If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
<br /> Succession breeds success<br /> Winter 2014<br /> Rotana's Omer Kaddouri talks growth<br /> Are you being served?<br /> The rise of serviced apartments<br /> www.hmi-online.com<br /> A sense of place<br /> The challenge of fusing locality with luxury<br /> Four Seasons • Jean Gabriel Pérès • Jason Atherton • Qatar focus<br /> <br /> From the editor<br /> On the web...<br /> Keep up with the latest developments<br /> across the hotel industry by visiting<br /> www.hmi-online.com<br /> Hotel Management Middle East<br /> Winter 2014<br /> EDITORIAL<br /> Editor Phin Foster<br /> phinfoster@progressivedigitalmedia.com<br /> Chief sub-editor Gemma Carroll<br /> Sub-editor Chris Cox<br /> Feature writers Chris Godfrey, Oliver Hotham,<br /> Philip Kleinfeld, J<a title="HME 001 + Archive page 1" href="http://viewer.zmags.com/publication/78b87366?page=1"> </a> <a title="HME 001 + Archive page 2" href="http://viewer.zmags.com/publication/78b87366?page=2"> </a> <a title="HME 001 + Archive page 3" href="http://viewer.zmags.com/publication/78b87366?page=3"> From the editor On the web... Keep up with the l</a> <a title="HME 001 + Archive page 4" href="http://viewer.zmags.com/publication/78b87366?page=4"> SALTO INNOVATION KEEPS YOU ONE JUMP AHEAD Why we</a> <a title="HME 001 + Archive page 5" href="http://viewer.zmags.com/publication/78b87366?page=5"> Slovak Rep. · Switzerland · UAE · UK · USA I T: +</a> <a title="HME 001 + Archive page 6" href="http://viewer.zmags.com/publication/78b87366?page=6"> Contents 9 66 Cover story Smoot</a> <a title="HME 001 + Archive page 7" href="http://viewer.zmags.com/publication/78b87366?page=7"> Elegant. Classic. Perfectly designed. Gira Classi</a> <a title="HME 001 + Archive page 8" href="http://viewer.zmags.com/publication/78b87366?page=8"> Contents Residences in Dubai; and Hala Choufany,</a> <a title="HME 001 + Archive page 9" href="http://viewer.zmags.com/publication/78b87366?page=9"> The big interview > Omer Kaddouri Nothing su</a> <a title="HME 001 + Archive page 10" href="http://viewer.zmags.com/publication/78b87366?page=10"> The big interview > Omer Kaddouri </a> <a title="HME 001 + Archive page 11" href="http://viewer.zmags.com/publication/78b87366?page=11"> The big interview > Omer Kaddouri such confiden</a> <a title="HME 001 + Archive page 12" href="http://viewer.zmags.com/publication/78b87366?page=12"> Insight > Business management & development </a> <a title="HME 001 + Archive page 13" href="http://viewer.zmags.com/publication/78b87366?page=13"> Insight > Business management & development fro</a> <a title="HME 001 + Archive page 14" href="http://viewer.zmags.com/publication/78b87366?page=14"> Insight > Business management & development </a> <a title="HME 001 + Archive page 15" href="http://viewer.zmags.com/publication/78b87366?page=15"> Company insight > Business management & developme</a> <a title="HME 001 + Archive page 16" href="http://viewer.zmags.com/publication/78b87366?page=16"> Insight > Business management & development Pick </a> <a title="HME 001 + Archive page 17" href="http://viewer.zmags.com/publication/78b87366?page=17"> Insight > Business management & development ack</a> <a title="HME 001 + Archive page 18" href="http://viewer.zmags.com/publication/78b87366?page=18"> Insight > Business management & development gro</a> <a title="HME 001 + Archive page 19" href="http://viewer.zmags.com/publication/78b87366?page=19"> Clean the corners, don't cut them. It's never be</a> <a title="HME 001 + Archive page 20" href="http://viewer.zmags.com/publication/78b87366?page=20"> Insight > Business management & development MINTi</a> <a title="HME 001 + Archive page 21" href="http://viewer.zmags.com/publication/78b87366?page=21"> Insight > Business management & development </a> <a title="HME 001 + Archive page 