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<br /> The<br /> RetailObserver<br /> 2764 N. Green Valley Pkwy. Suite 508<br /> Henderson, NV 89014-2121<br /> June, 2012 AN EYE ON THE INDUSTRY SINCE 1970 Vol. 23, Issue 6<br /> 2012 NKBA DESIGN<br /> COMPETITION WINNERS<br /> INNOVATION, DESIGN AND CREATIVITY<br /> PAGE 8<br /> NKBA SPECIALTY<br /> AWARDS WINNERS<br /> PAGE 34<br /> 2012 NATIONAL ALL<br /> SERVICE CONVENTION<br /> PAGE 62<br /> Printed on Recycled Paper<br /> 10% Post Consumer<br /> PRSRT STD<br /> US Postage<br /> Paid<br /> St. Joseph, MI<br /> Permit No. 158<br /> Model WRF989SDAH<br /> CALIFORNIA NORTHWEST SOUTHWEST CENTRAL STATES GREAT LAKES<br /> Alex Holton Mark Collier Steve Carron Kelly Safis Tom Ellspermann<br /> (949) 218-8061 (206) 276-9756 <a title="June '12 page 1" href="http://viewer.zmags.com/publication/ec47d7aa?page=1"> The RetailObserver 2764 N. Green Valley Pkwy. S</a> <a title="June '12 page 2" href="http://viewer.zmags.com/publication/ec47d7aa?page=2"> Model WRF989SDAH CALIFORNIA N</a> <a title="June '12 page 3" href="http://viewer.zmags.com/publication/ec47d7aa?page=3"> *Based on fresh food volume among leading brand f</a> <a title="June '12 page 4" href="http://viewer.zmags.com/publication/ec47d7aa?page=4"> AS I SEE IT ELLE’S VIEW • • AS I SEE IT</a> <a title="June '12 page 5" href="http://viewer.zmags.com/publication/ec47d7aa?page=5"> </a> <a title="June '12 page 6" href="http://viewer.zmags.com/publication/ec47d7aa?page=6"> VIEWS • MOE’S MUSINGS • VIEWS KBIS – It</a> <a title="June '12 page 7" href="http://viewer.zmags.com/publication/ec47d7aa?page=7"> the lines of perfection the S3 Series from Scholt</a> <a title="June '12 page 8" href="http://viewer.zmags.com/publication/ec47d7aa?page=8"> 2012 NKBA Design Competition Winners INNOVATION, </a> <a title="June '12 page 9" href="http://viewer.zmags.com/publication/ec47d7aa?page=9"> CATEGORY 1 – SMALL KITCHEN FIRST PLACE WINNER Com</a> <a title="June '12 page 10" href="http://viewer.zmags.com/publication/ec47d7aa?page=10"> | continued from page 9 | SECOND PLACE A F</a> <a title="June '12 page 11" href="http://viewer.zmags.com/publication/ec47d7aa?page=11"> CATEGORY 3 – LARGE KITCHEN Peter Salerno, Inc. I </a> <a title="June '12 page 12" href="http://viewer.zmags.com/publication/ec47d7aa?page=12"> | continued from page 11 | SECOND PLACE Pu</a> <a title="June '12 page 13" href="http://viewer.zmags.com/publication/ec47d7aa?page=13"> CATEGORY 5 – SMALL BATH FIRST PLACE WINNER The Pr</a> <a title="June '12 page 14" href="http://viewer.zmags.com/publication/ec47d7aa?page=14"> | continued from page 13 | SECOND PLACE Gr</a> <a title="June '12 page 15" href="http://viewer.zmags.com/publication/ec47d7aa?page=15"> Book Review Be a Better Dad Today! Ten T</a> <a title="June '12 page 16" href="http://viewer.zmags.com/publication/ec47d7aa?page=16"> Industry [ News ] • Multiple-Cycle Option – Eas</a> <a title="June '12 page 17" href="http://viewer.zmags.com/publication/ec47d7aa?page=17"> • New H-shaped custom-cast, brass Dragon </a> <a title="June '12 page 18" href="http://viewer.zmags.com/publication/ec47d7aa?page=18"> Industry [ News ] | continued from page 17 | </a> <a title="June '12 page 19" href="http://viewer.zmags.com/publication/ec47d7aa?page=19"> Can your