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Zmags
Ziegler: Exciting Cars in Pipeline p. 7 Millennials Misunderstood p.25 F&I Greatness p.27
September 2011
LOTof Interest
Dealership reps scout used-car auction area, but supply is
low, demand high. Ward's Remarketing 150 p
starts on page 14.
A PENTON MEDIA PUBLICATION
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August 2 11
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Ziegler: Exciting Cars in Pipeline p. 7 Mill
August 2 11 Hello Dealers!
® Meet our partners.
Volume 45, Number 9 25 Millennials make hea
75,000 ACTIVE USERS 2,000+ ACTIVE DEALERS
EDITOR'S FORUM BY STEVE FINLAY We welcome readers
presented with DrivingSales ExecutiveSummit
DEALER CONFERENCE Driving Sales, WardsAuto
ETHDEITOWRAY'SIFSOEREUIMT We welcome readers fee
CUSTOMER COMPLAINTS Handling the Unhappy Ones Mif
Moreover, satisfaction surveys and plans of a
WARD'S TOP 500 DEALER PROFILE It's Wilde, But Far
“I’ve never worked this closel with a financial pr
WARD'S TOP 500 DEALER PROFILE ager, or that a
Visi us a he 2011 F&I Conference a Boo h #31
REMARKETING150 Dealers Feel Used-Car Sticker Sho
REMARKETING150 Still, Kelley expects used-vehi
Ward's 2011 Dealer Remarketing 150 Rank Deale
NEW KENDALL® GT-1® WITH LIQUID TITANIUM® IMPROVES
Ward's 2011 Dealer Remarketing 150 Rank Deale
PROFITCENTER: DEALER MANAGEMENT Avoid Aging-Inven
PROFITCENTER: DEALER MANAGEMENT How to Head Off L
PROFITCENTER: DEALER MANAGEMENT Minimize Your Est
PROFITCENTER: DEALER MANAGEMENT Dealers as Design
PROFITCENTER: INTERNET MARKETING Autobytel Re-Rei
PROFITCENTER: SALES People Love To Buy Cars But t
PROFITCENTER: SALES Millennials Misunderstood The
PROFITCENTER: SALES No Great Labor Day Rebates In
PROFITCENTER: FINANCE & INSURANCE Who's Job Is It
PROFITCENTER: FINANCE & INSURANCE Traits of Best
PROFITCENTER: FINANCE & INSURANCE and effective a
PROFITCENTER: FIXED OPERATIONS What's It Take to
Auto Dealership Systems Are Vulnerable to Hack At
FEEDBACK WHAT'S ON YOUR MIND We welcome readers
11,123 used vehicles sold 2010 311 percent
TD Auto Finance Ch ysle Financial and TD Bank G