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<br /> Varemerke med Nye forretnings- Våg å stille<br /> innhold muligheter spørsmål<br /> CDON.COM – STØRST PÅ LES MER OM IZETTLES DIGITALE<br /> NETTET I NORDEN MOBILE KORTLESERE FORRETNINGSMODELLER<br /> 10–13 16–19 21<br /> Nr. 1 • 2015<br /> kundene<br /> vise<br /> vei<br /> La<br /> Belønninger<br /> lønner seg<br /> KUNDEKLUBBER OG<br /> LOJALITETSPROGRAMMER<br /> 24–25<br /> – creating the<br /> brand communities<br /> of tomorrow<br /> 02 Smarter Communication www.stralfors.no<br /> Kundene styres av følelser<br /> G<br /> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 1" href="http://viewer.zmags.com/publication/f08bb938?page=1"> Varemerke med Nye forretnings- </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 2" href="http://viewer.zmags.com/publication/f08bb938?page=2"> 02 Smarter Communication </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 3" href="http://viewer.zmags.com/publication/f08bb938?page=3"> 1/2015 </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 4" href="http://viewer.zmags.com/publication/f08bb938?page=4"> 04 Smarter Communication </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 5" href="http://viewer.zmags.com/publication/f08bb938?page=5"> 1/2015 </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 6" href="http://viewer.zmags.com/publication/f08bb938?page=6"> 06 Smarter Communication </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 7" href="http://viewer.zmags.com/publication/f08bb938?page=7"> 1/2015 </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 8" href="http://viewer.zmags.com/publication/f08bb938?page=8"> Slik kartlegger du kundereisen → Begynn med å læ</a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 9" href="http://viewer.zmags.com/publication/f08bb938?page=9"> – Når de skal bestille hotell, er </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 10" href="http://viewer.zmags.com/publication/f08bb938?page=10"> CDON.COM CDON.COM inngår i Qliro Group, som er et</a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 11" href="http://viewer.zmags.com/publication/f08bb938?page=11"> Smarter Communication 11 Inviter med ko</a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 12" href="http://viewer.zmags.com/publication/f08bb938?page=12"> 12 Smarter Communication Som et neste led</a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 13" href="http://viewer.zmags.com/publication/f08bb938?page=13"> Utvidet kundeservice – hele året F </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 14" href="http://viewer.zmags.com/publication/f08bb938?page=14"> 14 Smarter Communication </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 15" href="http://viewer.zmags.com/publication/f08bb938?page=15"> 1/2015 </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 16" href="http://viewer.zmags.com/publication/f08bb938?page=16"> 16 Smarter Communication </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 17" href="http://viewer.zmags.com/publication/f08bb938?page=17"> 1/2015 </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 18" href="http://viewer.zmags.com/publication/f08bb938?page=18"> Til nå har vi lagt vekt på at de</a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 19" href="http://viewer.zmags.com/publication/f08bb938?page=19"> Hannah Meiton er salgssjef hos iZettle, ett av fle</a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 20" href="http://viewer.zmags.com/publication/f08bb938?page=20"> 20 Smarter Communication </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 21" href="http://viewer.zmags.com/publication/f08bb938?page=21"> 1/2015 </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 22" href="http://viewer.zmags.com/publication/f08bb938?page=22"> 22 Smarter Communication </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 23" href="http://viewer.zmags.com/publication/f08bb938?page=23"> Her finner du Generasjon Z Facebook Høsten 2012 </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 24" href="http://viewer.zmags.com/publication/f08bb938?page=24"> 24 Smarter Communication </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 25" href="http://viewer.zmags.com/publication/f08bb938?page=25"> De har verdens mest lojale kunder Alle bedrifter </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 26" href="http://viewer.zmags.com/publication/f08bb938?page=26"> SJ PRIO → SJ Prio har tre forskjelli- ge nivåer: </a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 27" href="http://viewer.zmags.com/publication/f08bb938?page=27"> case – lojalitet SJ er et aksjeselskap som er ei</a> <a title="NO-Smarter-Magazine-1-2015-Stralfors-Zmag page 28" href="http://viewer.zmags.com/publication/f08bb938?page=28"> Bærbar teknologi i nye format G </a>