22" href="http://viewer.zmags.com/publication/78b87366?page=22"> Insight > Business management & development </a> <a title="HME 001 + Archive page 23" href="http://viewer.zmags.com/publication/78b87366?page=23"> Insight > Business management & development Figu</a> <a title="HME 001 + Archive page 24" href="http://viewer.zmags.com/publication/78b87366?page=24"> Insight > Business management & development Figu</a> <a title="HME 001 + Archive page 25" href="http://viewer.zmags.com/publication/78b87366?page=25"> Special report > Serviced apartments At your se</a> <a title="HME 001 + Archive page 26" href="http://viewer.zmags.com/publication/78b87366?page=26"> Special report > Serviced apartments major bran</a> <a title="HME 001 + Archive page 27" href="http://viewer.zmags.com/publication/78b87366?page=27"> Special report > Serviced apartments </a> <a title="HME 001 + Archive page 28" href="http://viewer.zmags.com/publication/78b87366?page=28"> Insight > Operations Cause for effect As a growi</a> <a title="HME 001 + Archive page 29" href="http://viewer.zmags.com/publication/78b87366?page=29"> Insight > Operations literacy standards. The am</a> <a title="HME 001 + Archive page 30" href="http://viewer.zmags.com/publication/78b87366?page=30"> Insight > Operations “We feel strongly abou</a> <a title="HME 001 + Archive page 31" href="http://viewer.zmags.com/publication/78b87366?page=31"> Insight > Operations Yuan matters Over the past d</a> <a title="HME 001 + Archive page 32" href="http://viewer.zmags.com/publication/78b87366?page=32"> Insight > Operations needs to be put in context</a> <a title="HME 001 + Archive page 33" href="http://viewer.zmags.com/publication/78b87366?page=33"> Insight > Operations </a> <a title="HME 001 + Archive page 34" href="http://viewer.zmags.com/publication/78b87366?page=34"> Insight > Operations Play your cards right With o</a> <a title="HME 001 + Archive page 35" href="http://viewer.zmags.com/publication/78b87366?page=35"> Insight > Operations I s there such a </a> <a title="HME 001 + Archive page 36" href="http://viewer.zmags.com/publication/78b87366?page=36"> Special report > Operations Marriott Rewards, i</a> <a title="HME 001 + Archive page 37" href="http://viewer.zmags.com/publication/78b87366?page=37"> Company insight > Operations Furniture for more</a> <a title="HME 001 + Archive page 38" href="http://viewer.zmags.com/publication/78b87366?page=38"> InInssigightt>Opeeraratitoionss Career change In </a> <a title="HME 001 + Archive page 39" href="http://viewer.zmags.com/publication/78b87366?page=39"> Insight > Operations A strong work ethic and a</a> <a title="HME 001 + Archive page 40" href="http://viewer.zmags.com/publication/78b87366?page=40"> Insight > Operations “Perhaps the biggest h</a> <a title="HME 001 + Archive page 41" href="http://viewer.zmags.com/publication/78b87366?page=41"> Insight > Food & beverage Eastern influence From R</a> <a title="HME 001 + Archive page 42" href="http://viewer.zmags.com/publication/78b87366?page=42"> Insight > Food & beverage Photo © D Vintiner. H</a> <a title="HME 001 + Archive page 43" href="http://viewer.zmags.com/publication/78b87366?page=43"> Insight > Food & beverage How does he think</a> <a title="HME 001 + Archive page 44" href="http://viewer.zmags.com/publication/78b87366?page=44"> Insight > Food & beverage Photo © D Vintiner. T</a> <a title="HME 001 + Archive page 45" href="http://viewer.zmags.com/publication/78b87366?page=45"> Company insight > Design Health for leather As </a> <a title="HME 001 + Archive page 46" href="http://viewer.zmags.com/publication/78b87366?page=46"> Company insight > Design The experts for all in</a> <a title="HME 001 + Archive page 47" href="http://viewer.zmags.com/publication/78b87366?page=47"> Company insight > Design </a> <a title="HME 001 + Archive page 48" href="http://viewer.zmags.com/publication/78b87366?page=48"> Clear Communication The Hotel Display Convenien</a> <a