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<br /> ALSO INS<br /> Hot Concepts! Award winners pg. 23 · Chefs high on the hog pg. 64 · Hooters' brand refresh pg. 76<br /> FRANCH<br /> IDE:<br /> ISE<br /> FOCUS<br /> WWW.NRN.COM<br /> SEPTEMBER 3, 2012 A PENTON MEDIA PUBLICATION<br /> BY BRET THORN<br /> The firestorm that engulfed<br /> Chick-fil-A following com-<br /> ments made against same-sex<br /> marriage by leader Dan Cathy<br /> may have ebbed, but the fallout<br /> continues.<br /> <a title="September 3, 2012 page 1" href="http://viewer.zmags.com/publication/43e2ca69?page=1"> </a> <a title="September 3, 2012 page 2" href="http://viewer.zmags.com/publication/43e2ca69?page=2"> </a> <a title="September 3, 2012 page 3" href="http://viewer.zmags.com/publication/43e2ca69?page=3"> EDITOR'S LETTER Overcoming obstacles T </a> <a title="September 3, 2012 page 4" href="http://viewer.zmags.com/publication/43e2ca69?page=4"> FOREFRONT REVAMPS </a> <a title="September 3, 2012 page 5" href="http://viewer.zmags.com/publication/43e2ca69?page=5"> </a> <a title="September 3, 2012 page 6" href="http://viewer.zmags.com/publication/43e2ca69?page=6"> ATTHE MOVIES Film offers glimpse under the toque</a> <a title="September 3, 2012 page 7" href="http://viewer.zmags.com/publication/43e2ca69?page=7"> !&,,3"2(/ &34"52".4*.".$& )"3"$4&%"3 /*</a> <a title="September 3, 2012 page 8" href="http://viewer.zmags.com/publication/43e2ca69?page=8"> CNImaging/NEWSCOM FOREFRONT PARTNERSHIP</a> <a title="September 3, 2012 page 9" href="http://viewer.zmags.com/publication/43e2ca69?page=9"> Visit NRN.com MAIN OFFICE 249 West 17th Street, N</a> <a title="September 3, 2012 page 10" href="http://viewer.zmags.com/publication/43e2ca69?page=10"> BUSINESS INTEL Politically speaking Chick-fil-A'</a> <a title="September 3, 2012 page 11" href="http://viewer.zmags.com/publication/43e2ca69?page=11"> </a> <a title="September 3, 2012 page 12" href="http://viewer.zmags.com/publication/43e2ca69?page=12"> GROWTH CHAINS Zea Rotisserie & Grill New Orlea</a> <a title="September 3, 2012 page 13" href="http://viewer.zmags.com/publication/43e2ca69?page=13"> Your menu is the #1 thing people look for when ma</a> <a title="September 3, 2012 page 14" href="http://viewer.zmags.com/publication/43e2ca69?page=14"> WORLD VIEWS Small menu, big impact: Niche brand</a> <a title="September 3, 2012 page 15" href="http://viewer.zmags.com/publication/43e2ca69?page=15">  !  $    </a> <a title="September 3, 2012 page 16" href="http://viewer.zmags.com/publication/43e2ca69?page=16"> OPINION Entire supply chain must prioritize food</a> <a title="September 3, 2012 page 17" href="http://viewer.zmags.com/publication/43e2ca69?page=17">  0[»ZIL[[LY I\ZPULZZ /HUKZKV^U </a> <a title="September 3, 2012 page 18" href="http://viewer.zmags.com/publication/43e2ca69?page=18"> OPINION Multiculturalism in restaurants is good </a> <a title="September 3, 2012 page 19" href="http://viewer.zmags.com/publication/43e2ca69?page=19"> Take the Texas Pete-Chipotle Challenge for a chan</a> <a title="September 3, 2012 page 20" href="http://viewer.zmags.com/publication/43e2ca69?page=20"> OPINION Multiculturalism in restaurants is good </a> <a title="September 3, 2012 page 21" href="http://viewer.zmags.com/publication/43e2ca69?page=21"> ® Red