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<br /> How COVID-19 is Changing Real Estate x Preparing for Winter<br /> Improve Your Communication Capabilities x PMA Presents EPIC Awards x Making Better Decisions<br /> www.pma-dc.org • www.bestapartmentsindc.com<br /> PUTTING OUR<br /> 35 YEARS OF RATED 5 OUT OF 5<br /> BY HOA PROPERTY MANAGERS<br /> PAVING & CONCRETE<br /> EXPERIENCE TO<br /> WORK FOR YOU.<br /> info@brotherspaving.com<br /> 2 www.pma-dc.org www.bestapartmentsindc.com<br /> PRESIDENT’S MESSAGE<br /> Saying Adios to 2020 and<br /> Hello to 2021<br /> Elaine De Lude<br /> We all know the stats and we’ve heard the<br /> common buzz words surrounding 2020, so let<br /> us skip that and move on to what we can look<br /> forward to within our Association in 2021. We<br /> are thrill<a title="BULLETINDecember2020 page 1" href="http://viewer.zmags.com/publication/f476ae6a?page=1"> How COVID-19 is </a> <a title="BULLETINDecember2020 page 2" href="http://viewer.zmags.com/publication/f476ae6a?page=2"> PUTTING OUR 35 YEARS OF RATED 5 OUT </a> <a title="BULLETINDecember2020 page 3" href="http://viewer.zmags.com/publication/f476ae6a?page=3"> PRESIDENT’S MESSAGE Saying Adios to 2020 and Hell</a> <a title="BULLETINDecember2020 page 4" href="http://viewer.zmags.com/publication/f476ae6a?page=4"> 10"h x AD SIZE: 7.5"w AD FOR P.C. RICHARD BUILDER</a> <a title="BULLETINDecember2020 page 5" href="http://viewer.zmags.com/publication/f476ae6a?page=5"> The Buzz Lessons Learned from COVID-19 </a> <a title="BULLETINDecember2020 page 6" href="http://viewer.zmags.com/publication/f476ae6a?page=6"> How COVID-19 is Changing Real Estate Property </a> <a title="BULLETINDecember2020 page 7" href="http://viewer.zmags.com/publication/f476ae6a?page=7"> Past Presidents’ Awards Ceremony PMA Honored Bob </a> <a title="BULLETINDecember2020 page 8" href="http://viewer.zmags.com/publication/f476ae6a?page=8"> 24%. Having an experienced, tenured team gives Bo</a> <a title="BULLETINDecember2020 page 9" href="http://viewer.zmags.com/publication/f476ae6a?page=9"> still serving in the military. Her first assignme</a> <a title="BULLETINDecember2020 page 10" href="http://viewer.zmags.com/publication/f476ae6a?page=10"> serve the less fortunate. During his time at Brig</a> <a title="BULLETINDecember2020 page 11" href="http://viewer.zmags.com/publication/f476ae6a?page=11"> ...And More! Additionally, at the Past Presidents</a> <a title="BULLETINDecember2020 page 12" href="http://viewer.zmags.com/publication/f476ae6a?page=12"> Improve Your Communication Capabilities Those </a> <a title="BULLETINDecember2020 page 13" href="http://viewer.zmags.com/publication/f476ae6a?page=13"> Making Better Decisions In a new book, Invent </a> <a title="BULLETINDecember2020 page 14" href="http://viewer.zmags.com/publication/f476ae6a?page=14"> Meet PMA’s Board of Directors President Elaine </a> <a title="BULLETINDecember2020 page 15" href="http://viewer.zmags.com/publication/f476ae6a?page=15"> ments. He is responsible for the overall back-of-</a> <a title="BULLETINDecember2020 page 16" href="http://viewer.zmags.com/publication/f476ae6a?page=16"> within the property management industry and colla</a> <a title="BULLETINDecember2020 page 17" href="http://viewer.zmags.com/publication/f476ae6a?page=17"> Operations Corner Preparing for Winter Taking app</a> <a title="BULLETINDecember2020 page 18" href="http://viewer.zmags.com/publication/f476ae6a?page=18"> mental trees and shrubs. Experts recommend that p</a> <a title="BULLETINDecember2020 page 19" href="http://viewer.zmags.com/publication/f476ae6a?page=19"> Tom’s Blog Empathy Goes a Long Way; Lack Thereof </a> <a title="BULLETINDecember2020 page 20" href="http://viewer.zmags.com/publication/f476ae6a?page=20"> stellar reputation who spends hundreds of thousan</a> <a title="BULLETINDecember2020 page 21" href="http://viewer.zmags.com/publication/f476ae6a?page=21"> Reasons Why Delegation Fails One of the secret</a> <a title="BULLETINDecember2020 page 22" href="http://viewer.zmags.com/publication/f476ae6a?page=22"> Stand Out, Be Heard and Get Connected PMA’s comm</a> <a title="BULLETINDecember2020 page 23" href="http://viewer.zmags.com/publication/f476ae6a?page=23"> Associate Membership Council Chair: Debra Ma</a> <a title="BULLETINDecember2020 page 24" href="http://viewer.zmags.com/publication/f476ae6a?page=24"> Human Resources Council Chair: Maj Roembke (</a> <a title="BULLETINDecember2020 page 25" href="http://viewer.zmags.com/publication/f476ae6a?page=25"> Community Service Community Service Committee </a> <a title="BULLETINDecember2020 page 26" href="http://viewer.zmags.com/publication/f476ae6a?page=26"> Holiday Ball Committee Chair: Larry Edmonds </a> <a title="BULLETINDecember2020 page 27" href="http://viewer.zmags.com/publication/f476ae6a?page=27"> A Tribute to Tony Hsieh This month, we lost an</a> <a title="BULLETINDecember2020 page 28" href="http://viewer.zmags.com/publication/f476ae6a?page=28"> Associate Member Digest: Introducing PMA’s New Co</a> <a title="BULLETINDecember2020 page 29" href="http://viewer.zmags.com/publication/f476ae6a?page=29"> NEW! Silver Sponsorship (Only ten available) $3,0</a> <a title="BULLETINDecember2020 page 30" href="http://viewer.zmags.com/publication/f476ae6a?page=30"> PMA’s 2020 Five-Star Sponsors DECEMBER</a> <a title="BULLETINDecember2020 page 31" href="http://viewer.zmags.com/publication/f476ae6a?page=31"> THE PROPERTY MANAGEMENT STAFFING SPECIALISTS www</a> <a title="BULLETINDecember2020 page 32" href="http://viewer.zmags.com/publication/f476ae6a?page=32"> NEW! Silver Sponsorship (Only ten available) $3,0</a> <a title="BULLETINDecember2020 page 33" href="http://viewer.zmags.com/publication/f476ae6a?page=33"> PMA’s 2020 Five-Star Sponsors DECEMBER</a> <a title="BULLETINDecember2020 page 34" href="http://viewer.zmags.com/publication/f476ae6a?page=34"> THE PROPERTY MANAGEMENT STAFFING SPECIALISTS www</a>