title="HME 001 + Archive page 49" href="http://viewer.zmags.com/publication/78b87366?page=49"> Insight > Design Turn of the seasons Four S</a> <a title="HME 001 + Archive page 50" href="http://viewer.zmags.com/publication/78b87366?page=50"> RESIDENTIALCOMMERCIALHOSPITALITYPUBLIC SECTOR 2</a> <a title="HME 001 + Archive page 51" href="http://viewer.zmags.com/publication/78b87366?page=51"> Insight > Design WATG on the project was EDSA, </a> <a title="HME 001 + Archive page 52" href="http://viewer.zmags.com/publication/78b87366?page=52"> Insight > Design that authenticity there as muc</a> <a title="HME 001 + Archive page 53" href="http://viewer.zmags.com/publication/78b87366?page=53"> Company insight > Design Quality interiors acro</a> <a title="HME 001 + Archive page 54" href="http://viewer.zmags.com/publication/78b87366?page=54"> </a> <a title="HME 001 + Archive page 55" href="http://viewer.zmags.com/publication/78b87366?page=55"> Company insight Connecting hoteliers and servic</a> <a title="HME 001 + Archive page 56" href="http://viewer.zmags.com/publication/78b87366?page=56"> Company insight > Technology Discover the advan</a> <a title="HME 001 + Archive page 57" href="http://viewer.zmags.com/publication/78b87366?page=57"> Company insight > Technology collecting and rep</a> <a title="HME 001 + Archive page 58" href="http://viewer.zmags.com/publication/78b87366?page=58"> Insight > Technology Catch the millennial b</a> <a title="HME 001 + Archive page 59" href="http://viewer.zmags.com/publication/78b87366?page=59"> Insight > Technology A n ele</a> <a title="HME 001 + Archive page 60" href="http://viewer.zmags.com/publication/78b87366?page=60"> Insight > Technology </a> <a title="HME 001 + Archive page 61" href="http://viewer.zmags.com/publication/78b87366?page=61"> Company insight > Technology Switch hit: except</a> <a title="HME 001 + Archive page 62" href="http://viewer.zmags.com/publication/78b87366?page=62"> Insight > Technology Property with potenti</a> <a title="HME 001 + Archive page 63" href="http://viewer.zmags.com/publication/78b87366?page=63"> T he most advanced property </a> <a title="HME 001 + Archive page 64" href="http://viewer.zmags.com/publication/78b87366?page=64"> Insight > Technology opera</a> <a title="HME 001 + Archive page 65" href="http://viewer.zmags.com/publication/78b87366?page=65"> +44 208 896 6120 infoeurope@psav.com</a> <a title="HME 001 + Archive page 66" href="http://viewer.zmags.com/publication/78b87366?page=66"> Insight > Guest amenities Wish upon a spa Tr</a> <a title="HME 001 + Archive page 67" href="http://viewer.zmags.com/publication/78b87366?page=67"> Insight > Guest amenities region, and several t</a> <a title="HME 001 + Archive page 68" href="http://viewer.zmags.com/publication/78b87366?page=68"> Insight > Guest amenities products, welcome dri</a> <a title="HME 001 + Archive page 69" href="http://viewer.zmags.com/publication/78b87366?page=69"> Insight > Guest amenities Healthy break Is it rig</a> <a title="HME 001 + Archive page 70" href="http://viewer.zmags.com/publication/78b87366?page=70"> Insight > Guest amenities Dr Paulo Malo runs a</a> <a title="HME 001 + Archive page 71" href="http://viewer.zmags.com/publication/78b87366?page=71"> Insight > Guest amenities over the world, inclu</a> <a title="HME 001 + Archive page 72" href="http://viewer.zmags.com/publication/78b87366?page=72"> </a> <a title="HME 001 + Archive page 73" href="http://viewer.zmags.com/publication/78b87366?page=73"> Directory > Product showcase Product showcase A</a> <a title="HME 001 + Archive page 74" href="http://viewer.zmags.com/publication/78b87366?page=74"> Directory > PInrdodexuct showcase Index Albrecht </a> <a title="HME 001 + Archive page 75" href="http://viewer.zmags.com/publication/78b87366?page=75"> </a> <a title="HME 001 + Archive page 76" href="http://viewer.zmags.com/publication/78b87366?page=76"> </a>