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Best regards
Zmags
What Drives Top Sales and Leasing Performers x Saratoga Profile
Master the Art of Clear Messaging and Branding x Keep Your New Years Resolutions x Mitigate Plumbing Risks
www.pma-dc.org • www.bestapartmentsindc.com
PMA Calendar
Get Involved Meeting
Tuesday, January 10
11:30 a.m. - 1:30 p.m.
Maggiano’s at Tysons Galleria
2001 International Drive
McLean, VA 22102
General Membership Meeting: New
Opportunities for the New Year - Insights From
Cindy Clare, President, Kettler Management
Thursday, January 19
6 - 9 p.m.
Hyatt Regency Bethesda
Bethesda, MD 20814
Public Speaking: The Career Tool You Need the
Most
Thursday, February 16
9 a.m. - 12 p.m.
Rollins Congressional Club
1621 Martha Terrace
Rockville, MD 20852
Leasing Summit
Wednesday, March 15
9 a.m. - 3:45
What
PMA Calendar Get Involved Meeting Tuesday, Janua
PRESIDENT’S MESSAGE New Year, New Opportunities
4 www.pma-dc.org
The Buzz Keys to Keeping Your New Year’s Resolut
Marketing and Advertising Excellence Awards PMA M
an emotional and meaningful service and that can
apartment website developed by an agency category
but are very happy that the effort was recognized
Stabilized – Agency Swift at Petworth Metro, Poli
Keys to Keeping Your New Year’s Resolutions It’s
New Opportunities for the New Year Insights From
Public Speaking: The Career Tool You Need the Mos
The Benefits of Routines Have you ever wondered
What Drives Top Sales and Leasing Performers? Res
PEPCO MULTIFAMILY PROGRAM GET CASH INCENTIVES F
Meet Your 2017 PMA President In this issue, BUL
Which PMA program or initiative will be your spec
The Holiday Ball Committee put on a razzle-dazzle
Terrence Doles (Central Wholesalers), 55” Curved
Holiday Ball Photo Gallery
Don DeLude (Ross Management), Elaine DeLude (Live
Taiwo and Temi Adeleke (KenMORE Pest) with Danell
Tom’s Blog Setting the Mood The mindset that you
Platinum Sponsor Spotlight An Interview with Inte
Forty percent of the employees that we hire are r
the volume of packages received by properties is
Operations Corner Top Four Plumbing Problems at Y
additional signs of failure. In most cases, all p
Everything and the Kitchen Sink! PMA Presents $15
“2015 and 2016 have been great years for the Comm
Paying More for Smart Home Features Five Insights
JANUARY 2017 | BULLETIN 33
Renters’ Utility Cost Concerns Prevail Over Rent
Ideas to Motivate Your Team Putting your team m
36 www.pma-dc.org PACE Awards Spotlight Was
A Sweet Smell of Success When Saratoga’s resident
a green, peaceful setting that serves as a refuge
Saratoga’s management treats people living in the
Committee Corner The following is a short recap o
Membership Committee The Committee has sent 2017
Summer Classic Committee The Committee will begin
The Awesome Power of Metaphors Robert Cialdini’
PMA’s 2017 Five-Star Sponsors 44 w
JANUARY 2017 | BULLETIN 45