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<br /> INSIDE<br /> LEARNING<br /> TECHNOLOGIES & SKILLS<br /> DECEMBER 2010<br /> What do you do when<br /> management doesn't get it?<br /> Leadership development<br /> from scratch<br /> Digital learning<br /> content: time for<br /> some clear thinking<br /> A framework for<br /> social learning in<br /> the enterprise<br /> THE OFFICIAL MAGAZINE FOR<br /> OLYMPIA 2 LONDON 26-27 JANUARY 2011<br /> <br /> ISSUE 33 DECEMBER 2010<br /> CONTENTS<br /> 5<br /> 43<br /> 27<br /> 55<br /> 5 Learning and development at the crossroads<br /> 13 What do you do when management doesn't<br /> get it?<br /> 19 Leadership development from scratch<br /> 27 Digital learning content: time for some clear<br /> thinking<br /> 35 A framework for social learning in the enterprise<br /> 43 Making the business case for social media<br /> 49 Delivering major change with e-learning<br /> 55 Do y<a title="ILT - December 2010 issue page 1" href="http://viewer.zmags.com/publication/ec5ed52b?page=1"> INSIDE LEARNING TECHNOLOGIES & SKILLS DECEMBER 2</a> <a title="ILT - December 2010 issue page 2" href="http://viewer.zmags.com/publication/ec5ed52b?page=2"> </a> <a title="ILT - December 2010 issue page 3" href="http://viewer.zmags.com/publication/ec5ed52b?page=3"> ISSUE 33 DECEMBER 2010 CONTENTS 5 43 </a> <a title="ILT - December 2010 issue page 4" href="http://viewer.zmags.com/publication/ec5ed52b?page=4"> 117 CONTENTS 129 61 Still seeking the perf</a> <a title="ILT - December 2010 issue page 5" href="http://viewer.zmags.com/publication/ec5ed52b?page=5"> </a> <a title="ILT - December 2010 issue page 6" href="http://viewer.zmags.com/publication/ec5ed52b?page=6"> </a> <a title="ILT - December 2010 issue page 7" href="http://viewer.zmags.com/publication/ec5ed52b?page=7"> LEARNING AND DEVELOPMENT AT THE CROSSROADS Do</a> <a title="ILT - December 2010 issue page 8" href="http://viewer.zmags.com/publication/ec5ed52b?page=8"> LEARNING AND DEVELOPMENT AT THE CROSSROADS </a> <a title="ILT - December 2010 issue page 9" href="http://viewer.zmags.com/publication/ec5ed52b?page=9"> </a> <a title="ILT - December 2010 issue page 10" href="http://viewer.zmags.com/publication/ec5ed52b?page=10"> </a> <a title="ILT - December 2010 issue page 11" href="http://viewer.zmags.com/publication/ec5ed52b?page=11"> LEARNING AND DEVELOPMENT AT THE CROSSROADS </a> <a title="ILT - December 2010 issue page 12" href="http://viewer.zmags.com/publication/ec5ed52b?page=12"> LEARNING AND DEVELOPMENT AT THE CROSSROADS </a> <a title="ILT - December 2010 issue page 13" href="http://viewer.zmags.com/publication/ec5ed52b?page=13"> </a> <a title="ILT - December 2010 issue page 14" href="http://viewer.zmags.com/publication/ec5ed52b?page=14"> </a> <a title="ILT - December 2010 issue page 15" href="http://viewer.zmags.com/publication/ec5ed52b?page=15"> Vaughan Waller reveals five things you can change</a> <a title="ILT - December 2010 issue page 16" href="http://viewer.zmags.com/publication/ec5ed52b?page=16"> WHAT DO YOU DO WHEN MANAGEMENT DOESN'T GET</a> <a title="ILT - December 2010 issue page 17" href="http://viewer.zmags.com/publication/ec5ed52b?page=17"> </a> <a title="ILT - December 2010 issue page 