If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
<br /> The<br /> RetailObserver<br /> 2764 N. Green Valley Pkwy. Suite 508<br /> Henderson, NV 89014-2121<br /> Electronic Service Requested<br /> 2010 INTERNATIONAL<br /> BUILDERS SHOW<br /> January, 2011 AN EYE ON THE INDUSTRY SINCE 1970 Vol. 22, Issue 1<br /> THE 2011<br /> INTERNATIONAL<br /> CES PREVIEW<br /> ®<br /> PAGE 34<br /> NKBA UNVEILS<br /> NEW LOOK FOR<br /> KBIS 2011<br /> PAGE 8<br /> Printed on Recycled Paper<br /> 10% Post Consumer<br /> PRSRT STD<br /> US Postage<br /> Paid<br /> St. Joseph, MI<br /> Permit No. 158<br /> <br /> <br /> AS I SEE IT •<br /> ELLE’S VIEW<br /> • AS I SEE IT<br /> Toasting in the New Year<br /> CHAMPAGNE FLUTES CLINK & KISSES ARE EXCHANGED<br /> T<br /> he celebration of the New Year is one of the oldest holiday traditions.<br /> The celebrating travels across the globe like a wave, with Sydney<br /> <a title="Jan '11 page 1" href="http://viewer.zmags.com/publication/f402f4ab?page=1"> The RetailObserver 2764 N. Green Valley Pkwy. Su</a> <a title="Jan '11 page 2" href="http://viewer.zmags.com/publication/f402f4ab?page=2"> </a> <a title="Jan '11 page 3" href="http://viewer.zmags.com/publication/f402f4ab?page=3"> </a> <a title="Jan '11 page 4" href="http://viewer.zmags.com/publication/f402f4ab?page=4"> AS I SEE IT • ELLE’S VIEW • AS I SEE IT </a> <a title="Jan '11 page 5" href="http://viewer.zmags.com/publication/f402f4ab?page=5"> </a> <a title="Jan '11 page 6" href="http://viewer.zmags.com/publication/f402f4ab?page=6"> VIEWS • MOE’S MUSINGS • VIEWS Happy New</a> <a title="Jan '11 page 7" href="http://viewer.zmags.com/publication/f402f4ab?page=7"> JANUARY 2011 THE RETAIL OBSERVER 7</a> <a title="Jan '11 page 8" href="http://viewer.zmags.com/publication/f402f4ab?page=8"> The National Kitchen & Bath Association and Niels</a> <a title="Jan '11 page 9" href="http://viewer.zmags.com/publication/f402f4ab?page=9"> JANUARY 2011 THE RETAIL OBSERVER 9</a> <a title="Jan '11 page 10" href="http://viewer.zmags.com/publication/f402f4ab?page=10"> 2011 KBIS | continued from page 8 | “Atten</a> <a title="Jan '11 page 11" href="http://viewer.zmags.com/publication/f402f4ab?page=11"> THE CONFERENCE PROGRAM For the 2011 conferenc</a> <a title="Jan '11 page 12" href="http://viewer.zmags.com/publication/f402f4ab?page=12"> Book Review • It’s No</a> <a title="Jan '11 page 13" href="http://viewer.zmags.com/publication/f402f4ab?page=13"> MOVING? —LOOKING TO— Change your deliver</a> <a title="Jan '11 page 14" href="http://viewer.zmags.com/publication/f402f4ab?page=14"> Manufacturer {NOTES} Wine Cabinet With a Wow Fa</a> <a title="Jan '11 page 15" href="http://viewer.zmags.com/publication/f402f4ab?page=15"> JANUARY 2011 THE RETAIL OBSERVER 15</a> <a title="Jan '11 page 16" href="http://viewer.zmags.com/publication/f402f4ab?page=16"> Industry [ News ] BERTAZZONI EXPANDS ITS SUITE </a> <a title="Jan '11 page 17" href="http://viewer.zmags.com/publication/f402f4ab?page=17"> • GE UNVEILS NUCLEUS™ ENERGY MANAGER— THE FUTU</a> <a title="Jan '11 page 18" href="http://viewer.zmags.com/publication/f402f4ab?page=18"> Industry [ News ] continued from page 17 </a> <a title="Jan '11 page 19" href="http://viewer.zmags.com/publication/f402f4ab?page=19"> </a> <a title="Jan '11 page 20" href="http://viewer.zmags.com/publication/f402f4ab?page=20"> Industry [ News ] continued from page 18 </a> <a title="Jan '11 page 21" href="http://viewer.zmags.com/publication/f402f4ab?page=21"> THE “BEST VALUE” PROFESSIONAL RANGES </a> <a title="Jan '11 page 22" href="http://viewer.zmags.com/publication/f402f4ab?page=22"> Industry [ News ] continued from page 20 </a> <a title="Jan '11 page 23" href="http://viewer.zmags.com/publication/f402f4ab?page=23"> JANUARY 2011 THE RETAIL OBSERVER 23</a> <a title="Jan '11 page 24" href="http://viewer.zmags.com/publication/f402f4ab?page=24"> Industry [ News ] continued from page 22 </a> <a title="Jan '11 page 25" href="http://viewer.zmags.com/publication/f402f4ab?page=25"> </a> <a title="Jan '11 page 26" href="http://viewer.zmags.com/publication/f402f4ab?page=26"> Industry [ News ] continued from page 24 </a> <a title="Jan '11 page 27" href="http://viewer.zmags.com/publication/f402f4ab?page=27"> JANUARY 2011 THE RETAIL OBSERVER 27</a> <a title="Jan '11 page 28" href="http://viewer.zmags.com/publication/f402f4ab?page=28"> Powerful Selling Strategies • Uncork Y</a> <a title="Jan '11 page 29" href="http://viewer.zmags.com/publication/f402f4ab?page=29"> </a> <a title="Jan '11 page 30" href="http://viewer.zmags.com/publication/f402f4ab?page=30"> Industry [ News ] continued from page 26 </a> <a title="Jan '11 page 31" href="http://viewer.zmags.com/publication/f402f4ab?page=31"> </a> <a title="Jan '11 page 32" href="http://viewer.zmags.com/publication/f402f4ab?page=32"> Manufacturer {NOTES} • </a> <a title="Jan '11 page 33" href="http://viewer.zmags.com/publication/f402f4ab?page=33"> Light awakens the senses and brings your cooking </a> <a title="Jan '11 page 34" href="http://viewer.zmags.com/publication/f402f4ab?page=34"> • 2011 Inter CES® PR Exhibit Dates Thursday</a> <a title="Jan '11 page 35" href="http://viewer.zmags.com/publication/f402f4ab?page=35"> • national EVIEW Product Debuts at CES 1970 Vi</a> <a title="Jan '11 page 36" href="http://viewer.zmags.com/publication/f402f4ab?page=36"> | continued from page 35 | Navigating CES </a> <a title="Jan '11 page 37" href="http://viewer.zmags.com/publication/f402f4ab?page=37"> • Show Locations Map </a> <a title="Jan '11 page 38" href="http://viewer.zmags.com/publication/f402f4ab?page=38"> · A S S O C I AT I O N N E W S CEA Establ</a> <a title="Jan '11 page 39" href="http://viewer.zmags.com/publication/f402f4ab?page=39"> </a> <a title="Jan '11 page 40" href="http://viewer.zmags.com/publication/f402f4ab?page=40"> Elly Valas · R E T A I L V I</a> <a title="Jan '11 page 41" href="http://viewer.zmags.com/publication/f402f4ab?page=41"> stores who appreciate their reliance on social me</a> <a title="Jan '11 page 42" href="http://viewer.zmags.com/publication/f402f4ab?page=42"> John Tschohl · C U S T O M E R S E R V </a> <a title="Jan '11 page 43" href="http://viewer.zmags.com/publication/f402f4ab?page=43"> KBIS.com Olson Photographic, LLC Mark Ehlen/Ehl</a> <a title="Jan '11 page 44" href="http://viewer.zmags.com/publication/f402f4ab?page=44"> Chris