MT FEBRUARY 2010

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Zmags

MOTORTRADER www.motortrader.com tHe award-wINNING VoIce oF tHe car retaILING Sector FEBRUARY 2010 18 WINNER Best trade Publication of the Year 32 Peter Vardy on customer care 14 Jeremy 4X4s come in Thomson from the cold January jamboree Sales up 30% but it’s too soon to celebrate BEhINd ThE hEAdlINEs 06 &<a title="MT FEBRUARY 2010 page 1" href="http://viewer.zmags.com/publication/fc2bacea?page=1">MOTORTRADERwww.motortrader.com </a> MOTORTRADERwww.motortrader.com <a title="MT FEBRUARY 2010 page 2" href="http://viewer.zmags.com/publication/fc2bacea?page=2">MANUALCall 02921</a> MANUALCall 02921<a title="MT FEBRUARY 2010 page 3" href="http://viewer.zmags.com/publication/fc2bacea?page=3">18Dealer analysis18 The MT InterviewMazda Mot</a> 18Dealer analysis18 The MT InterviewMazda Mot<a title="MT FEBRUARY 2010 page 4" href="http://viewer.zmags.com/publication/fc2bacea?page=4">ECU’s & TCU’s AB</a> ECU’s & TCU’s AB<a title="MT FEBRUARY 2010 page 5" href="http://viewer.zmags.com/publication/fc2bacea?page=5">COMMENT 05CurtisHutchinso</a> COMMENT 05CurtisHutchinso<a title="MT FEBRUARY 2010 page 6" href="http://viewer.zmags.com/publication/fc2bacea?page=6">06 BEHIND THE HEADLINES: January car salesA</a> 06 BEHIND THE HEADLINES: January car salesA<a title="MT FEBRUARY 2010 page 7" href="http://viewer.zmags.com/publication/fc2bacea?page=7">BEHIND THE HEADLINES: January car sales 07yea</a> BEHIND THE HEADLINES: January car sales 07yea<a title="MT FEBRUARY 2010 page 8" href="http://viewer.zmags.com/publication/fc2bacea?page=8">08 BEHIND THE HEADLINES: NissanJohn KirwanN </a> 08 BEHIND THE HEADLINES: NissanJohn KirwanN <a title="MT FEBRUARY 2010 page 9" href="http://viewer.zmags.com/publication/fc2bacea?page=9">We are the ONLY warranty company...Are you wise</a> We are the ONLY warranty company...Are you wise<a title="MT FEBRUARY 2010 page 10" href="http://viewer.zmags.com/publication/fc2bacea?page=10">10 BEHIND THE HEADLINES: Motor ExpoDoing the</a> 10 BEHIND THE HEADLINES: Motor ExpoDoing the<a title="MT FEBRUARY 2010 page 11" href="http://viewer.zmags.com/publication/fc2bacea?page=11">TMDisposal Network THOUGH</a> TMDisposal Network THOUGH<a title="MT FEBRUARY 2010 page 12" href="http://viewer.zmags.com/publication/fc2bacea?page=12">12 BEHIND THE HEADLINES: Chevrolet SparkChevy's</a> 12 BEHIND THE HEADLINES: Chevrolet SparkChevy's<a title="MT FEBRUARY 2010 page 13" href="http://viewer.zmags.com/publication/fc2bacea?page=13">BUYERS KEEPCOMING.SELLERS KEEPCOMING.CARS KEE</a> BUYERS KEEPCOMING.SELLERS KEEPCOMING.CARS KEE<a title="MT FEBRUARY 2010 page 14" href="http://viewer.zmags.com/publication/fc2bacea?page=14">14 BEHIND THE HEADLINES: 4X4s bounce backGaining</a> 14 BEHIND THE HEADLINES: 4X4s bounce backGaining<a title="MT FEBRUARY 2010 page 15" href="http://viewer.zmags.com/publication/fc2bacea?page=15">BEHIND THE HEADLINES: 4X4s bounce back 15Janua</a> BEHIND THE HEADLINES: 4X4s bounce back 15Janua<a title="MT FEBRUARY 2010 page 