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<br /> MOTORTRADER<br /> WWW.MOTORTRADER.COM THE AWARD-WINNING VOICE OF THE CAR RETAILING SECTOR JANUARY 2010<br /> <br /> WINNER Best<br /> Trade Publication<br /> 14 of the Year<br /> SHEARER:<br /> Are you a 24<br /> 5-a-Side<br /> hero?<br /> <br /> <br /> 08<br /> <br /> <br /> <br /> <br /> Mike<br /> Michael Cole on<br /> Austin<br /> what's next for Kia<br /> <br /> BEHIND THE HEADLINES 06<br /> <br /> 2009 new car sales<br /> <a title="MTJANUARY 10 page 1" href="http://viewer.zmags.com/publication/f057a139?page=1">MOTORTRADERWWW.MOTORTRADER.COM </a> MOTORTRADERWWW.MOTORTRADER.COM <a title="MTJANUARY 10 page 2" href="http://viewer.zmags.com/publication/f057a139?page=2">Insurancecover noteswithin an hour, not a week!</a> Insurancecover noteswithin an hour, not a week!<a title="MTJANUARY 10 page 3" href="http://viewer.zmags.com/publication/f057a139?page=3">14 24 DEA</a> 14 24 DEA<a title="MTJANUARY 10 page 4" href="http://viewer.zmags.com/publication/f057a139?page=4">ONE DAY ALL CARSMAY COME WITH A7 YEAR WARRANT</a> ONE DAY ALL CARSMAY COME WITH A7 YEAR WARRANT<a title="MTJANUARY 10 page 5" href="http://viewer.zmags.com/publication/f057a139?page=5">COMMENT 05MOTORTRADEREDITORIALEditorCurti</a> COMMENT 05MOTORTRADEREDITORIALEditorCurti<a title="MTJANUARY 10 page 6" href="http://viewer.zmags.com/publication/f057a139?page=6">06 BEHIND THE HEADLINES: 2009 car salesForecourt</a> 06 BEHIND THE HEADLINES: 2009 car salesForecourt<a title="MTJANUARY 10 page 7" href="http://viewer.zmags.com/publication/f057a139?page=7">the new car market, the situationfor vans and tr</a> the new car market, the situationfor vans and tr<a title="MTJANUARY 10 page 8" href="http://viewer.zmags.com/publication/f057a139?page=8">08 BEHIND THE HEADLINES: KiaPride& prejudice</a> 08 BEHIND THE HEADLINES: KiaPride& prejudice<a title="MTJANUARY 10 page 9" href="http://viewer.zmags.com/publication/f057a139?page=9">We sell thousands of used vehicles every mo</a> We sell thousands of used vehicles every mo<a title="MTJANUARY 10 page 10" href="http://viewer.zmags.com/publication/f057a139?page=10">10 BEHIND THE HEADLINES:Fiat GroupSterling per</a> 10 BEHIND THE HEADLINES:Fiat GroupSterling per<a title="MTJANUARY 10 page 11" href="http://viewer.zmags.com/publication/f057a139?page=11">BEHIND THE HEADLINES:Fiat Group 11anceYear </a> BEHIND THE HEADLINES:Fiat Group 11anceYear <a title="MTJANUARY 10 page 12" href="http://viewer.zmags.com/publication/f057a139?page=12">Matching customersales with VCARSsearches</a> Matching customersales with VCARSsearches<a title="MTJANUARY 10 page 13" href="http://viewer.zmags.com/publication/f057a139?page=13">BEHIND THE HEADLINES:Fiat Group 13ALFA RETU</a> BEHIND THE HEADLINES:Fiat Group 13ALFA RETU<a title="MTJANUARY 10 page 14" href="http://viewer.zmags.com/publication/f057a139?page=14">14 THE MOTORTRADER INTERVIEW: Mike Austin Mut</a> 14 THE MOTORTRADER INTERVIEW: Mike Austin Mut<a