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<br /> What Drives Top Sales and Leasing Performers x Saratoga Profile<br /> Master the Art of Clear Messaging and Branding x Keep Your New Years Resolutions x Mitigate Plumbing Risks<br /> www.pma-dc.org • www.bestapartmentsindc.com<br /> PMA Calendar<br /> Get Involved Meeting<br /> Tuesday, January 10<br /> 11:30 a.m. - 1:30 p.m.<br /> Maggiano’s at Tysons Galleria<br /> 2001 International Drive<br /> McLean, VA 22102<br /> General Membership Meeting: New<br /> Opportunities for the New Year - Insights From<br /> Cindy Clare, President, Kettler Management<br /> Thursday, January 19<br /> 6 - 9 p.m.<br /> Hyatt Regency Bethesda<br /> Bethesda, MD 20814<br /> Public Speaking: The Career Tool You Need the<br /> Most<br /> Thursday, February 16<br /> 9 a.m. - 12 p.m.<br /> Rollins Congressional Club<br /> 1621 Martha Terrace<br /> Rockville, MD 20852<br /> Leasing Summit<br /> Wednesday, March 15<br /> 9 a.m. - 3:45 <a title="bulletin_Jan17 page 1" href="http://viewer.zmags.com/publication/e9e6b978?page=1"> What </a> <a title="bulletin_Jan17 page 2" href="http://viewer.zmags.com/publication/e9e6b978?page=2"> PMA Calendar Get Involved Meeting Tuesday, Janua</a> <a title="bulletin_Jan17 page 3" href="http://viewer.zmags.com/publication/e9e6b978?page=3"> PRESIDENT’S MESSAGE New Year, New Opportunities </a> <a title="bulletin_Jan17 page 4" href="http://viewer.zmags.com/publication/e9e6b978?page=4"> 4 www.pma-dc.org </a> <a title="bulletin_Jan17 page 5" href="http://viewer.zmags.com/publication/e9e6b978?page=5"> The Buzz Keys to Keeping Your New Year’s Resolut</a> <a title="bulletin_Jan17 page 6" href="http://viewer.zmags.com/publication/e9e6b978?page=6"> Marketing and Advertising Excellence Awards PMA M</a> <a title="bulletin_Jan17 page 7" href="http://viewer.zmags.com/publication/e9e6b978?page=7"> an emotional and meaningful service and that can </a> <a title="bulletin_Jan17 page 8" href="http://viewer.zmags.com/publication/e9e6b978?page=8"> apartment website developed by an agency category</a> <a title="bulletin_Jan17 page 9" href="http://viewer.zmags.com/publication/e9e6b978?page=9"> but are very happy that the effort was recognized</a> <a title="bulletin_Jan17 page 10" href="http://viewer.zmags.com/publication/e9e6b978?page=10"> Stabilized – Agency Swift at Petworth Metro, Poli</a> <a title="bulletin_Jan17 page 11" href="http://viewer.zmags.com/publication/e9e6b978?page=11"> Keys to Keeping Your New Year’s Resolutions It’s </a> <a title="bulletin_Jan17 page 12" href="http://viewer.zmags.com/publication/e9e6b978?page=12"> New Opportunities for the New Year Insights From </a> <a title="bulletin_Jan17 page 13" href="http://viewer.zmags.com/publication/e9e6b978?page=13"> Public Speaking: The Career Tool You Need the Mos</a> <a title="bulletin_Jan17 page 14" href="http://viewer.zmags.com/publication/e9e6b978?page=14"> The Benefits of Routines Have you ever wondered</a> <a title="bulletin_Jan17 page 15" href="http://viewer.zmags.com/publication/e9e6b978?page=15"> What Drives Top Sales and Leasing Performers? Res</a> <a title="bulletin_Jan17 page 16" href="http://viewer.zmags.com/publication/e9e6b978?page=16"> PEPCO MULTIFAMILY PROGRAM GET CASH INCENTIVES F</a> <a title="bulletin_Jan17 page 17" href="http://viewer.zmags.com/publication/e9e6b978?page=17"> Meet Your 2017 PMA President In this issue, BUL</a> <a title="bulletin_Jan17 page 18" href="http://viewer.zmags.com/publication/e9e6b978?page=18"> Which PMA program or initiative will be your spec</a> <a title="bulletin_Jan17 page 19" href="http://viewer.zmags.com/publication/e9e6b978?page=19"> The Holiday Ball Committee put on a razzle-dazzle</a> <a title="bulletin_Jan17 page 