<br />
INTERNET<br />
RETAILING<br />
SELLING IN THE DIGITAL AGE VOLUME 4 | ISSUE 2 | JANUARY 2010<br />
ZAPPOS.COM<br />
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FOR MORE NEWS, INSIGHT AND DISCUSSION VISIT WWW.INTERNETRETAILING.NET<br />
Retail REVIEW:<br />
ASOS.com<br />
The true value of<br />
CHRISTMAS 2009<br />
TRENDS<br />
for 2010<br />
P.14 P.16 P.18<br />
<br />
INTERNET RETAILING CONTENTS<br />
EDITOR'S COMMENT FEATURES REGULARS<br />
Previous New Years may have been a<br />
time to relax after the vigours of the<br />
Christmas push and the ensuing<br />
destocking of the sales, but forecasts<br />
continue to be uncertain for retail as we<br />
enter the new year.<br />
Many retailers sold well over the<br />
Christmas season with UK retail sales up<br />
4<a title="Internet Retailing January 2010.pdf page 1" href="http://viewer.zmags.com/publication/ec228fee?page=1"> INTERNET RETAILING SELLING IN THE DIGITAL </a>
<a title="Internet Retailing January 2010.pdf page 2" href="http://viewer.zmags.com/publication/ec228fee?page=2"> </a>
<a title="Internet Retailing January 2010.pdf page 3" href="http://viewer.zmags.com/publication/ec228fee?page=3"> INTERNET RETAILING CONTENTS EDITOR'S COMM</a>
<a title="Internet Retailing January 2010.pdf page 4" href="http://viewer.zmags.com/publication/ec228fee?page=4"> NEWS INTERNET RETAILING For more news, i</a>
<a title="Internet Retailing January 2010.pdf page 5" href="http://viewer.zmags.com/publication/ec228fee?page=5"> INTERNET RETAILING NEWS DOT COM ONLY FO</a>
<a title="Internet Retailing January 2010.pdf page 6" href="http://viewer.zmags.com/publication/ec228fee?page=6"> INTERNET RETAILING COMMENT GROWING PAINS</a>
<a title="Internet Retailing January 2010.pdf page 7" href="http://viewer.zmags.com/publication/ec228fee?page=7"> </a>
<a title="Internet Retailing January 2010.pdf page 8" href="http://viewer.zmags.com/publication/ec228fee?page=8"> INTERVIEW INTERNET RETAILING ZAPPOS: POW</a>
<a title="Internet Retailing January 2010.pdf page 9" href="http://viewer.zmags.com/publication/ec228fee?page=9"> THE ZAPPOS CORE VALUES 1. Deliver WOW Through S</a>
<a title="Internet Retailing January 2010.pdf page 10" href="http://viewer.zmags.com/publication/ec228fee?page=10"> </a>
<a title="Internet Retailing January 2010.pdf page 11" href="http://viewer.zmags.com/publication/ec228fee?page=11"> INTERNET RETAILING INTERVIEW “TRUST MEN AND</a>
<a title="Internet Retailing January 2010.pdf page 12" href="http://viewer.zmags.com/publication/ec228fee?page=12"> </a>
<a title="Internet Retailing January 2010.pdf page 13" href="http://viewer.zmags.com/publication/ec228fee?page=13"> Judd says they “shake 'em up before they sit </a>
<a title="Internet Retailing January 2010.pdf page 14" href="http://viewer.zmags.com/publication/ec228fee?page=14"> SITE REVIEW INTERNET RETAILING ASOS REVIEW</a>
<a title="Internet Retailing January 2010.pdf page 15" href="http://viewer.zmags.com/publication/ec228fee?page=15"> Copyright European Community, 2009 INTERNET RETAI</a>
<a title="Internet Retailing January 2010.pdf page 16" href="http://viewer.zmags.com/publication/ec228fee?page=16"> DASHBOARD INTERNET RETAILING 2009 ENDS O</a>
<a title="Internet Retailing January 2010.pdf page 17" href="http://viewer.zmags.com/publication/ec228fee?page=17"> INTERNET RETAILING DASHBOARD T</a>
<a title="Internet Retailing January 2010.pdf page 18" href="http://viewer.zmags.com/publication/ec228fee?page=18"> TRENDS COMMENT 10 FOR 2010 January's curse i</a>
<a title="Internet Retailing January 2010.pdf page 19" href="http://viewer.zmags.com/publication/ec228fee?page=19"> 5 – INSPIRATION At IR we've been excited by the r</a>
<a title="Internet Retailing January 2010.pdf page 20" href="http://viewer.zmags.com/publication/ec228fee?page=20"> ADVERTORIAL INTERNET RETAILING GIFT TA</a>
<a title="Internet Retailing January 2010.pdf page 21" href="http://viewer.zmags.com/publication/ec228fee?page=21"> STRATEGY TRENDS THINKING AHEAD TOGETHER </a>