Thiede · B R A N D B U I L D I</a> <a title="Jan '11 page 45" href="http://viewer.zmags.com/publication/f402f4ab?page=45"> JANUARY 2011 THE RETAIL OBSERVER 45</a> <a title="Jan '11 page 46" href="http://viewer.zmags.com/publication/f402f4ab?page=46"> Kelly Rigdon · B U S I N E S S S O L U T </a> <a title="Jan '11 page 47" href="http://viewer.zmags.com/publication/f402f4ab?page=47"> GET CONNECTED ONLINE! The RetailObserver To </a> <a title="Jan '11 page 48" href="http://viewer.zmags.com/publication/f402f4ab?page=48"> Rick Segel · R E T A I L B U S I N E</a> <a title="Jan '11 page 49" href="http://viewer.zmags.com/publication/f402f4ab?page=49"> TO FIND YOUR LOCAL DISTRIBUTOR PLEASE CALL THE FA</a> <a title="Jan '11 page 50" href="http://viewer.zmags.com/publication/f402f4ab?page=50"> Kevin M. Henry · T R E N D S </a> <a title="Jan '11 page 51" href="http://viewer.zmags.com/publication/f402f4ab?page=51"> The Leukemia & Lymphoma Society - helping patien</a> <a title="Jan '11 page 52" href="http://viewer.zmags.com/publication/f402f4ab?page=52"> Robert Spector · MOM & POP STORE Th</a> <a title="Jan '11 page 53" href="http://viewer.zmags.com/publication/f402f4ab?page=53"> GET CONNECTED ONLINE! The RetailObserver To </a> <a title="Jan '11 page 54" href="http://viewer.zmags.com/publication/f402f4ab?page=54"> Global Good Luck Traditions L ooking</a> <a title="Jan '11 page 55" href="http://viewer.zmags.com/publication/f402f4ab?page=55"> JANUARY 6-9 INTERNATIONAL CES CONSUMER ELECTRONIC</a> <a title="Jan '11 page 56" href="http://viewer.zmags.com/publication/f402f4ab?page=56"> If Appliances Who Would They Talk to, a B </a> <a title="Jan '11 page 57" href="http://viewer.zmags.com/publication/f402f4ab?page=57"> • SERVICE NEWS Could Talk... nd What Would They</a> <a title="Jan '11 page 58" href="http://viewer.zmags.com/publication/f402f4ab?page=58"> • BUYING GROUP NEWS Independents Get Connected</a> <a title="Jan '11 page 59" href="http://viewer.zmags.com/publication/f402f4ab?page=59"> LOOK WHO'S READING... The RetailObserver </a> <a title="Jan '11 page 60" href="http://viewer.zmags.com/publication/f402f4ab?page=60"> • BUYING GROUP NEWS Brandsource and Top Suppl</a> <a title="Jan '11 page 61" href="http://viewer.zmags.com/publication/f402f4ab?page=61"> </a> <a title="Jan '11 page 62" href="http://viewer.zmags.com/publication/f402f4ab?page=62"> John Minahan Never Have More B Than You Can F T</a> <a title="Jan '11 page 63" href="http://viewer.zmags.com/publication/f402f4ab?page=63"> • FEATURED COLUMN usiness Partners it in an El</a> <a title="Jan '11 page 64" href="http://viewer.zmags.com/publication/f402f4ab?page=64"> In Memorium • R E M E M B R A N C E </a> <a title="Jan '11 page 65" href="http://viewer.zmags.com/publication/f402f4ab?page=65"> WALL OF FAME• RETAILERS OBSERVED • WALL O</a> <a title="Jan '11 page 66" href="http://viewer.zmags.com/publication/f402f4ab?page=66"> Manufacturer {NOTES} •</a> <a title="Jan '11 page 67" href="http://viewer.zmags.com/publication/f402f4ab?page=67"> </a> <a title="Jan '11 page 68" href="http://viewer.zmags.com/publication/f402f4ab?page=68"> Steam. Convection. Perfection. </a>