If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
You need a JavaScript-enabled browser to view this Publication
Please follow these steps to view the Publication:
Enable JavaScript in your browser
Refresh this page
Best regards
Zmags
2017 GLOBAL
WORKPLACE
TRENDS
Sodexo’s Focus: Quality of Life
Sodexo is the world leader in services that improve quality of life, an
essential factor in individual and organizational performance. Operating in
80 countries, Sodexo serves 75 million consumers each day through its
unique combination of Onsite Services, Benefits and Rewards Services,
and Personal and Home Services.
At Sodexo, we believe that when companies place people’s quality of life
at the center of their thinking, they create a more committed and engaged
workforce. We have worked to make quality of life something that is
concrete and operational, reconciling individual expectations with the goals
of companies and viewing workplace trends through the lens of quality
of life. We have identified six dimensions of quality of life on which our
services have a direct impact:
The Physical Environment: Ensur
2017 GLOBAL WORKPLACE TRENDS
Sodexo’s Focus: Quality of Life Sodexo is the wo
TABLE OF CONTENTS The Art and Science of Sodexo
S odexo is a “people company,” worki
think tanks and more. They are authors, researche
THE ART AND SCIENCE OF SODEXO’S GLOBAL WORKPLAC
4. The New Gen of Robotics: How Robots 8.
THE AGILE ORGANIZATION STRIKING A BALANCE BETWEEN
The old sense of “rules and pro
THE AGILE ORGANIZATION Striking a Balance Between
Each of these evolutions has taken big bites out
mindset. Businesses need, he says, to “innovate,
“Agility is not limited to a sector or geograph
striving to help employees embrace agility by int
15
THE RISE OF CROSS-WORKPLACES ACCELERATING INNOVAT
“Creating places and programs where pe
CROSS-WORKPLACES THE RISE OF CROSS-WORKPLACES ACC
“Globalization, the democratization
sustainability. Chevalier tells us: “The most fru
“Open innovation thinking, wh
EMPLOYEES WITHOUT BORDERS UNDERSTANDING THE IMPAC
“[Migration] is not just a crisis of numbers; it
EMPLOYEES WITHOUT BORDERS EMPLOYEES WITHOUT BORDE
“Two factors—language and employment—are ce
in times of recovery and transition, and in emplo
“Business has a responsibility to train workers
THE NEW GEN OF ROBOTICS HOW ROBOTS ARE TRANSFORMI
“Many people are anxious today thinking
ROBOTS AND HUMANS: THE NEW COWORKERS The
UNEXPECTED OPPORTUNITIES Some robots, for instanc
“We do not want to lose the human factor, as this
touch’ that can make the difference to customers.
INTERGENERATIONAL LEARNING A NEW MODEL FOR TALENT
“This new demographic, the ‘experienced economy,
INTERGENERATIONAL LEARNING A New Model for Talent
it in intergenerational relations with “intergene
“OThrgisaniezwatdioenmsoagnrdapbhuisci,ntehses‘es
across generations. As Héctor Martínez, Assistant
PERSONAL BRANDING GOES TO WORK A POWERFUL TOOL FO
“The personal brand should really be the essence
THE VALUE OF OVERLAPPING PERSONAL BRANDS AN
“Personal branding is moving q
“Personal branding has the potential to make last
competitive advantage while improving reputation,
WORKPLACE IMPLICATIONS With more employers checki
SODEXO 2017 GLOBAL WORKPLACE TRENDS 47
REDEFINING WORKPLACE EXPERIENCE PUTTING DESIGN TH
“Design thinking can make employees’ lives
EMPLOYEE EXPERIENCE TOUCH POINTS WORKPLACE EXPER
“Getting buy-in from workers on the design—i.e.,
THE DESIGN THINKING APPROACH Improving the workpl
“The goal should be not only to provide a gen
abilities. Modern design in office layouts is her
SODEXO 2017 GLOBAL WORKPLACE TRENDS 55
THE 2030 AGENDA FOR SUSTAINABLE DEVELOPMEN
“The SDGs have given us a new set of g
the company has been committed to since 1966, whe
concerns such as food waste, Malcolm notes, the c
Other organizations are looking to external partn
“Employees feel more engaged and loyal when their
“Very often, sustainability is about exchange—it
THE 2030 AGENDA FOR SUSTAINABLE DEVELOP
UNLOCKING THE POTENTIAL OF MILLENNIAL
Generational Stereotypes, examined figures from t
MILLENNIALS: THE CREST MILLENNIAOLFS
“We’re so fascinated with millennials because we’
existence, and they want a workplace that support
“Employers should be creating new exp
“Millennials are really driven by the idea of YOL
SODEXO 2017 GLOBAL WORKPLACE TRENDS 71
WELLNESS 3.0 THE WORKPLACE AS A WELLNESS DESTINAT
“Most workplace wellness programs are
“The old model consists of wellness programs that
work environments for different functions. For ex
MOVINGTOWARDWORKERSAFETYANDHEALTH MOVING
and design, led by the U.S. Centers for Disease C
“Cultural norms are very important to consider; e
their workplaces healthy “destinations” for emplo
80 SODEXO 2017 GLOBAL WORKPLACE TRENDS
More About the Experts Who Contributed Sodexo con
Gudrun Litzenberger, General Secretary, Internati
Gaurav Gulati, Asia’s Leading Personal Branding a
Thomas Candeal, Sustainability Project Manager, I
Joan Kuhl, Founder and President, Why Millennials
Endnotes THE AGILE ORGANIZATION 1 Original inter
THE NEW GEN OF ROBOTICS 1 rolandberger.com/public
PERSONAL BRANDING GOES TO WORK 1 Original intervi
9 group.bnpparibas/en/news/bnp-paribas-glob-
www.sodexo.com 90 SODEXO 2017 GLOBAL