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<br /> Remembering Walt Donaldson | Delivering the Ultimate Customer Experience | Dress for Success<br /> Understanding Diversity, Equity and Inclusion Principles | Five Habits of Great Leaders | Maintaining Pool Furniture<br /> SUMMER ESCAPE<br /> WITH GOLF AND GRAPES<br /> WEDNESDAY, JUNE 23, 2021<br /> BULL RUN GOLF CLUB, HAYMARKET, VA<br /> PRESENTED BY<br /> www.pma-dc.org • www.bestapartmentsindc.com<br /> PUTTING OUR<br /> 35 YEARS OF RATED 5 OUT OF 5<br /> BY HOA PROPERTY MANAGERS<br /> PAVING & CONCRETE<br /> EXPERIENCE TO<br /> WORK FOR YOU.<br /> info@brotherspaving.com<br /> 2 www.pma-dc.org www.bestapartmentsindc.com<br /> PRESIDENT’S MESSAGE<br /> We’re Working Hard for You!<br /> Elaine De Lude<br /> PMA’s volunteer leaders and staff been busy<a title="BULLETINJune2021 page 1" href="http://viewer.zmags.com/publication/cd41e1b8?page=1"> Remembering Walt Donaldson | Deliv</a> <a title="BULLETINJune2021 page 2" href="http://viewer.zmags.com/publication/cd41e1b8?page=2"> PUTTING OUR 35 YEARS OF RATED 5 OUT </a> <a title="BULLETINJune2021 page 3" href="http://viewer.zmags.com/publication/cd41e1b8?page=3"> PRESIDENT’S MESSAGE We’re Working Hard for You! </a> <a title="BULLETINJune2021 page 4" href="http://viewer.zmags.com/publication/cd41e1b8?page=4"> THE PROPERTY MANAGEMENT STAFFING SPECIALISTS www</a> <a title="BULLETINJune2021 page 5" href="http://viewer.zmags.com/publication/cd41e1b8?page=5"> The Buzz An Uncertain DC Commercial Market Remain</a> <a title="BULLETINJune2021 page 6" href="http://viewer.zmags.com/publication/cd41e1b8?page=6"> Gain an Understanding of Diversity, Equity and In</a> <a title="BULLETINJune2021 page 7" href="http://viewer.zmags.com/publication/cd41e1b8?page=7"> leave with a better understanding of how to chall</a> <a title="BULLETINJune2021 page 8" href="http://viewer.zmags.com/publication/cd41e1b8?page=8"> Remembering Walt Donaldson PMA is deeply sadde</a> <a title="BULLETINJune2021 page 9" href="http://viewer.zmags.com/publication/cd41e1b8?page=9"> An Uncertain DC Commercial Market Remains As t</a> <a title="BULLETINJune2021 page 10" href="http://viewer.zmags.com/publication/cd41e1b8?page=10"> Dress for Success Does the appearance of your </a> <a title="BULLETINJune2021 page 11" href="http://viewer.zmags.com/publication/cd41e1b8?page=11"> PMA’s Summer Escape is Right Around the Corner T</a> <a title="BULLETINJune2021 page 12" href="http://viewer.zmags.com/publication/cd41e1b8?page=12"> Summer Escape Sponsors PRESENTING SPONSOR Sage</a> <a title="BULLETINJune2021 page 13" href="http://viewer.zmags.com/publication/cd41e1b8?page=13"> Delivering the Ultimate Customer Experience Cu</a> <a title="BULLETINJune2021 page 14" href="http://viewer.zmags.com/publication/cd41e1b8?page=14"> ultimate customer experiences. 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Registra</a> <a title="BULLETINJune2021 page 16" href="http://viewer.zmags.com/publication/cd41e1b8?page=16"> Effective Communication for a Remote and Digital </a> <a title="BULLETINJune2021 page 17" href="http://viewer.zmags.com/publication/cd41e1b8?page=17"> A Gratifying Day at Stephen Knolls School The </a> <a title="BULLETINJune2021 page 18" href="http://viewer.zmags.com/publication/cd41e1b8?page=18"> May Photo Gallery PMA Day at Stephen Knolls Schoo</a> <a title="BULLETINJune2021 page 19" href="http://viewer.zmags.com/publication/cd41e1b8?page=19"> Mitch Fischler (Zerodraft Maryland) edges by the </a> <a title="BULLETINJune2021 page 20" href="http://viewer.zmags.com/publication/cd41e1b8?page=20"> Share Your Knowledge at PMEXPO No doubt you’ve</a> <a title="BULLETINJune2021 page 21" href="http://viewer.zmags.com/publication/cd41e1b8?page=21"> Operations Corner Maintaining Pool Furniture Mem</a> <a title="BULLETINJune2021 page 22" href="http://viewer.zmags.com/publication/cd41e1b8?page=22"> sides from the storage room when placing t</a> <a title="BULLETINJune2021 page 23" href="http://viewer.zmags.com/publication/cd41e1b8?page=23"> protect chair frames from damage when residents m</a> <a title="BULLETINJune2021 page 24" href="http://viewer.zmags.com/publication/cd41e1b8?page=24"> Tom’s Blog Take the Time to Be Brief French math</a> <a title="BULLETINJune2021 page 25" href="http://viewer.zmags.com/publication/cd41e1b8?page=25"> The Five Habits of Great Leaders The five habi</a> <a title="BULLETINJune2021 page 26" href="http://viewer.zmags.com/publication/cd41e1b8?page=26"> 2021 Maintenance Professional Awards Recognizing </a> <a title="BULLETINJune2021 page 27" href="http://viewer.zmags.com/publication/cd41e1b8?page=27"> • Job performance • Communication skills with</a> <a title="BULLETINJune2021 page 28" href="http://viewer.zmags.com/publication/cd41e1b8?page=28"> Committee Corner PMA’s committees and councils</a> <a title="BULLETINJune2021 page 29" href="http://viewer.zmags.com/publication/cd41e1b8?page=29"> At the Associate Membership Council’s May meeting</a> <a title="BULLETINJune2021 page 30" href="http://viewer.zmags.com/publication/cd41e1b8?page=30"> The HR Council promoted the 2021 AOBA and PMA Wag</a> <a title="BULLETINJune2021 page 31" href="http://viewer.zmags.com/publication/cd41e1b8?page=31"> insecurity through So What Else. 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