Gold </a> <a title="September 3, 2012 page 22" href="http://viewer.zmags.com/publication/43e2ca69?page=22"> Bigger. Better. September 30 – October 2 Hilton</a> <a title="September 3, 2012 page 23" href="http://viewer.zmags.com/publication/43e2ca69?page=23"> Hot Concepts! Award winners Meet the latest clas</a> <a title="September 3, 2012 page 24" href="http://viewer.zmags.com/publication/43e2ca69?page=24"> Coolhaus California concept proves ice cream tru</a> <a title="September 3, 2012 page 25" href="http://viewer.zmags.com/publication/43e2ca69?page=25"> Vitalize Your Business. ,1/-"2!',%#01*8 </a> <a title="September 3, 2012 page 26" href="http://viewer.zmags.com/publication/43e2ca69?page=26"> Del Frisco's Grille Company parlays fine-dining </a> <a title="September 3, 2012 page 27" href="http://viewer.zmags.com/publication/43e2ca69?page=27"> ALL-PURPOSE ACCOMMODATES 8OZ TO 42OZ </a> <a title="September 3, 2012 page 28" href="http://viewer.zmags.com/publication/43e2ca69?page=28"> Pie Five Pizza Co. Fast-casual chain pioneers th</a> <a title="September 3, 2012 page 29" href="http://viewer.zmags.com/publication/43e2ca69?page=29"> </a> <a title="September 3, 2012 page 30" href="http://viewer.zmags.com/publication/43e2ca69?page=30"> Stacked: Food Well Built Technology-savvy restau</a> <a title="September 3, 2012 page 31" href="http://viewer.zmags.com/publication/43e2ca69?page=31"> Why are you sharing new customers with all your c</a> <a title="September 3, 2012 page 32" href="http://viewer.zmags.com/publication/43e2ca69?page=32"> OPERATIONS Diagnosis unknown Lack of clarity aro</a> <a title="September 3, 2012 page 33" href="http://viewer.zmags.com/publication/43e2ca69?page=33"> =VS\TL5V :LW[LTILY :W</a> <a title="September 3, 2012 page 34" href="http://viewer.zmags.com/publication/43e2ca69?page=34"> JOIN THE REVOLUTION. +DQG</a> <a title="September 3, 2012 page 35" href="http://viewer.zmags.com/publication/43e2ca69?page=35"> One Year and Tremendous Vision </a> <a title="September 3, 2012 page 36" href="http://viewer.zmags.com/publication/43e2ca69?page=36"> CONTENTSS2-3 | Volume 10 | No. 2 | September </a> <a title="September 3, 2012 page 37" href="http://viewer.zmags.com/publication/43e2ca69?page=37"> Singular sensations Chains welcome franchisees wi</a> <a title="September 3, 2012 page 38" href="http://viewer.zmags.com/publication/43e2ca69?page=38"> If you're serious about craft beer, chances are y</a> <a title="September 3, 2012 page 39" href="http://viewer.zmags.com/publication/43e2ca69?page=39"> </a> <a title="September 3, 2012 page 40" href="http://viewer.zmags.com/publication/43e2ca69?page=40"> “Burgers, Beer and Atmosphere” and a unique sport</a> <a title="September 3, 2012 page 41" href="http://viewer.zmags.com/publication/43e2ca69?page=41"> </a> <a title="September 3, 2012 page 42" href="http://viewer.zmags.com/publication/43e2ca69?page=42"> Capriotti's Sandwich Shop franchisee James Gimbel</a> <a title="September 3, 2012 page 43" href="http://viewer.zmags.com/publication/43e2ca69?page=43"> Executives at Pizza Ranch said they like working </a> <a title="September 3, 2012 page 44" href="http://viewer.zmags.com/publication/43e2ca69?page=44"> </a> <a title="September 3, 2012 page 45" href="http://viewer.zmags.com/publication/43e2ca69?page=45"> </a> <a