title="MTJANUARY 10 page 15" href="http://viewer.zmags.com/publication/f057a139?page=15">THE MOTORTRADER INTERVIEW: Mike Austin 15</a> THE MOTORTRADER INTERVIEW: Mike Austin 15<a title="MTJANUARY 10 page 16" href="http://viewer.zmags.com/publication/f057a139?page=16">16 THE MOTORTRADER INTERVIEW: Mike AustinMA</a> 16 THE MOTORTRADER INTERVIEW: Mike AustinMA<a title="MTJANUARY 10 page 17" href="http://viewer.zmags.com/publication/f057a139?page=17">TMDisposal NetworkREMEMBER THOUGHT?WHE</a> TMDisposal NetworkREMEMBER THOUGHT?WHE<a title="MTJANUARY 10 page 18" href="http://viewer.zmags.com/publication/f057a139?page=18">18 THE MOTORTRADER INTERVIEW: Mike AustinF</a> 18 THE MOTORTRADER INTERVIEW: Mike AustinF<a title="MTJANUARY 10 page 19" href="http://viewer.zmags.com/publication/f057a139?page=19">Run by dealers for dealers Est 1999$& !)'&'#&</a> Run by dealers for dealers Est 1999$& !)'&'#&<a title="MTJANUARY 10 page 20" href="http://viewer.zmags.com/publication/f057a139?page=20">20 BEHIND THE HEADLINES: Beyond scrappageTalki</a> 20 BEHIND THE HEADLINES: Beyond scrappageTalki<a title="MTJANUARY 10 page 21" href="http://viewer.zmags.com/publication/f057a139?page=21">onMoH t</a> onMoH t<a title="MTJANUARY 10 page 22" href="http://viewer.zmags.com/publication/f057a139?page=22">22 DEALER INSIGHT: Gravells Getting </a> 22 DEALER INSIGHT: Gravells Getting <a title="MTJANUARY 10 page 23" href="http://viewer.zmags.com/publication/f057a139?page=23">SERVICE RETENTION: Gravells hasbeen with Renault</a> SERVICE RETENTION: Gravells hasbeen with Renault<a title="MTJANUARY 10 page 24" href="http://viewer.zmags.com/publication/f057a139?page=24">24 PROMOTION: 2010 Castrol Professional 5's</a> 24 PROMOTION: 2010 Castrol Professional 5's<a title="MTJANUARY 10 page 25" href="http://viewer.zmags.com/publication/f057a139?page=25"> Final on 30 Mayat Leicester City'sWalkers Stad</a> Final on 30 Mayat Leicester City'sWalkers Stad<a title="MTJANUARY 10 page 26" href="http://viewer.zmags.com/publication/f057a139?page=26">26 PROMOTION: 2010 Castrol Professional 5's</a> 26 PROMOTION: 2010 Castrol Professional 5's<a title="MTJANUARY 10 page 27" href="http://viewer.zmags.com/publication/f057a139?page=27">PROMOTION: 2010 Castrol Professional 5's 27Cas</a> PROMOTION: 2010 Castrol Professional 5's 27Cas<a title="MTJANUARY 10 page 28" href="http://viewer.zmags.com/publication/f057a139?page=28"> </a> <a title="MTJANUARY 10 page 29" href="http://viewer.zmags.com/publication/f057a139?page=29">AUCTIONS & REMARKETING 29 </a> AUCTIONS & REMARKETING 29 <a title="MTJANUARY 10 page 30" href="http://viewer.zmags.com/publication/f057a139?page=30">30 AUCTIONS & REMARKETING Although price</a> 30 AUCTIONS & REMARKETING Although price<a title="MTJANUARY 10 page 31" href="http://viewer.zmags.com/publication/f057a139?page=31">At BCA we never stop. Our 2010 sales started on J</a> At BCA we never stop. Our 2010 sales started on J<a title="MTJANUARY 10 page 32" href="http://viewer.zmags.com/publication/f057a139?page=32">32 