18" href="http://viewer.zmags.com/publication/ec5ed52b?page=18"> </a> <a title="ILT - December 2010 issue page 19" href="http://viewer.zmags.com/publication/ec5ed52b?page=19"> WHAT DO YOU DO WHEN MANAGEMENT DOESN'T GET</a> <a title="ILT - December 2010 issue page 20" href="http://viewer.zmags.com/publication/ec5ed52b?page=20"> </a> <a title="ILT - December 2010 issue page 21" href="http://viewer.zmags.com/publication/ec5ed52b?page=21"> Leadership development is too important, says Nig</a> <a title="ILT - December 2010 issue page 22" href="http://viewer.zmags.com/publication/ec5ed52b?page=22"> LEADERSHIP DEVELOPMENT FROM SCRATCH </a> <a title="ILT - December 2010 issue page 23" href="http://viewer.zmags.com/publication/ec5ed52b?page=23"> </a> <a title="ILT - December 2010 issue page 24" href="http://viewer.zmags.com/publication/ec5ed52b?page=24"> </a> <a title="ILT - December 2010 issue page 25" href="http://viewer.zmags.com/publication/ec5ed52b?page=25"> LEADERSHIP DEVELOPMENT FROM SCRATCH wish </a> <a title="ILT - December 2010 issue page 26" href="http://viewer.zmags.com/publication/ec5ed52b?page=26"> LEADERSHIP DEVELOPMENT FROM SCRATCH have </a> <a title="ILT - December 2010 issue page 27" href="http://viewer.zmags.com/publication/ec5ed52b?page=27"> </a> <a title="ILT - December 2010 issue page 28" href="http://viewer.zmags.com/publication/ec5ed52b?page=28"> </a> <a title="ILT - December 2010 issue page 29" href="http://viewer.zmags.com/publication/ec5ed52b?page=29"> DIGITAL LEARNING CONTENT: TIME FOR SOME CLE</a> <a title="ILT - December 2010 issue page 30" href="http://viewer.zmags.com/publication/ec5ed52b?page=30"> DIGITAL LEARNING CONTENT: TIME FOR SOME CLE</a> <a title="ILT - December 2010 issue page 31" href="http://viewer.zmags.com/publication/ec5ed52b?page=31"> </a> <a title="ILT - December 2010 issue page 32" href="http://viewer.zmags.com/publication/ec5ed52b?page=32"> </a> <a title="ILT - December 2010 issue page 33" href="http://viewer.zmags.com/publication/ec5ed52b?page=33"> DIGITAL LEARNING CONTENT: TIME FOR SOME CLE</a> <a title="ILT - December 2010 issue page 34" href="http://viewer.zmags.com/publication/ec5ed52b?page=34"> DIGITAL LEARNING CONTENT: TIME FOR SOME CLE</a> <a title="ILT - December 2010 issue page 35" href="http://viewer.zmags.com/publication/ec5ed52b?page=35"> </a> <a title="ILT - December 2010 issue page 36" href="http://viewer.zmags.com/publication/ec5ed52b?page=36"> </a> <a title="ILT - December 2010 issue page 37" href="http://viewer.zmags.com/publication/ec5ed52b?page=37"> Making social learning work at work is not trivia</a> <a title="ILT - December 2010 issue page 38" href="http://viewer.zmags.com/publication/ec5ed52b?page=38"> A FRAMEWORK FOR SOCIAL LEARNING IN THE ENT</a> <a title="ILT - December 2010 issue page 39" href="http://viewer.zmags.com/publication/ec5ed52b?page=39"> </a> <a title="ILT - December 2010 issue page 40" href="http://viewer.zmags.com/publication/ec5ed52b?page=40"> </a> <a title="ILT - December 2010 issue page 41" href="http://viewer.zmags.com/publication/ec5ed52b?page=41"> A FRAMEWORK FOR SOCIAL LEARNING IN THE ENT</a> <a title="ILT - December 2010 issue page 42" href="http://viewer.zmags.com/publication/ec5ed52b?page=42"> A FRAMEWORK FOR