gas grill do this? The legendary Hybrid</a> <a title="June '12 page 20" href="http://viewer.zmags.com/publication/ec47d7aa?page=20"> Manufacturer {NOTES} • Bertazzoni Aw</a> <a title="June '12 page 21" href="http://viewer.zmags.com/publication/ec47d7aa?page=21"> DECEMBER 2011 THE RETAIL OBSER JUNE 2012 THE </a> <a title="June '12 page 22" href="http://viewer.zmags.com/publication/ec47d7aa?page=22"> Industry [ News ] | continued from page 18 | </a> <a title="June '12 page 23" href="http://viewer.zmags.com/publication/ec47d7aa?page=23"> www.almospecialty.com JUNE 2012</a> <a title="June '12 page 24" href="http://viewer.zmags.com/publication/ec47d7aa?page=24"> Industry [ News ] | continued from page 22 | </a> <a title="June '12 page 25" href="http://viewer.zmags.com/publication/ec47d7aa?page=25"> MAKE KITCHEN VENTILATION ACCESSIBLE The Air King </a> <a title="June '12 page 26" href="http://viewer.zmags.com/publication/ec47d7aa?page=26"> Manufacturer {NOTES} •</a> <a title="June '12 page 27" href="http://viewer.zmags.com/publication/ec47d7aa?page=27"> Elegance, meet Intelligence. It’s a match ma</a> <a title="June '12 page 28" href="http://viewer.zmags.com/publication/ec47d7aa?page=28"> Industry [ News ] | continued from page 24 | </a> <a title="June '12 page 29" href="http://viewer.zmags.com/publication/ec47d7aa?page=29"> </a> <a title="June '12 page 30" href="http://viewer.zmags.com/publication/ec47d7aa?page=30"> Industry [ News ] | continued from page 28 | </a> <a title="June '12 page 31" href="http://viewer.zmags.com/publication/ec47d7aa?page=31"> we’re the quietest. and we can prove it. </a> <a title="June '12 page 32" href="http://viewer.zmags.com/publication/ec47d7aa?page=32"> Industry [ News ] | continued from page 30 | </a> <a title="June '12 page 33" href="http://viewer.zmags.com/publication/ec47d7aa?page=33"> uniting modern sophistication and culinary perfor</a> <a title="June '12 page 34" href="http://viewer.zmags.com/publication/ec47d7aa?page=34"> 2012 NKBA Design Competition SPECIALTY AW</a> <a title="June '12 page 35" href="http://viewer.zmags.com/publication/ec47d7aa?page=35"> A SPA FOR ALL This soothing California spa-like b</a> <a title="June '12 page 36" href="http://viewer.zmags.com/publication/ec47d7aa?page=36"> GREEK ISLES BLUE Bright blue and beautifully </a> <a title="June '12 page 37" href="http://viewer.zmags.com/publication/ec47d7aa?page=37"> WARM COPPER COMPOSITION This first floor safari-the</a> <a title="June '12 page 38" href="http://viewer.zmags.com/publication/ec47d7aa?page=38"> BEFORE AFTER <<< <<< GREEK ISLE</a> <a title="June '12 page 39" href="http://viewer.zmags.com/publication/ec47d7aa?page=39"> COMFORTABLE ELEGANCE Throwing away the idea that </a> <a title="June '12 page 40" href="http://viewer.zmags.com/publication/ec47d7aa?page=40"> Elly Valas • R E T A I L V I</a> <a title="June '12 page 41" href="http://viewer.zmags.com/publication/ec47d7aa?page=41"> </a> <a title="June '12 page 42" href="http://viewer.zmags.com/publication/ec47d7aa?page=42"> John Tschohl • C U S T O M E R S E R V I C E Spe</a> <a title="June '12 page 43" href="http://viewer.zmags.com/publication/ec47d7aa?page=43"> </a> <a title="June '12 page 44" href="http://viewer.zmags.com/publication/ec47d7aa?page=44"> Rick Segel • RETAIL BUSINESS KIT