16" href="http://viewer.zmags.com/publication/fc2bacea?page=16">16 PROMOTION: 2010 Castrol Professional 5'sAr</a> 16 PROMOTION: 2010 Castrol Professional 5'sAr<a title="MT FEBRUARY 2010 page 17" href="http://viewer.zmags.com/publication/fc2bacea?page=17">How to enterThe 2010 Castrol Professional 5's i</a> How to enterThe 2010 Castrol Professional 5's i<a title="MT FEBRUARY 2010 page 18" href="http://viewer.zmags.com/publication/fc2bacea?page=18">18 THE MOTORTRADER INTERVIEW: Jeremy Thomson</a> 18 THE MOTORTRADER INTERVIEW: Jeremy Thomson<a title="MT FEBRUARY 2010 page 19" href="http://viewer.zmags.com/publication/fc2bacea?page=19">THE MOTORTRADER INTERVIEW: Jeremy Thomson 19C</a> THE MOTORTRADER INTERVIEW: Jeremy Thomson 19C<a title="MT FEBRUARY 2010 page 20" href="http://viewer.zmags.com/publication/fc2bacea?page=20">20 THE MOTORTRADER INTERVIEW: Jeremy Thomson </a> 20 THE MOTORTRADER INTERVIEW: Jeremy Thomson <a title="MT FEBRUARY 2010 page 21" href="http://viewer.zmags.com/publication/fc2bacea?page=21">Can youinstantly valuethis vehicle?Manh</a> Can youinstantly valuethis vehicle?Manh<a title="MT FEBRUARY 2010 page 22" href="http://viewer.zmags.com/publication/fc2bacea?page=22">22 THE MOTORTRADER INTERVIEW: Jeremy Thomson </a> 22 THE MOTORTRADER INTERVIEW: Jeremy Thomson <a title="MT FEBRUARY 2010 page 23" href="http://viewer.zmags.com/publication/fc2bacea?page=23">THE MOTORTRADER INTERVIEW: Jeremy Thomson 23</a> THE MOTORTRADER INTERVIEW: Jeremy Thomson 23<a title="MT FEBRUARY 2010 page 24" href="http://viewer.zmags.com/publication/fc2bacea?page=24">24 THE MOTORTRADER INTERVIEW: Jeremy Thomson </a> 24 THE MOTORTRADER INTERVIEW: Jeremy Thomson <a title="MT FEBRUARY 2010 page 25" href="http://viewer.zmags.com/publication/fc2bacea?page=25">THE MOTORTRADER INTERVIEW: Jeremy Thomson 25D</a> THE MOTORTRADER INTERVIEW: Jeremy Thomson 25D<a title="MT FEBRUARY 2010 page 26" href="http://viewer.zmags.com/publication/fc2bacea?page=26"> MOTOR TRADER26 PICK OF THE MONTH </a> MOTOR TRADER26 PICK OF THE MONTH <a title="MT FEBRUARY 2010 page 27" href="http://viewer.zmags.com/publication/fc2bacea?page=27">Reilly spells outVauxhall's futureOPEL/VAUXHAL</a> Reilly spells outVauxhall's futureOPEL/VAUXHAL<a title="MT FEBRUARY 2010 page 28" href="http://viewer.zmags.com/publication/fc2bacea?page=28">28 PICK OF THE MONTHHedge funds sue Porschean</a> 28 PICK OF THE MONTHHedge funds sue Porschean<a title="MT FEBRUARY 2010 page 29" href="http://viewer.zmags.com/publication/fc2bacea?page=29">Financial MOTORTRADERConference 2010Earl</a> Financial MOTORTRADERConference 2010Earl<a title="MT FEBRUARY 2010 page 30" href="http://viewer.zmags.com/publication/fc2bacea?page=30">30 DEALER INSIGHT: Richmond HyundaiLife after sc</a> 30 DEALER INSIGHT: Richmond HyundaiLife after sc<a title="MT FEBRUARY 2010 page 31" href="http://viewer.zmags.com/publication/fc2bacea?page=31">page Nobes established Richmond inPortsmouth </a> page Nobes established Richmond inPortsmouth <a title="MT FEBRUARY 2010 page 32" href="http://viewer.zmags.com/publication/fc2bacea?page=32">32 