SOCIAL LEARNING IN THE ENT</a> <a title="ILT - December 2010 issue page 43" href="http://viewer.zmags.com/publication/ec5ed52b?page=43"> </a> <a title="ILT - December 2010 issue page 44" href="http://viewer.zmags.com/publication/ec5ed52b?page=44"> </a> <a title="ILT - December 2010 issue page 45" href="http://viewer.zmags.com/publication/ec5ed52b?page=45"> MAKING THE BUSINESS CASE L </a> <a title="ILT - December 2010 issue page 46" href="http://viewer.zmags.com/publication/ec5ed52b?page=46"> MAKING THE BUSINESS CASE FOR SOCIAL MEDIA </a> <a title="ILT - December 2010 issue page 47" href="http://viewer.zmags.com/publication/ec5ed52b?page=47"> </a> <a title="ILT - December 2010 issue page 48" href="http://viewer.zmags.com/publication/ec5ed52b?page=48"> </a> <a title="ILT - December 2010 issue page 49" href="http://viewer.zmags.com/publication/ec5ed52b?page=49"> MAKING THE BUSINESS CASE FOR SOCIAL MEDIA </a> <a title="ILT - December 2010 issue page 50" href="http://viewer.zmags.com/publication/ec5ed52b?page=50"> </a> <a title="ILT - December 2010 issue page 51" href="http://viewer.zmags.com/publication/ec5ed52b?page=51"> DELIVERING MAJOR CHANGE WITH E-LEARNING A </a> <a title="ILT - December 2010 issue page 52" href="http://viewer.zmags.com/publication/ec5ed52b?page=52"> DELIVERING MAJOR CHANGE technology infrast</a> <a title="ILT - December 2010 issue page 53" href="http://viewer.zmags.com/publication/ec5ed52b?page=53"> </a> <a title="ILT - December 2010 issue page 54" href="http://viewer.zmags.com/publication/ec5ed52b?page=54"> </a> <a title="ILT - December 2010 issue page 55" href="http://viewer.zmags.com/publication/ec5ed52b?page=55"> DELIVERING MAJOR CHANGE WITH E-LEARNING </a> <a title="ILT - December 2010 issue page 56" href="http://viewer.zmags.com/publication/ec5ed52b?page=56"> </a> <a title="ILT - December 2010 issue page 57" href="http://viewer.zmags.com/publication/ec5ed52b?page=57"> DO YOU CONTROL YOUR OUTLOOK MAILBOX OR DOE</a> <a title="ILT - December 2010 issue page 58" href="http://viewer.zmags.com/publication/ec5ed52b?page=58"> DO YOU CONTROL YOUR OUTLOOK MAILBOX OR </a> <a title="ILT - December 2010 issue page 59" href="http://viewer.zmags.com/publication/ec5ed52b?page=59"> </a> <a title="ILT - December 2010 issue page 60" href="http://viewer.zmags.com/publication/ec5ed52b?page=60"> </a> <a title="ILT - December 2010 issue page 61" href="http://viewer.zmags.com/publication/ec5ed52b?page=61"> DO YOU CONTROL YOUR OUTLOOK MAILBOX OR DOE</a> <a title="ILT - December 2010 issue page 62" href="http://viewer.zmags.com/publication/ec5ed52b?page=62"> </a> <a title="ILT - December 2010 issue page 63" href="http://viewer.zmags.com/publication/ec5ed52b?page=63"> STILL SEEKING THE PERFECT BLEND Vincent Belliv</a> <a title="ILT - December 2010 issue page 64" href="http://viewer.zmags.com/publication/ec5ed52b?page=64"> STILL SEEKING THE PERFECT any barriers to</a> <a title="ILT - December 2010 issue page 65" href="http://viewer.zmags.com/publication/ec5ed52b?page=65"> </a> <a title="ILT - 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THE </a> <a title="ILT - December 2010 issue page 82" href="http://viewer.zmags.com/publication/ec5ed52b?page=82"> TECHNOLOGY ENHANCED LEARNING - THE