Are You Sw</a> <a title="June '12 page 45" href="http://viewer.zmags.com/publication/ec47d7aa?page=45"> The Leukemia & Lymphoma Society - helping patien</a> <a title="June '12 page 46" href="http://viewer.zmags.com/publication/ec47d7aa?page=46"> Libby Wagner • CULTURE COACH It’s Personal, </a> <a title="June '12 page 47" href="http://viewer.zmags.com/publication/ec47d7aa?page=47"> Wine is about an experience... Vinotemp is lookin</a> <a title="June '12 page 48" href="http://viewer.zmags.com/publication/ec47d7aa?page=48"> Jim Ristow • CONSUMER ELECTRONICS TRENDS Ali</a> <a title="June '12 page 49" href="http://viewer.zmags.com/publication/ec47d7aa?page=49"> Kitchen & Bath Career Center tHe PRemieR ONLiNe e</a> <a title="June '12 page 50" href="http://viewer.zmags.com/publication/ec47d7aa?page=50"> Jeff Knock Is Your Busin HOW DO YOU DETERM</a> <a title="June '12 page 51" href="http://viewer.zmags.com/publication/ec47d7aa?page=51"> • APPLIANCE TRENDS ess Sociable? of an infor</a> <a title="June '12 page 52" href="http://viewer.zmags.com/publication/ec47d7aa?page=52"> • BUYING GROUP NEWS PRO Group and</a> <a title="June '12 page 53" href="http://viewer.zmags.com/publication/ec47d7aa?page=53"> • Retail Resources Looki</a> <a title="June '12 page 54" href="http://viewer.zmags.com/publication/ec47d7aa?page=54"> (l to r) James MacAlpine of Nationwide and Chris </a> <a title="June '12 page 55" href="http://viewer.zmags.com/publication/ec47d7aa?page=55"> 2012 • • FATHER’S DAY—JUNE 17</a> <a title="June '12 page 56" href="http://viewer.zmags.com/publication/ec47d7aa?page=56"> • ASSOCIATION NEWS Independent Audit Confi</a> <a title="June '12 page 57" href="http://viewer.zmags.com/publication/ec47d7aa?page=57"> Wish by Andrew Bannecker “I focused my design o</a> <a title="June '12 page 58" href="http://viewer.zmags.com/publication/ec47d7aa?page=58"> WALL OF FAME• RETAILERS RETAILERS • DISTRIBUTOR</a> <a title="June '12 page 59" href="http://viewer.zmags.com/publication/ec47d7aa?page=59"> OBSERVED • WALL OF FAME INGS • MANUFACTURER</a> <a title="June '12 page 60" href="http://viewer.zmags.com/publication/ec47d7aa?page=60"> SERVICE DEPARTMENT • SERVICE DEPARTMENT • SER</a> <a title="June '12 page 61" href="http://viewer.zmags.com/publication/ec47d7aa?page=61"> LOOK WHO’S READING... The RetailObserver </a> <a title="June '12 page 62" href="http://viewer.zmags.com/publication/ec47d7aa?page=62"> SERVICE DEPARTMENT • SERVICE DEPARTMENT • SER</a> <a title="June '12 page 63" href="http://viewer.zmags.com/publication/ec47d7aa?page=63"> well. What benefits will the new location provide</a> <a title="June '12 page 64" href="http://viewer.zmags.com/publication/ec47d7aa?page=64"> SERVICE DEPARTMENT • SERVICE DEPARTMENT • SERVICE</a> <a title="June '12 page 65" href="http://viewer.zmags.com/publication/ec47d7aa?page=65"> E PA R T M E N T • S E R V I C E D E PA R T M </a> <a title="June '12 page 66" href="http://viewer.zmags.com/publication/ec47d7aa?page=66"> Manufacturer {NOTES} • NEW MA</a> <a title="June '12 page 67" href="http://viewer.zmags.com/publication/ec47d7aa?page=67"> We guarantee the fit,* so you don’t have to Selec</a> <a title="June '12 page 68" href="http://viewer.zmags.com/publication/ec47d7aa?page=68"> SIMPLY THE BEST, AND THE BEST, AND THE BEST. Intr</a>