title="September 3, 2012 page 46" href="http://viewer.zmags.com/publication/43e2ca69?page=46"> New Markets, New Incentives Jack in the Box Seed </a> <a title="September 3, 2012 page 47" href="http://viewer.zmags.com/publication/43e2ca69?page=47"> JACK IN THE BOX PLANTS “SEEDS” FOR FRANCHISE GROW</a> <a title="September 3, 2012 page 48" href="http://viewer.zmags.com/publication/43e2ca69?page=48"> Strategic investing From private equity firms to </a> <a title="September 3, 2012 page 49" href="http://viewer.zmags.com/publication/43e2ca69?page=49"> Holdings, a minority owner of Hooters of America.</a> <a title="September 3, 2012 page 50" href="http://viewer.zmags.com/publication/43e2ca69?page=50"> Brixx.indd 2 </a> <a title="September 3, 2012 page 51" href="http://viewer.zmags.com/publication/43e2ca69?page=51"> Brixx.indd 3 </a> <a title="September 3, 2012 page 52" href="http://viewer.zmags.com/publication/43e2ca69?page=52">     </a> <a title="September 3, 2012 page 53" href="http://viewer.zmags.com/publication/43e2ca69?page=53"> CORNERING THE FAST CASUAL MARKET ONE NEIGHBORHOOD</a> <a title="September 3, 2012 page 54" href="http://viewer.zmags.com/publication/43e2ca69?page=54"> FRANCHISE IN PRIME MARKETS  </a> <a title="September 3, 2012 page 55" href="http://viewer.zmags.com/publication/43e2ca69?page=55"> BELGIAN BEER CAFÉ TAPS INTO UNIQUE NICHE IN THE R</a> <a title="September 3, 2012 page 56" href="http://viewer.zmags.com/publication/43e2ca69?page=56"> Weathering the storm How some chains found ways </a> <a title="September 3, 2012 page 57" href="http://viewer.zmags.com/publication/43e2ca69?page=57"> The recession compelled Checkers to roll out a ne</a> <a title="September 3, 2012 page 58" href="http://viewer.zmags.com/publication/43e2ca69?page=58"> ADVERTORIAL Golden Corral Forges Full Steam A</a> <a title="September 3, 2012 page 59" href="http://viewer.zmags.com/publication/43e2ca69?page=59">   $  </a> <a title="September 3, 2012 page 60" href="http://viewer.zmags.com/publication/43e2ca69?page=60"> </a> <a title="September 3, 2012 page 61" href="http://viewer.zmags.com/publication/43e2ca69?page=61"> Diagnosis unknown CONTINUED FROM PAGE 32 sian</a> <a title="September 3, 2012 page 62" href="http://viewer.zmags.com/publication/43e2ca69?page=62"> PEOPLE, PERFORMANCE & PROFITS Waste not, want no</a> <a title="September 3, 2012 page 63" href="http://viewer.zmags.com/publication/43e2ca69?page=63"> SUPPLIER NEWS ACQUISITIONS CTI wins bid for </a> <a title="September 3, 2012 page 64" href="http://viewer.zmags.com/publication/43e2ca69?page=64"> FOOD&BEVERAGE Hog wild Chefs embrace quick-cured</a> <a title="September 3, 2012 page 65" href="http://viewer.zmags.com/publication/43e2ca69?page=65"> Redefining “From Scratch” What does i</a> <a title="September 3, 2012 page 66" href="http://viewer.zmags.com/publication/43e2ca69?page=66"> FULL-COURT PRESS Wine pairing recommendations fr</a> <a title="September 3, 2012 page 67" href="http://viewer.zmags.com/publication/43e2ca69?page=67"> There is nothing like a happy customer. Every p</a> <a title="September 3, 2012 page 68" href="http://viewer.zmags.com/publication/43e2ca69?page=68"> HUMANEWATCH.ORG Keeping a watchful eye on the Hum</a> <a title="September 3, 2012 page 