e0bcae?page=47"> These libraries' directors wear many hat</a> <a title="American Libraries - January-February 2011 page 48" href="http://viewer.zmags.com/publication/e8e0bcae?page=48"> you have one. n How to answer the most basi</a> <a title="American Libraries - January-February 2011 page 49" href="http://viewer.zmags.com/publication/e8e0bcae?page=49"> rather than scorekeepers when someone is underper</a> <a title="American Libraries - January-February 2011 page 50" href="http://viewer.zmags.com/publication/e8e0bcae?page=50"> Effective outreach services permit readers to voy</a> <a title="American Libraries - January-February 2011 page 51" href="http://viewer.zmags.com/publication/e8e0bcae?page=51"> Iam writing this letter to tell you that I am per</a> <a title="American Libraries - January-February 2011 page 52" href="http://viewer.zmags.com/publication/e8e0bcae?page=52"> One happy resident thanked the staff for “their se</a> <a title="American Libraries - January-February 2011 page 53" href="http://viewer.zmags.com/publication/e8e0bcae?page=53"> every three months. Librarians may visit each sit</a> <a title="American Libraries - January-February 2011 page 54" href="http://viewer.zmags.com/publication/e8e0bcae?page=54"> PREVIEW | Midwinter Meeting january/february 201</a> <a title="American Libraries - January-February 2011 page 55" href="http://viewer.zmags.com/publication/e8e0bcae?page=55"> more than 56% of same-sex house- holds have at le</a> <a title="American Libraries - January-February 2011 page 56" href="http://viewer.zmags.com/publication/e8e0bcae?page=56"> PREVIEW | Midwinter Meeting january/february 201</a> <a title="American Libraries - January-February 2011 page 57" href="http://viewer.zmags.com/publication/e8e0bcae?page=57"> Photo: Jake Hamilton, Trudy O'Nan, Sam Ryu learn</a> <a title="American Libraries - January-February 2011 page 58" href="http://viewer.zmags.com/publication/e8e0bcae?page=58"> PREVIEW | Midwinter Meeting january/february 201</a> <a title="American Libraries - January-February 2011 page 59" href="http://viewer.zmags.com/publication/e8e0bcae?page=59"> Photo: Nancy Warner took mainly night jobs: bart</a> <a title="American Libraries - January-February 2011 page 60" href="http://viewer.zmags.com/publication/e8e0bcae?page=60"> PREVIEW | Midwinter Meeting 58 americanlibrarie</a> <a title="American Libraries - January-February 2011 page 61" href="http://viewer.zmags.com/publication/e8e0bcae?page=61"> NEW! APA BOOKS® E-COLLECTION 2011 NOW AVAILABLE!</a> <a title="American Libraries - January-February 2011 page 62" href="http://viewer.zmags.com/publication/e8e0bcae?page=62"> ALA | Midwinter Meeting 2011 january/february 20</a> <a title="American Libraries - January-February 2011 page 63" href="http://viewer.zmags.com/publication/e8e0bcae?page=63"> Ave. (between K St. & J St.) 619-338-9655. thebro</a> <a title="American Libraries - January-February 2011 page 64" href="http://viewer.zmags.com/publication/e8e0bcae?page=64"> ALA | Midwinter Meeting 2011 january/february 20</a> <a title="American Libraries - January-February 2011 page 65" href="http://viewer.zmags.com/publication/e8e0bcae?page=65"> Ahi Tartare at Red Pearl Kitchen. 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As of October 2010, Connect had 566 membe</a> <a title="American Libraries - January-February 2011 page 88" href="http://viewer.zmags.com/publication/e8e0bcae?page=88"> PEOPLE | Announcements Currents n In January R</a> <a title="American Libraries - January-February 2011 page 89" href="http://viewer.zmags.com/publication/e8e0bcae?page=89"> University of Michigan in Ann Arbor. n September </a> <a title="American Libraries - January-February 2011 page 90" href="http://viewer.zmags.com/publication/e8e0bcae?page=90"> PROFESSIONAL DEVELOPMENT | Youth Matters Scree</a> <a title="American Libraries - January-February 2011 page 91" href="http://viewer.zmags.com/publication/e8e0bcae?page=91"> Next Steps | PROFESSIONAL DEVELOPMENT Forward </a> <a title="American Libraries - January-February 2011 page 92" href="http://viewer.zmags.com/publication/e8e0bcae?page=92"> PROFESSIONAL DEVELOPMENT | Books Librarian's L</a> <a title="American Libraries - January-February 2011 page 93" href="http://viewer.zmags.com/publication/e8e0bcae?page=93"> Advisory Beyond Books Readers' advisory (RA) cont</a> <a title="American Libraries - January-February 2011 page 94" href="http://viewer.zmags.com/publication/e8e0bcae?page=94"> SHOWCASE | New Products Solutions and Services</a> <a title="American Libraries - January-February 2011 page 95" href="http://viewer.zmags.com/publication/e8e0bcae?page=95"> www.stimaging.com ST Imaging introduces a new lin</a> <a title="American Libraries - January-February 2011 page 96" href="http://viewer.zmags.com/publication/e8e0bcae?page=96"> PROFESSIONAL DEVELOPMENT | Classifieds Career Le</a> <a title="American Libraries - January-February 2011 page 97" href="http://viewer.zmags.com/publication/e8e0bcae?page=97"> delivery tools and programs to help students meet</a> <a title="American Libraries - January-February 2011 page 98" href="http://viewer.zmags.com/publication/e8e0bcae?page=98"> COMMENTARY | Will's World Your Morning Metapho</a> <a title="American Libraries - January-February 2011 page 99" href="http://viewer.zmags.com/publication/e8e0bcae?page=99"> Available to anyone interested in testing RDA cat</a> <a title="American Libraries - January-February 2011 page 100" href="http://viewer.zmags.com/publication/e8e0bcae?page=100"> </a>