20" href="http://viewer.zmags.com/publication/e9e6b978?page=20"> Terrence Doles (Central Wholesalers), 55” Curved </a> <a title="bulletin_Jan17 page 21" href="http://viewer.zmags.com/publication/e9e6b978?page=21"> Holiday Ball Photo Gallery </a> <a title="bulletin_Jan17 page 22" href="http://viewer.zmags.com/publication/e9e6b978?page=22"> Don DeLude (Ross Management), Elaine DeLude (Live</a> <a title="bulletin_Jan17 page 23" href="http://viewer.zmags.com/publication/e9e6b978?page=23"> Taiwo and Temi Adeleke (KenMORE Pest) with Danell</a> <a title="bulletin_Jan17 page 24" href="http://viewer.zmags.com/publication/e9e6b978?page=24"> Tom’s Blog Setting the Mood The mindset that you</a> <a title="bulletin_Jan17 page 25" href="http://viewer.zmags.com/publication/e9e6b978?page=25"> Platinum Sponsor Spotlight An Interview with Inte</a> <a title="bulletin_Jan17 page 26" href="http://viewer.zmags.com/publication/e9e6b978?page=26"> Forty percent of the employees that we hire are r</a> <a title="bulletin_Jan17 page 27" href="http://viewer.zmags.com/publication/e9e6b978?page=27"> the volume of packages received by properties is </a> <a title="bulletin_Jan17 page 28" href="http://viewer.zmags.com/publication/e9e6b978?page=28"> Operations Corner Top Four Plumbing Problems at Y</a> <a title="bulletin_Jan17 page 29" href="http://viewer.zmags.com/publication/e9e6b978?page=29"> additional signs of failure. In most cases, all p</a> <a title="bulletin_Jan17 page 30" href="http://viewer.zmags.com/publication/e9e6b978?page=30"> Everything and the Kitchen Sink! PMA Presents $15</a> <a title="bulletin_Jan17 page 31" href="http://viewer.zmags.com/publication/e9e6b978?page=31"> “2015 and 2016 have been great years for the Comm</a> <a title="bulletin_Jan17 page 32" href="http://viewer.zmags.com/publication/e9e6b978?page=32"> Paying More for Smart Home Features Five Insights</a> <a title="bulletin_Jan17 page 33" href="http://viewer.zmags.com/publication/e9e6b978?page=33"> JANUARY 2017 | BULLETIN 33</a> <a title="bulletin_Jan17 page 34" href="http://viewer.zmags.com/publication/e9e6b978?page=34"> Renters’ Utility Cost Concerns Prevail Over Rent </a> <a title="bulletin_Jan17 page 35" href="http://viewer.zmags.com/publication/e9e6b978?page=35"> Ideas to Motivate Your Team Putting your team m</a> <a title="bulletin_Jan17 page 36" href="http://viewer.zmags.com/publication/e9e6b978?page=36"> 36 www.pma-dc.org PACE Awards Spotlight Was</a> <a title="bulletin_Jan17 page 37" href="http://viewer.zmags.com/publication/e9e6b978?page=37"> A Sweet Smell of Success When Saratoga’s resident</a> <a title="bulletin_Jan17 page 38" href="http://viewer.zmags.com/publication/e9e6b978?page=38"> a green, peaceful setting that serves as a refuge</a> <a title="bulletin_Jan17 page 39" href="http://viewer.zmags.com/publication/e9e6b978?page=39"> Saratoga’s management treats people living in the</a> <a title="bulletin_Jan17 page 40" href="http://viewer.zmags.com/publication/e9e6b978?page=40"> Committee Corner The following is a short recap o</a> <a title="bulletin_Jan17 page 41" href="http://viewer.zmags.com/publication/e9e6b978?page=41"> Membership Committee The Committee has sent 2017 </a> <a title="bulletin_Jan17 page 42" href="http://viewer.zmags.com/publication/e9e6b978?page=42"> Summer Classic Committee The Committee will begin</a> <a title="bulletin_Jan17 page 43" href="http://viewer.zmags.com/publication/e9e6b978?page=43"> The Awesome Power of Metaphors Robert Cialdini’</a> <a title="bulletin_Jan17 page 44" href="http://viewer.zmags.com/publication/e9e6b978?page=44"> PMA’s 2017 Five-Star Sponsors 44 w</a> <a title="bulletin_Jan17 page 45" href="http://viewer.zmags.com/publication/e9e6b978?page=45"> JANUARY 2017 | BULLETIN 45</a>