69" href="http://viewer.zmags.com/publication/43e2ca69?page=69"> THE KRUSE REPORT Condiments to complement every</a> <a title="September 3, 2012 page 70" href="http://viewer.zmags.com/publication/43e2ca69?page=70"> November 4-7, 2012 The fresh & frozen EPPS The In</a> <a title="September 3, 2012 page 71" href="http://viewer.zmags.com/publication/43e2ca69?page=71"> BEER, WINE & SPIRITS Cider loses `sweet' stigma</a> <a title="September 3, 2012 page 72" href="http://viewer.zmags.com/publication/43e2ca69?page=72"> FINANCE Investing in hidden potential A cti</a> <a title="September 3, 2012 page 73" href="http://viewer.zmags.com/publication/43e2ca69?page=73"> </a> <a title="September 3, 2012 page 74" href="http://viewer.zmags.com/publication/43e2ca69?page=74"> SAME-STORE SALES Quick Service PERIOD, </a> <a title="September 3, 2012 page 75" href="http://viewer.zmags.com/publication/43e2ca69?page=75"> VISIT US AT MUFSO – BOOTH 84 </a> <a title="September 3, 2012 page 76" href="http://viewer.zmags.com/publication/43e2ca69?page=76"> MARKETING Owl's eye view Hooters' new management</a> <a title="September 3, 2012 page 77" href="http://viewer.zmags.com/publication/43e2ca69?page=77">   #514        </a> <a title="September 3, 2012 page 78" href="http://viewer.zmags.com/publication/43e2ca69?page=78"> MARKETING MATTERS Images with impact W </a> <a title="September 3, 2012 page 79" href="http://viewer.zmags.com/publication/43e2ca69?page=79"> go from a boring bowl to one that bowls them over</a> <a title="September 3, 2012 page 80" href="http://viewer.zmags.com/publication/43e2ca69?page=80"> CONSUMER NEWS Traffic drops, but diners resist t</a> <a title="September 3, 2012 page 81" href="http://viewer.zmags.com/publication/43e2ca69?page=81"> improve your overhead </a> <a title="September 3, 2012 page 82" href="http://viewer.zmags.com/publication/43e2ca69?page=82"> COMMUNITY IN THEIR OWN WORDS NRN editors, in t</a> <a title="September 3, 2012 page 83" href="http://viewer.zmags.com/publication/43e2ca69?page=83"> WHY WAIT FOR THE END OF THE MONTH TO GET THE CA</a> <a title="September 3, 2012 page 84" href="http://viewer.zmags.com/publication/43e2ca69?page=84"> CHARITABLE GIVING Breakfast, brunch and lun</a> <a title="September 3, 2012 page 85" href="http://viewer.zmags.com/publication/43e2ca69?page=85"> AD INDEX ADVERTISER NAME </a> <a title="September 3, 2012 page 86" href="http://viewer.zmags.com/publication/43e2ca69?page=86">        "!    </a> <a title="September 3, 2012 page 87" href="http://viewer.zmags.com/publication/43e2ca69?page=87"> SPECIAL ADVERTISING SECTION PRODUCT SHOWCASE </a> <a title="September 3, 2012 page 88" href="http://viewer.zmags.com/publication/43e2ca69?page=88"> FOODSERVICE MART BUSINESS OPPORTUNITIES </a> <a title="September 3, 2012 page 89" href="http://viewer.zmags.com/publication/43e2ca69?page=89"> FOODSERVICE MART BUSINESS OPPORTUNITIES 5HFUXL</a> <a title="September 3, 2012 page 90" href="http://viewer.zmags.com/publication/43e2ca69?page=90"> END QUOTES HAVING WORDS WITH Billy Richardson</a> <a title="September 3, 2012 page 91" href="http://viewer.zmags.com/publication/43e2ca69?page=91"> We made Veggie & Whole Grain </a> <a title="September 3, 2012 page 92" href="http://viewer.zmags.com/publication/43e2ca69?page=92"> DISCOVER P RK THINK DIFFERENT. THINK SMI</a>