<a title="Internet Retailing January 2010.pdf page 22" href="http://viewer.zmags.com/publication/ec228fee?page=22"> </a>
<a title="Internet Retailing January 2010.pdf page 23" href="http://viewer.zmags.com/publication/ec228fee?page=23"> retailers that are relevant to their perceived ne</a>
<a title="Internet Retailing January 2010.pdf page 24" href="http://viewer.zmags.com/publication/ec228fee?page=24"> </a>
<a title="Internet Retailing January 2010.pdf page 25" href="http://viewer.zmags.com/publication/ec228fee?page=25"> </a>
<a title="Internet Retailing January 2010.pdf page 26" href="http://viewer.zmags.com/publication/ec228fee?page=26"> TRENDS MARKETING BRITAIN'S CHANGING KEY</a>
<a title="Internet Retailing January 2010.pdf page 27" href="http://viewer.zmags.com/publication/ec228fee?page=27"> Group M is labelled `Industrial Heritage' an</a>
<a title="Internet Retailing January 2010.pdf page 28" href="http://viewer.zmags.com/publication/ec228fee?page=28"> </a>
<a title="Internet Retailing January 2010.pdf page 29" href="http://viewer.zmags.com/publication/ec228fee?page=29"> COMMENT TRENDS TRADING IN, DOWN AND UP </a>
<a title="Internet Retailing January 2010.pdf page 30" href="http://viewer.zmags.com/publication/ec228fee?page=30"> TRENDS OPERATIONS BUILDING THE VISION As </a>
<a title="Internet Retailing January 2010.pdf page 31" href="http://viewer.zmags.com/publication/ec228fee?page=31"> who will be tomorrow's high-spending customers. </a>
<a title="Internet Retailing January 2010.pdf page 32" href="http://viewer.zmags.com/publication/ec228fee?page=32"> </a>
<a title="Internet Retailing January 2010.pdf page 33" href="http://viewer.zmags.com/publication/ec228fee?page=33"> TRENDS IT 2010 ARE YOU REPLATFORMING FOR </a>
<a title="Internet Retailing January 2010.pdf page 34" href="http://viewer.zmags.com/publication/ec228fee?page=34"> </a>
<a title="Internet Retailing January 2010.pdf page 35" href="http://viewer.zmags.com/publication/ec228fee?page=35"> ecommerce players as open source doesn't have the</a>
<a title="Internet Retailing January 2010.pdf page 36" href="http://viewer.zmags.com/publication/ec228fee?page=36"> TRENDS LOGISTICS CUSTOMER INSIGHT FROM </a>
<a title="Internet Retailing January 2010.pdf page 37" href="http://viewer.zmags.com/publication/ec228fee?page=37"> agency catalogues are in decline, with online vir</a>
<a title="Internet Retailing January 2010.pdf page 38" href="http://viewer.zmags.com/publication/ec228fee?page=38"> STREAMLINE YOUR PROCUREMENT PROCESS WITH THE INTE</a>
<a title="Internet Retailing January 2010.pdf page 39" href="http://viewer.zmags.com/publication/ec228fee?page=39"> availability in the UK (46%, indexing towards the</a>
<a title="Internet Retailing January 2010.pdf page 40" href="http://viewer.zmags.com/publication/ec228fee?page=40"> INSIGHT INTERNET RETAILING Insight from a</a>
<a title="Internet Retailing January 2010.pdf page 41" href="http://viewer.zmags.com/publication/ec228fee?page=41"> INTERNET RETAILING INSIGHT nd the world y</a>
<a title="Internet Retailing January 2010.pdf page 42" href="http://viewer.zmags.com/publication/ec228fee?page=42"> THE MOBILE PAGE SAR</a>
<a title="Internet Retailing January 2010.pdf page 43" href="http://viewer.zmags.com/publication/ec228fee?page=43"> performance, analytics & optimisation REQUIREMENT</a>
<a title="Internet Retailing January 2010.pdf page 44" href="http://viewer.zmags.com/publication/ec228fee?page=44"> guide to: hosting</a>
<a title="Internet Retailing January 2010.pdf page 45" href="http://viewer.zmags.com/publication/ec228fee?page=45"> guide to: digital agencies</a>
<a title="Internet Retailing January 2010.pdf page 46" href="http://viewer.zmags.com/publication/ec228fee?page=46"> ecommerce platforms</a>
<a title="Internet Retailing January 2010.pdf page 47" href="http://viewer.zmags.com/publication/ec228fee?page=47"> payments & fraud </a>
<a title="Internet Retailing January 2010.pdf page 48" href="http://viewer.zmags.com/publication/ec228fee?page=48"> </a>