TALKING HEADS: Customer careTalking headsWha</a> 32 TALKING HEADS: Customer careTalking headsWha<a title="MT FEBRUARY 2010 page 33" href="http://viewer.zmags.com/publication/fc2bacea?page=33">Sponsored by 33</a> Sponsored by 33<a title="MT FEBRUARY 2010 page 34" href="http://viewer.zmags.com/publication/fc2bacea?page=34">hot34 HUTTON REPORTSEN ROUTE: Seat carsbei</a> hot34 HUTTON REPORTSEN ROUTE: Seat carsbei<a title="MT FEBRUARY 2010 page 35" href="http://viewer.zmags.com/publication/fc2bacea?page=35">Before you think paint, let's talk productivity.</a> Before you think paint, let's talk productivity.<a title="MT FEBRUARY 2010 page 36" href="http://viewer.zmags.com/publication/fc2bacea?page=36">36 TRAINING: Growing salesMaking it countTraini</a> 36 TRAINING: Growing salesMaking it countTraini<a title="MT FEBRUARY 2010 page 37" href="http://viewer.zmags.com/publication/fc2bacea?page=37">TRAINING: Growing sales 37recognised this an</a> TRAINING: Growing sales 37recognised this an<a title="MT FEBRUARY 2010 page 38" href="http://viewer.zmags.com/publication/fc2bacea?page=38">38 PROPERTY: Market trends</a> 38 PROPERTY: Market trends<a title="MT FEBRUARY 2010 page 39" href="http://viewer.zmags.com/publication/fc2bacea?page=39">PROPERTY: Market trends 39pointing to a 9 pe</a> PROPERTY: Market trends 39pointing to a 9 pe<a title="MT FEBRUARY 2010 page 40" href="http://viewer.zmags.com/publication/fc2bacea?page=40">40 MOTORTRADER Property DirectoryAdlersContac</a> 40 MOTORTRADER Property DirectoryAdlersContac<a title="MT FEBRUARY 2010 page 41" href="http://viewer.zmags.com/publication/fc2bacea?page=41">MOTORTRADER Property Directory 41Lambert Smith</a> MOTORTRADER Property Directory 41Lambert Smith<a title="MT FEBRUARY 2010 page 42" href="http://viewer.zmags.com/publication/fc2bacea?page=42">42 RECRUITMENTContaCtMike Traylent: 020 825</a> 42 RECRUITMENTContaCtMike Traylent: 020 825<a title="MT FEBRUARY 2010 page 43" href="http://viewer.zmags.com/publication/fc2bacea?page=43">RECRUITMENT 4311568_Wayside Group Rec Ad_MT.AWK </a> RECRUITMENT 4311568_Wayside Group Rec Ad_MT.AWK <a title="MT FEBRUARY 2010 page 44" href="http://viewer.zmags.com/publication/fc2bacea?page=44">44 RECRUITMENTContaCtMike Traylent: 020 825</a> 44 RECRUITMENTContaCtMike Traylent: 020 825<a title="MT FEBRUARY 2010 page 45" href="http://viewer.zmags.com/publication/fc2bacea?page=45">CLASSIFIED 45Garage EquipmentbadgesLOSING TR</a> CLASSIFIED 45Garage EquipmentbadgesLOSING TR<a title="MT FEBRUARY 2010 page 46" href="http://viewer.zmags.com/publication/fc2bacea?page=46">46 CLASSIFIEDGarage EquipmentContaCtTony Welc</a> 46 CLASSIFIEDGarage EquipmentContaCtTony Welc<a title="MT FEBRUARY 2010 page 47" href="http://viewer.zmags.com/publication/fc2bacea?page=47">BUYERS' GUIDE 47AccountantsAndy Clarke Motor</a> BUYERS' GUIDE 47AccountantsAndy Clarke Motor<a title="MT FEBRUARY 2010 page 48" href="http://viewer.zmags.com/publication/fc2bacea?page=48">ﬁnancegatewayafreshapproach tocarﬁnanceNeed</a> ﬁnancegatewayafreshapproach tocarﬁnanceNeed