GOOD, TH</a> <a title="ILT - December 2010 issue page 83" href="http://viewer.zmags.com/publication/ec5ed52b?page=83"> Learning technologies Integrated technologies to </a> <a title="ILT - December 2010 issue page 84" href="http://viewer.zmags.com/publication/ec5ed52b?page=84"> </a> <a title="ILT - December 2010 issue page 85" href="http://viewer.zmags.com/publication/ec5ed52b?page=85"> TECHNOLOGY ENHANCED LEARNING - THE GOOD, TH</a> <a title="ILT - December 2010 issue page 86" href="http://viewer.zmags.com/publication/ec5ed52b?page=86"> TECHNOLOGY ENHANCED LEARNING - THE GOOD, TH</a> <a title="ILT - December 2010 issue page 87" href="http://viewer.zmags.com/publication/ec5ed52b?page=87"> </a> <a title="ILT - December 2010 issue page 88" href="http://viewer.zmags.com/publication/ec5ed52b?page=88"> </a> <a title="ILT - December 2010 issue page 89" href="http://viewer.zmags.com/publication/ec5ed52b?page=89"> ROCKET SCIENCE ONLINE NASA now delivers e-lea</a> <a title="ILT - 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PART 2</a> <a title="ILT - December 2010 issue page 102" href="http://viewer.zmags.com/publication/ec5ed52b?page=102"> HOW MATURE IS YOUR LEARNING CULTURE? PART </a> <a title="ILT - December 2010 issue page 103" href="http://viewer.zmags.com/publication/ec5ed52b?page=103"> December 2010 Inside Learning Technologies &</a> <a title="ILT - December 2010 issue page 104" href="http://viewer.zmags.com/publication/ec5ed52b?page=104"> 102 Inside Learning Technologies & Skills D</a> <a title="ILT - December 2010 issue page 105" href="http://viewer.zmags.com/publication/ec5ed52b?page=105"> HOW MATURE IS YOUR LEARNING CULTURE? PART </a> <a title="ILT - December 2010 issue page 106" href="http://viewer.zmags.com/publication/ec5ed52b?page=106"> 104 Inside Learning Technologies & Skills D</a> <a title="ILT - December 2010 issue page 107" href="http://viewer.zmags.com/publication/ec5ed52b?page=107"> LET'S KILL THE BABEL FISH! It's time to sto</a> <a title="ILT - December 2010 issue page 108" href="http://viewer.zmags.com/publication/ec5ed52b?page=108"> LET'S KILL THE BABEL FISH! We are the UK</a> <a title="ILT - December 2010 issue page 109" href="http://viewer.zmags.com/publication/ec5ed52b?page=109"> December 2010 Inside Learning Technologies &</a> <a title="ILT - December 2010 issue page 110" href="http://viewer.zmags.com/publication/ec5ed52b?page=110"> 108 Inside Learning Technologies & Skills D</a> <a title="ILT - December 2010 issue page 111" href="http://viewer.zmags.com/publication/ec5ed52b?page=111"> But let us just stop for a moment and consider th</a> <a title="ILT - December 2010 issue page 112" href="http://viewer.zmags.com/publication/ec5ed52b?page=112"> 110 Inside Learning Technologies & Skills D</a> <a title="ILT - December 2010 issue page 113" href="http://viewer.zmags.com/publication/ec5ed52b?page=113"> LEARNING IN EXTREME CONDITIONS As e-learning</a> <a title="ILT - December 2010 issue page 114" href="http://viewer.zmags.com/publication/ec5ed52b?page=114"> LEARNING IN EXTREME CONDITIONS Such solut</a> <a title="ILT - December 2010 issue page 115" href="http://viewer.zmags.com/publication/ec5ed52b?page=115"> December 2010 Inside Learning Technologies &</a> <a title="ILT - December 2010 issue page 116" href="http://viewer.zmags.com/publication/ec5ed52b?page=116"> 114 Inside Learning Technologies & Skills D</a> <a title="ILT - December 2010 issue page 117" href="http://viewer.zmags.com/publication/ec5ed52b?page=117"> LEARNING IN EXTREME CONDITIONS Case Study </a> <a title="ILT - December 2010 issue page 118" href="http://viewer.zmags.com/publication/ec5ed52b?page=118"> 116 Inside Learning Technologies & Skills D</a> <a title="ILT - December 2010 issue page 119" href="http://viewer.zmags.com/publication/ec5ed52b?page=119"> SUPPORTING ORGANISATIONAL CHANGE WITH E-LEARN</a> <a title="ILT - December 2010 issue page 120" href="http://viewer.zmags.com/publication/ec5ed52b?page=120"> SUPPORTING ORGANISATIONAL CHANGE WITH E-LEARN</a> <a title="ILT - December 2010 issue page 121" href="http://viewer.zmags.com/publication/ec5ed52b?page=121"> December 2010 Inside Learning Technologies &</a> <a title="ILT - December 2010 issue page 122" href="http://viewer.zmags.com/publication/ec5ed52b?page=122"> 120 Inside Learning Technologies & Skills D</a> <a title="ILT - December 2010 issue page 123" href="http://viewer.zmags.com/publication/ec5ed52b?page=123"> SUPPORTING ORGANISATIONAL CHANGE WITH E-LEARN</a> <a title="ILT - December 2010 issue page 124" href="http://viewer.zmags.com/publication/ec5ed52b?page=124"> Jason Saba:Layout 1 6/12/10 12:15 P</a> <a title="ILT - December 2010 issue page 125" href="http://viewer.zmags.com/publication/ec5ed52b?page=125"> Jason Saba:Layout 1 2/12/10 12:56 P</a> <a title="ILT - December 2010 issue page 126" href="http://viewer.zmags.com/publication/ec5ed52b?page=126"> Jason Saba:Layout 1 2/12/10 12:56 P</a> <a title="ILT - December 2010 issue page 127" href="http://viewer.zmags.com/publication/ec5ed52b?page=127"> Jason Saba:Layout 1 2/12/10 12:56 P</a> <a title="ILT - December 2010 issue page 128" href="http://viewer.zmags.com/publication/ec5ed52b?page=128"> Jason Saba:Layout 1 2/12/10 12:56 P</a> <a title="ILT - December 2010 issue page 129" href="http://viewer.zmags.com/publication/ec5ed52b?page=129"> Jason Saba:Layout 1 6/12/10 12:17 P</a> <a title="ILT - December 2010 issue page 130" href="http://viewer.zmags.com/publication/ec5ed52b?page=130"> 128 Inside Learning Technologies & Skills D</a> <a title="ILT - December 2010 issue page 131" href="http://viewer.zmags.com/publication/ec5ed52b?page=131"> Alistair Marshall explains the benefits of using </a> <a title="ILT - December 2010 issue page 132" href="http://viewer.zmags.com/publication/ec5ed52b?page=132"> MINDING YOUR OWN BUSINESS: WHY LEARNING IS </a> <a title="ILT - December 2010 issue page 133" href="http://viewer.zmags.com/publication/ec5ed52b?page=133"> December 2010 Inside Learning Technologies &</a> <a title="ILT - December 2010 issue page 134" href="http://viewer.zmags.com/publication/ec5ed52b?page=134"> Visit us atStand C24 “Translation for Global </a> <a title="ILT - December 2010 issue page 135" href="http://viewer.zmags.com/publication/ec5ed52b?page=135"> MINDING YOUR OWN BUSINESS: WHY LEARNING IS </a> <a title="ILT - December 2010 issue page 136" href="http://viewer.zmags.com/publication/ec5ed52b?page=136"> Great videos online. 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