AFTERSALES FOCUS: Oil saleslevel? </a> 32 AFTERSALES FOCUS: Oil saleslevel? <a title="MTJANUARY 10 page 33" href="http://viewer.zmags.com/publication/f057a139?page=33">TOTAL LubricantsExceptional products and servic</a> TOTAL LubricantsExceptional products and servic<a title="MTJANUARY 10 page 34" href="http://viewer.zmags.com/publication/f057a139?page=34">34 WARRANTIES: 2010 trendsWarranted incomeDea</a> 34 WARRANTIES: 2010 trendsWarranted incomeDea<a title="MTJANUARY 10 page 35" href="http://viewer.zmags.com/publication/f057a139?page=35">WARRANTIES: 2010 trends 35clause should the</a> WARRANTIES: 2010 trends 35clause should the<a title="MTJANUARY 10 page 36" href="http://viewer.zmags.com/publication/f057a139?page=36">36 MOTORTRADER Warranty DirectoryAuto Protect</a> 36 MOTORTRADER Warranty DirectoryAuto Protect<a title="MTJANUARY 10 page 37" href="http://viewer.zmags.com/publication/f057a139?page=37">WarrantywiseTransparently BetterLet me help y</a> WarrantywiseTransparently BetterLet me help y<a title="MTJANUARY 10 page 38" href="http://viewer.zmags.com/publication/f057a139?page=38">38 MOTORTRADER Warranty DirectoryMAPFRE ABRAX</a> 38 MOTORTRADER Warranty DirectoryMAPFRE ABRAX<a title="MTJANUARY 10 page 39" href="http://viewer.zmags.com/publication/f057a139?page=39">BECAUSE THE HARDEST THINGTO PUT RIGHTIS A DISSA</a> BECAUSE THE HARDEST THINGTO PUT RIGHTIS A DISSA<a title="MTJANUARY 10 page 40" href="http://viewer.zmags.com/publication/f057a139?page=40">40 MOTORTRADER Warranty DirectoryThe Warranty</a> 40 MOTORTRADER Warranty DirectoryThe Warranty<a title="MTJANUARY 10 page 41" href="http://viewer.zmags.com/publication/f057a139?page=41">EarlyBird OfferBookA Motor Trader & ASE confe</a> EarlyBird OfferBookA Motor Trader & ASE confe<a title="MTJANUARY 10 page 42" href="http://viewer.zmags.com/publication/f057a139?page=42">42 RECRUITMENT CONTACT </a> 42 RECRUITMENT CONTACT <a title="MTJANUARY 10 page 43" href="http://viewer.zmags.com/publication/f057a139?page=43">RECRUITMENT 43For CandidatesFor ClientsFor R</a> RECRUITMENT 43For CandidatesFor ClientsFor R<a title="MTJANUARY 10 page 44" href="http://viewer.zmags.com/publication/f057a139?page=44">44 RECRUITMENTCONTACTMike TraylenT: 020 82</a> 44 RECRUITMENTCONTACTMike TraylenT: 020 82<a title="MTJANUARY 10 page 45" href="http://viewer.zmags.com/publication/f057a139?page=45">CLASSIFIED 45Property Motor Trade S</a> CLASSIFIED 45Property Motor Trade S<a title="MTJANUARY 10 page 46" href="http://viewer.zmags.com/publication/f057a139?page=46">46 CLASSIFIEDCONTACT </a> 46 CLASSIFIEDCONTACT <a title="MTJANUARY 10 page 47" href="http://viewer.zmags.com/publication/f057a139?page=47">AccountantsAndy Clarke Motor Ltd are CharteredA</a> AccountantsAndy Clarke Motor Ltd are CharteredA<a title="MTJANUARY 10 page 48" href="http://viewer.zmags.com/publication/f057a139?page=48">CALL FOR ENTRIESThe search is on for thenext</a> CALL FOR ENTRIESThe search is on for thenext